Class Action Lawsuit FIled Against LG For G2x Troubles

It isn’t an everyday thing that we write about a class action lawsuit because they are often common and sometimes ridiculously trivial. This time a class action lawsuit has begun against LG claiming that the company has failed to remedy various problems and defects in an appropriate time frame. Terry Horvath seeks to represent a class of T-Mobile G2x owners who are suffering from the same problems, defects and difficulties and believe that LG has failed to deliver on its promises to fix the problems in a timely fashion.

While I don’t know if a class action lawsuit has any merit a best case result might see LG spring to action and fix the situation like yesterday. The thing is, these users are completely right and LG and T-Mobile have failed G2x owners at almost every turn since this device was first reported to suffer various troubles. In fact the last we heard from LG was on June 23rd when they promised to release more information in a “few days” and today is July 19th and so we think a “few days” is long over.

Now I know that earlier this week some T-Mobile employees received a test build of Gingerbread to demo so we can only hope that means a software update is close to release. Of course we’ve heard something is “close” to release so many times when it comes to the G2x that anything LG or T-Mobile says right now is almost taken without merit.

T-Mobile and LG have to answer to their customers regarding this device and if they won’t then a class action lawsuit is a next step. An extreme step for certain but one that might actually be necessary to get them to respond once again to all the complaints surfacing.

Want to know more about the lawsuit? Check out the link below!

Law360

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  • Former G2x Owner

    Awesome it’s about time that these phone manufactures take responsibility for their actions maybe if they weren’t so obsessed in releasing a phone every 2 weeks and focus more on releasing a decent phone every year maybe this wouldnt have happened.Honestly because of the g2x issues I had to sell my phone it could have been great if only LG actually supported it.

    • http://www.facebook.com/people/James-Nguyen/139800053 James Nguyen

      Agreed.  LG was falling behind in smartphone sales, I gave them a chance when I purchased my G2x.  Now I know why, #NEVER AGAIN LG

      • Former G2X owner

        Yea I too heard all the advice to never go with LG cause they had a reputation but I thought hey Maybe this phone will be really great and it was if only they fixed the issues……

        • G2X OWNS ALL

          Wow all the hate, i love my g2x and have no issues that I havnt with my previous androids at some point including the HTC incredible, and G1. It is the best android phone out in my opinion, but than again mine is rooted with a custom kernel and CM7 nightly. Battery life averages around 18 hours, quadrant scores of > 4000, tegra games (sorry sensation), IPS screen (lcd density dropped to look HD res). My wife has the sensation and i can promise you it gets more hot (really hot) and does not run tegra2 games like my g2x. Not to mention more sleek and lighter. Everyone needs to go on XDA forums and read a little and there is a fix for almost every problem. Custom roms and root are definitely the way to go, that is the basis of AOSP (android OS).

      • Deanis

        Couldn’t agree more re: LG. My fam had the ‘touch’ models with Verizon. Those buggers made us go thru 3 failed handsets before they would switch our phones – then they offered us the Samsung Reality. And they’re wondering why I’m moving 6 lines of service. I just need a stable phone and a hot (and stable) pipe. @#$%!

      • Deanis

        Couldn’t agree more re: LG. My fam had the ‘touch’ models with Verizon. Those buggers made us go thru 3 failed handsets before they would switch our phones – then they offered us the Samsung Reality. And they’re wondering why I’m moving 6 lines of service. I just need a stable phone and a hot (and stable) pipe. @#$%!

    • Aruvalc1

      I know I hate mine! Where did u sell ur phone at?

      • Ramon Berihuete

        i’m interested in buying yours.

      • Ramon Berihuete

        i’m interested in buying yours.

      • Ramon Berihuete

        i’m interested in buying yours.

      • Ramon Berihuete

        i’m interested in buying yours.

      • Aaron_aarsm

        I actually sold mine on craigslist for 280$ I didn’t really care about the money I just wanted to get some cash so I could buy myself a decent phone! I mean it was really unacceptable my phone had screen Bleed issues,wifi,gps,signal,and all tmobile ever told me was there was nothing they could do at this time!

      • Aaron_aarsm

        I actually sold mine on craigslist for 280$ I didn’t really care about the money I just wanted to get some cash so I could buy myself a decent phone! I mean it was really unacceptable my phone had screen Bleed issues,wifi,gps,signal,and all tmobile ever told me was there was nothing they could do at this time!

      • Aaron_aarsm

        I actually sold mine on craigslist for 280$ I didn’t really care about the money I just wanted to get some cash so I could buy myself a decent phone! I mean it was really unacceptable my phone had screen Bleed issues,wifi,gps,signal,and all tmobile ever told me was there was nothing they could do at this time!

      • Aaron_aarsm

        I actually sold mine on craigslist for 280$ I didn’t really care about the money I just wanted to get some cash so I could buy myself a decent phone! I mean it was really unacceptable my phone had screen Bleed issues,wifi,gps,signal,and all tmobile ever told me was there was nothing they could do at this time!

      • Aaron_aarsm

        I actually sold mine on craigslist for 280$ I didn’t really care about the money I just wanted to get some cash so I could buy myself a decent phone! I mean it was really unacceptable my phone had screen Bleed issues,wifi,gps,signal,and all tmobile ever told me was there was nothing they could do at this time!

      • Aaron_aarsm

        I actually sold mine on craigslist for 280$ I didn’t really care about the money I just wanted to get some cash so I could buy myself a decent phone! I mean it was really unacceptable my phone had screen Bleed issues,wifi,gps,signal,and all tmobile ever told me was there was nothing they could do at this time!

      • Aaron_aarsm

        I actually sold mine on craigslist for 280$ I didn’t really care about the money I just wanted to get some cash so I could buy myself a decent phone! I mean it was really unacceptable my phone had screen Bleed issues,wifi,gps,signal,and all tmobile ever told me was there was nothing they could do at this time!

    • http://pulse.yahoo.com/_6BZWRJOKVCUIZWHMEWABAUBLHQ gfam

      I am so ready to just throw mine in the trash can with the random reboots and battery pulls. In all the time I have been with T-Mobile, they have never been the JERKS they are now with this phone. Must be the influence of their new master, AT&T. Folks, heed this example of what they are doing with G2X customers as a sign of things to come with AT&T. Make plans now to leave, because they will screw you undoubtedly! 

    • http://pulse.yahoo.com/_6BZWRJOKVCUIZWHMEWABAUBLHQ gfam

      I am so ready to just throw mine in the trash can with the random reboots and battery pulls. In all the time I have been with T-Mobile, they have never been the JERKS they are now with this phone. Must be the influence of their new master, AT&T. Folks, heed this example of what they are doing with G2X customers as a sign of things to come with AT&T. Make plans now to leave, because they will screw you undoubtedly! 

    • http://pulse.yahoo.com/_6BZWRJOKVCUIZWHMEWABAUBLHQ gfam

      I am so ready to just throw mine in the trash can with the random reboots and battery pulls. In all the time I have been with T-Mobile, they have never been the JERKS they are now with this phone. Must be the influence of their new master, AT&T. Folks, heed this example of what they are doing with G2X customers as a sign of things to come with AT&T. Make plans now to leave, because they will screw you undoubtedly! 

    • http://pulse.yahoo.com/_6BZWRJOKVCUIZWHMEWABAUBLHQ gfam

      I am so ready to just throw mine in the trash can with the random reboots and battery pulls. In all the time I have been with T-Mobile, they have never been the JERKS they are now with this phone. Must be the influence of their new master, AT&T. Folks, heed this example of what they are doing with G2X customers as a sign of things to come with AT&T. Make plans now to leave, because they will screw you undoubtedly! 

    • http://pulse.yahoo.com/_6BZWRJOKVCUIZWHMEWABAUBLHQ gfam

      I am so ready to just throw mine in the trash can with the random reboots and battery pulls. In all the time I have been with T-Mobile, they have never been the JERKS they are now with this phone. Must be the influence of their new master, AT&T. Folks, heed this example of what they are doing with G2X customers as a sign of things to come with AT&T. Make plans now to leave, because they will screw you undoubtedly! 

  • Jackaljl

    Do the right thing LG and Tmobile recall the G2X

  • http://twitter.com/SParKlngCyaNide SparklingCyanide

    Best.  Picture. EVER.

  • Friendince

    Not a big fan of class action suits, but from everything I’ve heard this one is needed. I did my homework and bought the Sensation after seeing the significant pains suffered by G2X owners.

  • http://pulse.yahoo.com/_6BZWRJOKVCUIZWHMEWABAUBLHQ gfam

    Gee, you think?

    Well, well, well, and so it’s begun. The T-Mobile G2X made by LG is officially under fire. Trouble is still brewing for STUPID T-Mobile though because they have PUT UP A WALL and ARE FAILING TO SUPPORT THE DEVICE trying to claim that all the problems are “known issues” that a MAGICAL UPDATE from LG is going to miraculously fix them all. Hmm, I wonder what LG and T-Mobile are going to do when this magical update doesn’t do the trick and new problems develop. So lame T-Mobile, LOL! T-Mobile USA has once again pioneered a new first in the wireless carrier industry, HOW TO IRK YOUR CUSTOMERS BEYOND REDEMPTION! New iPhone 5 on Verizon (not AT&T-Mobile) here we come! T-Mobile, err, I mean AT&T, you (now) suck so bad! Selling us out then sticking it to us with this problematic G2X!

    • Mainlandking

      All you dim wads should just be quiet. To everyone thinking that T-Mobile should just give you a different device should hang yourself for two reasons: 1. T-Mobile does not make the phone. Once you have that concept grasped, then your anger will subside. It’s not truly T-Mobile’s issue or responsibility to fix a phone. It’s LG’S. 2. Just bc there is an issue with the phone doesn’t mean a different one. How many brand new cars and trucks have recalls? (all of them) how many car makers say hey, come get a DIFFERENT make and model car? None of them. So stop your whining. That’s why the lawsuit names Lg….

      • RobertP

        Wrong on every level….for one simple reason. The phone IS NOT LG G2x, it is labeled and sold as TMobile G2x. Once TMobile slapped their name on it it became their problem and responsibility to take care of this matter.

        Same goes for when you buy a Dell PC. Do you go after the motherboard manufacture or do you hold Dell liable for a bad motherboard? ?

        • InvisibleHand

          Dell is the manufacturer of the computer not the components just like LG is the manufacturer of the phone not the components. Your logic is terrible.

        • RobertP

          Wrong Dell purchases the components from companies and puts the parts together and slaps their label on it. Just like TMobile did with the G2x. Example, Dell inkjet aio printers are Lexmark aio with a Dell label & firmware, at what point did Dell manufacturer that printer?? They paid Lexmark to do the work for them, just like T-mobile did with LG.

          Sadly your logic is the one that’s flawed.

          While TMo made the choice to sell it, LG should have never allowed the phone to reach that point until the issues were relatively fixed.

        • InvisibleHand

          T-mobile did not manufacture the phone. I’m not sure where you’re confused on this.

        • InvisibleHand

          T-mobile did not manufacture the phone. I’m not sure where you’re confused on this.

        • InvisibleHand

          Dell is the manufacturer of the computer not the components just like LG is the manufacturer of the phone not the components. Your logic is terrible.

        • InvisibleHand

          Dell is the manufacturer of the computer not the components just like LG is the manufacturer of the phone not the components. Your logic is terrible.

      • RobertP

        Wrong on every level….for one simple reason. The phone IS NOT LG G2x, it is labeled and sold as TMobile G2x. Once TMobile slapped their name on it it became their problem and responsibility to take care of this matter.

        Same goes for when you buy a Dell PC. Do you go after the motherboard manufacture or do you hold Dell liable for a bad motherboard? ?

      • Mastrorj

        wow lol so according to u or unless u misspoke – every car company has every car and truck recalled at some point or another – lol Not only do i agree with RobertP but u also cant compare a CAR to a Cell phone – bc i Tmobile f ur car is messed up in a way that stops it from working properly then um theres a big safety issue here and Lives could be at stake – u ever heard of a cell phone killing someone lol well—maybe the G2x might be the first lol while ur driving and trying to reboot ur phone u lose control of your car lol aaaahhhhahaha but still advertises this phone – backs this phone – tells u how great this phone is and holds u into their contract when u get this phone – and imagine paying all that money per month for a service u cant take advantage of bc ur on phone #5 and the last 4 prevented u from using ur service 

        LG doesnt hold u to contract and since we r one the subject of electronics – have u ever worked retail at say best buy – i have – i also used to work for T mo – this is only MY OPINION – but from what ive seen – no other electronic device gets returned or warrentied out more then smart phones  - Go ask any random person who has a smart  phone how many phones they had through a warranty exchange – most commonly its 2-3 – And working at Tmobile I can ALMOST say every customer i encountered was on a 2nd or 3rd exchange of their phone – Now Go back to electronic retail – ok now ask me if i ever saw a line of customers standing at returns and they each had lg sony or samsung 32 inch lcd tv to bring back bc it didn’t work – lol never – im not saying they don’t get returned or break but u didn’t see customers bring back or exchange 30 tvs of the same model in a week or 40 of the same computer bc it just didn’t work right! IMO both companies should be held accountable – hey if we hold up our end of paying every month and forking over hundreds or thousands of dollars – why cant they ensure us that we get good devices that work 

        - After all —– its not our job to make sure phones work right – is it

        • AndroidBoi82

          Have you ever heard of punctuation marks? Periods, specifically?

        • http://pulse.yahoo.com/_6BZWRJOKVCUIZWHMEWABAUBLHQ gfam

          Have you ever heard, this is not grammar school? 

      • Mastrorj

        wow lol so according to u or unless u misspoke – every car company has every car and truck recalled at some point or another – lol Not only do i agree with RobertP but u also cant compare a CAR to a Cell phone – bc i Tmobile f ur car is messed up in a way that stops it from working properly then um theres a big safety issue here and Lives could be at stake – u ever heard of a cell phone killing someone lol well—maybe the G2x might be the first lol while ur driving and trying to reboot ur phone u lose control of your car lol aaaahhhhahaha but still advertises this phone – backs this phone – tells u how great this phone is and holds u into their contract when u get this phone – and imagine paying all that money per month for a service u cant take advantage of bc ur on phone #5 and the last 4 prevented u from using ur service 

        LG doesnt hold u to contract and since we r one the subject of electronics – have u ever worked retail at say best buy – i have – i also used to work for T mo – this is only MY OPINION – but from what ive seen – no other electronic device gets returned or warrentied out more then smart phones  - Go ask any random person who has a smart  phone how many phones they had through a warranty exchange – most commonly its 2-3 – And working at Tmobile I can ALMOST say every customer i encountered was on a 2nd or 3rd exchange of their phone – Now Go back to electronic retail – ok now ask me if i ever saw a line of customers standing at returns and they each had lg sony or samsung 32 inch lcd tv to bring back bc it didn’t work – lol never – im not saying they don’t get returned or break but u didn’t see customers bring back or exchange 30 tvs of the same model in a week or 40 of the same computer bc it just didn’t work right! IMO both companies should be held accountable – hey if we hold up our end of paying every month and forking over hundreds or thousands of dollars – why cant they ensure us that we get good devices that work 

        - After all —– its not our job to make sure phones work right – is it

      • http://pulse.yahoo.com/_6BZWRJOKVCUIZWHMEWABAUBLHQ gfam

        Uh, dumb, dumb #2, a cell phone is not a car, but there is such thing as the lemon law is there not? OPPS! You are blindly stupid, please be quiet…

        • Anonymous

          and you are mean

        • Anonymous

          and you are mean

      • Bardo

        Although they might not have a legal obligation T-Moble has a business obligation and a moral obligation to fix this issue with it’s customers. I am a T-Mobile customer, and as such, my agreement and relationship is with T-Moble, not LG. If a suit is filed against T-Moble, then T-Mobile can and should go after LG for any damages it suffers as a result of the suit. I have been a T-Mobile customer for more than 7 years. I purchased the G2x in April after the sales people told me it was the best phone on the market. Not only has it been the worst phone I’ve EVER used (battery life ~4 hrs, random reboots, terrible reception, shut downs, etc), T-Mobile, who I always lauded as having the best customer service, has completely failed in supporting me and many many other loyal customers. I expect this type of treatment from a company like AT&T, but not T-Mobile. If Gingerbread doesn’t fix this issues and/or T-Mobile doesn’t offer a replacement exchange, I will gladly pay my $200 to go to another carrier and leave T-Mobile forever. I’m guessing I’m not alone. T-Mobile should look at the cost of acquisition of a new customer and see if it’s worth replacing a customer like me who has spent tens of thousands of dollars with them and would continue to do so if they took care of me.

      • Bardo

        Although they might not have a legal obligation T-Moble has a business obligation and a moral obligation to fix this issue with it’s customers. I am a T-Mobile customer, and as such, my agreement and relationship is with T-Moble, not LG. If a suit is filed against T-Moble, then T-Mobile can and should go after LG for any damages it suffers as a result of the suit. I have been a T-Mobile customer for more than 7 years. I purchased the G2x in April after the sales people told me it was the best phone on the market. Not only has it been the worst phone I’ve EVER used (battery life ~4 hrs, random reboots, terrible reception, shut downs, etc), T-Mobile, who I always lauded as having the best customer service, has completely failed in supporting me and many many other loyal customers. I expect this type of treatment from a company like AT&T, but not T-Mobile. If Gingerbread doesn’t fix this issues and/or T-Mobile doesn’t offer a replacement exchange, I will gladly pay my $200 to go to another carrier and leave T-Mobile forever. I’m guessing I’m not alone. T-Mobile should look at the cost of acquisition of a new customer and see if it’s worth replacing a customer like me who has spent tens of thousands of dollars with them and would continue to do so if they took care of me.

    • Jcj1

      how is t-mobile failing to support it? Why replace a device when it is going to have the same issue?? Come on, LG controls the software and it is them who is not supporting it. Rooting is an option but noteveryone wants to do that. 

      • http://pulse.yahoo.com/_6BZWRJOKVCUIZWHMEWABAUBLHQ gfam

        Uh, a software update is not going to fix a bleeding screen dummy….

  • http://pulse.yahoo.com/_6BZWRJOKVCUIZWHMEWABAUBLHQ gfam

    Gee, you think?

    Well, well, well, and so it’s begun. The T-Mobile G2X made by LG is officially under fire. Trouble is still brewing for STUPID T-Mobile though because they have PUT UP A WALL and ARE FAILING TO SUPPORT THE DEVICE trying to claim that all the problems are “known issues” that a MAGICAL UPDATE from LG is going to miraculously fix them all. Hmm, I wonder what LG and T-Mobile are going to do when this magical update doesn’t do the trick and new problems develop. So lame T-Mobile, LOL! T-Mobile USA has once again pioneered a new first in the wireless carrier industry, HOW TO IRK YOUR CUSTOMERS BEYOND REDEMPTION! New iPhone 5 on Verizon (not AT&T-Mobile) here we come! T-Mobile, err, I mean AT&T, you (now) suck so bad! Selling us out then sticking it to us with this problematic G2X!

  • http://pulse.yahoo.com/_6BZWRJOKVCUIZWHMEWABAUBLHQ gfam

    Gee, you think?

    Well, well, well, and so it’s begun. The T-Mobile G2X made by LG is officially under fire. Trouble is still brewing for STUPID T-Mobile though because they have PUT UP A WALL and ARE FAILING TO SUPPORT THE DEVICE trying to claim that all the problems are “known issues” that a MAGICAL UPDATE from LG is going to miraculously fix them all. Hmm, I wonder what LG and T-Mobile are going to do when this magical update doesn’t do the trick and new problems develop. So lame T-Mobile, LOL! T-Mobile USA has once again pioneered a new first in the wireless carrier industry, HOW TO IRK YOUR CUSTOMERS BEYOND REDEMPTION! New iPhone 5 on Verizon (not AT&T-Mobile) here we come! T-Mobile, err, I mean AT&T, you (now) suck so bad! Selling us out then sticking it to us with this problematic G2X!

  • http://pulse.yahoo.com/_6BZWRJOKVCUIZWHMEWABAUBLHQ gfam

    Gee, you think?

    Well, well, well, and so it’s begun. The T-Mobile G2X made by LG is officially under fire. Trouble is still brewing for STUPID T-Mobile though because they have PUT UP A WALL and ARE FAILING TO SUPPORT THE DEVICE trying to claim that all the problems are “known issues” that a MAGICAL UPDATE from LG is going to miraculously fix them all. Hmm, I wonder what LG and T-Mobile are going to do when this magical update doesn’t do the trick and new problems develop. So lame T-Mobile, LOL! T-Mobile USA has once again pioneered a new first in the wireless carrier industry, HOW TO IRK YOUR CUSTOMERS BEYOND REDEMPTION! New iPhone 5 on Verizon (not AT&T-Mobile) here we come! T-Mobile, err, I mean AT&T, you (now) suck so bad! Selling us out then sticking it to us with this problematic G2X!

  • InvisibleHand

    I love my g2x! I’ve had it rooted since day one and it’s been great. While I do believe that consumers should not have to hack devices to enjoy them, rooting and running cm7 will solve the troubles. Its sad that it’s taken LG and T-mobile so long to fix it when the remedy is already out there.

  • InvisibleHand

    I love my g2x! I’ve had it rooted since day one and it’s been great. While I do believe that consumers should not have to hack devices to enjoy them, rooting and running cm7 will solve the troubles. Its sad that it’s taken LG and T-mobile so long to fix it when the remedy is already out there.

  • InvisibleHand

    I love my g2x! I’ve had it rooted since day one and it’s been great. While I do believe that consumers should not have to hack devices to enjoy them, rooting and running cm7 will solve the troubles. Its sad that it’s taken LG and T-mobile so long to fix it when the remedy is already out there.

    • Ghitos

      I don’t think Gingerbread is the solution. I rooted and installed CM7.1 RC1 (android 2.3.4) on my G2X. My phone still randomly reboots and has network connectivity issues. I am on my 3rd phone now and TMobile says that they are no longer doing exchanges until LG releases the update.

  • InvisibleHand

    I love my g2x! I’ve had it rooted since day one and it’s been great. While I do believe that consumers should not have to hack devices to enjoy them, rooting and running cm7 will solve the troubles. Its sad that it’s taken LG and T-mobile so long to fix it when the remedy is already out there.

  • InvisibleHand

    I love my g2x! I’ve had it rooted since day one and it’s been great. While I do believe that consumers should not have to hack devices to enjoy them, rooting and running cm7 will solve the troubles. Its sad that it’s taken LG and T-mobile so long to fix it when the remedy is already out there.

  • Crazythunder1968

    there goes the resale value of my phone.  grrrr    damn you lg

  • Crazythunder1968

    there goes the resale value of my phone.  grrrr    damn you lg

  • Crazythunder1968

    there goes the resale value of my phone.  grrrr    damn you lg

  • Crazythunder1968

    there goes the resale value of my phone.  grrrr    damn you lg

  • whosaidwhat

    I can’t say I’m surprised. Why release a product with froyo and promise gingerbread in a “few weeks” as they put it. Of course they’ve lost the trust of those who bought the G2x with the hope of an upgrade coming right around the corner.

    I think most people were waiting hoping the promise upgrade to gingerbread would fix the bugs but that never came. And come to think about it, T-mobile, LG and the so called LG Girl were all selling this thing as a pure google experience; that was to translate into fewer bugs and faster updates. That sure happened. 

    I don’t know if this lawsuit will survive but they deserve to be sued. One thing I hate about these class action lawsuit is that only the lawyers cash out. The defendants get what, 20 bucks each?

  • whosaidwhat

    I can’t say I’m surprised. Why release a product with froyo and promise gingerbread in a “few weeks” as they put it. Of course they’ve lost the trust of those who bought the G2x with the hope of an upgrade coming right around the corner.

    I think most people were waiting hoping the promise upgrade to gingerbread would fix the bugs but that never came. And come to think about it, T-mobile, LG and the so called LG Girl were all selling this thing as a pure google experience; that was to translate into fewer bugs and faster updates. That sure happened. 

    I don’t know if this lawsuit will survive but they deserve to be sued. One thing I hate about these class action lawsuit is that only the lawyers cash out. The defendants get what, 20 bucks each?

  • zps

    this is a classic example of behavior that irreparably tarnishes company brands…yes, you T-Mobile USA and LG Mobile.   if this is the behavior we can expect from T-Mobile, I will not be sad switching to Sprint when AT&T takes over.   

  • Anonymous

    This is one reason why I prefer not to buy phones with contracts. This phone just caused someone to be locked into a 2 year contract.

    The best thing Tmobile can do is to give the people having issues a free Htc sensation with no extra months added to their already existing contract.

    • http://pulse.yahoo.com/_6BZWRJOKVCUIZWHMEWABAUBLHQ gfam

      Right now, T-Mobile is too stupid and greedy to do the right thing…

      • Calvinwatterson

        Why? It is not T-Mobile’s fault that the phone has software bugs.  This falls on LG’s shoulders as they are the ones who made the phone.  LG should fix the issue and possible refund like 15% of purchase price for those who bought early adopter like first month or so.

        • http://pulse.yahoo.com/_6BZWRJOKVCUIZWHMEWABAUBLHQ gfam

          Screen bleeding is a software issue? T-Mobile thinks a software update will fix it? Get out… And your wonderful T-Mobile won’t exchange for this? Wow.

      • Calvinwatterson

        Why? It is not T-Mobile’s fault that the phone has software bugs.  This falls on LG’s shoulders as they are the ones who made the phone.  LG should fix the issue and possible refund like 15% of purchase price for those who bought early adopter like first month or so.

      • Calvinwatterson

        Why? It is not T-Mobile’s fault that the phone has software bugs.  This falls on LG’s shoulders as they are the ones who made the phone.  LG should fix the issue and possible refund like 15% of purchase price for those who bought early adopter like first month or so.

      • Calvinwatterson

        Why? It is not T-Mobile’s fault that the phone has software bugs.  This falls on LG’s shoulders as they are the ones who made the phone.  LG should fix the issue and possible refund like 15% of purchase price for those who bought early adopter like first month or so.

    • http://pulse.yahoo.com/_6BZWRJOKVCUIZWHMEWABAUBLHQ gfam

      Right now, T-Mobile is too stupid and greedy to do the right thing…

  • Anonymous

    This is one reason why I prefer not to buy phones with contracts. This phone just caused someone to be locked into a 2 year contract.

    The best thing Tmobile can do is to give the people having issues a free Htc sensation with no extra months added to their already existing contract.

  • Guest1245

    There is only one way for TMobile and LG to redeem themselves. Pay the lawyers who are suing you rightfully and recall this piece of crap they call g2x. Nothing less than replacing this phone with some other equivalent or better phone is acceptable. I got my phone replaced  under warranty because it was freezing and guess what? TMobile send me refurbished crap that someone else retunred. This one now started heating like a heater and finished the battery in couple of hours. Too bad I bought this in summer. In winter it could have served some purpose. If someone knows then please post how I can join the class action lawsuit. iPhone would have been recalled long time ago if it had this many problems. I suppose this shows how immature Android vendors are. I will stick to Apple next time. I can walk to apple store and dump the device for replacement with no hassle. That’s called customer service. Shame on you TMobile. 

    • http://pulse.yahoo.com/_6BZWRJOKVCUIZWHMEWABAUBLHQ gfam

      And it is a piece of CRAP!!

    • OKDave

      Everyone who believes that’s going to happen, stand on their head….

    • OKDave

      Everyone who believes that’s going to happen, stand on their head….

  • Guest1245

    There is only one way for TMobile and LG to redeem themselves. Pay the lawyers who are suing you rightfully and recall this piece of crap they call g2x. Nothing less than replacing this phone with some other equivalent or better phone is acceptable. I got my phone replaced  under warranty because it was freezing and guess what? TMobile send me refurbished crap that someone else retunred. This one now started heating like a heater and finished the battery in couple of hours. Too bad I bought this in summer. In winter it could have served some purpose. If someone knows then please post how I can join the class action lawsuit. iPhone would have been recalled long time ago if it had this many problems. I suppose this shows how immature Android vendors are. I will stick to Apple next time. I can walk to apple store and dump the device for replacement with no hassle. That’s called customer service. Shame on you TMobile. 

  • TypicalWhitePerson

    Bwaaaahahahahahahahaaaa!!!! I told y’all the G2x was an absolute FAIL!! 

    iPhone wins… again!

    • OKDave

      Are you iPhone users *that* insecure? Good grief, get a life.

  • OKDave

    Yeah, and the class suit probably lasts only until someone at TMobile pulls a legal bone from their backside and produces an obscure paragraph from a user agreement stating that disputes have to go to through arbitration, not litigation. 

  • OKDave

    Yeah, and the class suit probably lasts only until someone at TMobile pulls a legal bone from their backside and produces an obscure paragraph from a user agreement stating that disputes have to go to through arbitration, not litigation. 

  • OKDave

    Yeah, and the class suit probably lasts only until someone at TMobile pulls a legal bone from their backside and produces an obscure paragraph from a user agreement stating that disputes have to go to through arbitration, not litigation. 

    • retropcdos

      That if you signed the 2 year contract

      Using vague terms like “soon”, “by summer” for software updates to keep customers from returning it. Later when issues are reported, they dodge, deny, or continue being vague – totally inconsistent.Working blindly with drivers that don’t come with source code; not being paid; supporting multiple devices from different manufacturers And don’t forget it’s been six months since the O2X launched in Europe with the same problems. It’s even harder for LG because they made it that way. If they had the right people or enough of them they wouldn’t be in the situation they find themselves in. I don’t feel sorry for them, they made their own bed so to speak.

      We all are tired of waiting and broken promises. Me and others gave LG every opportunity, to make good on their promise or refund me my money or just have a company officer call me back, but they refuse!! I even wrote a letter to their Alabama location and waited over three weeks and never heard back. Due to lack of communication and LG not standing behind their product, they deserve everything coming to them. It really didn’t have to go this route, I hope more people post or keep posting if they had issues with LG corp.

      • Snoppy_d1

        LG deserve all the lawsuit that comes their way. T-Mobile shouldn’t be exempted too.

    • retropcdos

      That if you signed the 2 year contract

      Using vague terms like “soon”, “by summer” for software updates to keep customers from returning it. Later when issues are reported, they dodge, deny, or continue being vague – totally inconsistent.Working blindly with drivers that don’t come with source code; not being paid; supporting multiple devices from different manufacturers And don’t forget it’s been six months since the O2X launched in Europe with the same problems. It’s even harder for LG because they made it that way. If they had the right people or enough of them they wouldn’t be in the situation they find themselves in. I don’t feel sorry for them, they made their own bed so to speak.

      We all are tired of waiting and broken promises. Me and others gave LG every opportunity, to make good on their promise or refund me my money or just have a company officer call me back, but they refuse!! I even wrote a letter to their Alabama location and waited over three weeks and never heard back. Due to lack of communication and LG not standing behind their product, they deserve everything coming to them. It really didn’t have to go this route, I hope more people post or keep posting if they had issues with LG corp.

    • Calvinwatterson

      Is in all the contracts out there.

    • Calvinwatterson

      Is in all the contracts out there.

    • Calvinwatterson

      Is in all the contracts out there.

    • Calvinwatterson

      Is in all the contracts out there.

  • Anonymous

    Um, so is anyone else happy that they got the Sensation instead of the G2X? I know I sure am. I really liked the G2X when it first came out but then decided to wait and see, and I’m glad I did. There’s a reason many of us are loyal to HTC. Build quality is usually top notch. 

    • Anonymous

      Despite the random issues with the Sensation, its a great phone and I love it with a capital L!

  • thaghost

    LG has certainly deserved this lawsuit. i will join it if i can. Tmobile has also handled this situation very poorly.  Due to this and other customer service blunders i have closed my account with tmobile.  i will not be trapped into the new b.s. that they have started. Its so bad that the rep didnt even offer me some sort of deal to stay with them.  Im free now and can buy any phone i want without being locked into a contract and my phone bill is much cheaper now…$3 a month for unlimited minutes on my G2X/Tablet.  Good Bye T-molose

  • http://www.facebook.com/profile.php?id=1060836854 Randall Ainsworth

    I waited for months with my ol’ G1 – reading all the press about the G2X, reading reviews, etc. – so I got it on release day. Although my problems haven’t been as severe as most, I’ve still had problems. And I’m PO’s at the lack of support from both companies.

    I’ll wait a while longer for the long-promised update. But if it doesn’t fix the problems, they can stick this phone where the sun don’t shine along with their ETF. This whole situation has been a cluster from the start.

  • http://www.facebook.com/profile.php?id=1060836854 Randall Ainsworth

    I waited for months with my ol’ G1 – reading all the press about the G2X, reading reviews, etc. – so I got it on release day. Although my problems haven’t been as severe as most, I’ve still had problems. And I’m PO’s at the lack of support from both companies.

    I’ll wait a while longer for the long-promised update. But if it doesn’t fix the problems, they can stick this phone where the sun don’t shine along with their ETF. This whole situation has been a cluster from the start.

  • http://www.facebook.com/profile.php?id=1060836854 Randall Ainsworth

    I waited for months with my ol’ G1 – reading all the press about the G2X, reading reviews, etc. – so I got it on release day. Although my problems haven’t been as severe as most, I’ve still had problems. And I’m PO’s at the lack of support from both companies.

    I’ll wait a while longer for the long-promised update. But if it doesn’t fix the problems, they can stick this phone where the sun don’t shine along with their ETF. This whole situation has been a cluster from the start.

  • http://cosmicbreeze.tumblr.com/ DtheArtist

    Thank god. I’m about to chuck this G2x out the window. This thing is Horrible’ (w/ nasty french e accent at the end). Battery life, random reboots, freezing & my thing is rooted, but no I didn’t put any custom rom’s, I just did a simple root because all I wanted to primarily fix is the underwhelming battery life. I mean I’m mad because I spent money to get this, & I wanted to keep this phone for a year, & here I am about to shop around for another one. 

  • http://cosmicbreeze.tumblr.com/ DtheArtist

    Thank god. I’m about to chuck this G2x out the window. This thing is Horrible’ (w/ nasty french e accent at the end). Battery life, random reboots, freezing & my thing is rooted, but no I didn’t put any custom rom’s, I just did a simple root because all I wanted to primarily fix is the underwhelming battery life. I mean I’m mad because I spent money to get this, & I wanted to keep this phone for a year, & here I am about to shop around for another one. 

    • http://profiles.google.com/masterzoth Zoth ….

      as far as battery life goes. use setcpu to underclock when your screen is off. my phone lasts two days with light use between charges, and if i use it to play music at work it lasts a whole shift (10 hrs.) and then some.

    • http://profiles.google.com/masterzoth Zoth ….

      as far as battery life goes. use setcpu to underclock when your screen is off. my phone lasts two days with light use between charges, and if i use it to play music at work it lasts a whole shift (10 hrs.) and then some.

      • eYe

        People shouldn’t have to root the phone (thus voiding the warranty) just to get decent battery life. And 10 hours is laughable at best, be honest to yourself.

        • http://cosmicbreeze.tumblr.com/ DtheArtist

          I don’t even get 10, I may get 8.

      • http://cosmicbreeze.tumblr.com/ DtheArtist

        Did that already, lol. That’s one reason why I rooted it to be able to do that. What did you set yours to while your screen is off? I’m checking to see if I have the same settings.

    • http://profiles.google.com/masterzoth Zoth ….

      as far as battery life goes. use setcpu to underclock when your screen is off. my phone lasts two days with light use between charges, and if i use it to play music at work it lasts a whole shift (10 hrs.) and then some.

  • Jwalker3181

    I love my G2x as long as I have a custom rom on it

  • LgG2xOwner

    Problems I’ve encountered with both the original and replacement G2X:

    A) Device keeps going to GSM only losing all data connectivity even in great 4G areas
    B) When data does work it wants to camp out on 2G
    C) Wi-Fi radio won’t stay enabled and data sessions will stall as they don’t handover to 2/3/4G
    D) Device overheats
    E) Random yet frequent reboots 

    This device needs immediate maintenance updates to address the bugs and the promised 2.3 that LG said we’d have “by summer.”  

    Stock devices should get new OS updates first but LG apparently didn’t get the memo. 

  • LgG2xOwner

    Problems I’ve encountered with both the original and replacement G2X:

    A) Device keeps going to GSM only losing all data connectivity even in great 4G areas
    B) When data does work it wants to camp out on 2G
    C) Wi-Fi radio won’t stay enabled and data sessions will stall as they don’t handover to 2/3/4G
    D) Device overheats
    E) Random yet frequent reboots 

    This device needs immediate maintenance updates to address the bugs and the promised 2.3 that LG said we’d have “by summer.”  

    Stock devices should get new OS updates first but LG apparently didn’t get the memo. 

  • LgG2xOwner

    Problems I’ve encountered with both the original and replacement G2X:

    A) Device keeps going to GSM only losing all data connectivity even in great 4G areas
    B) When data does work it wants to camp out on 2G
    C) Wi-Fi radio won’t stay enabled and data sessions will stall as they don’t handover to 2/3/4G
    D) Device overheats
    E) Random yet frequent reboots 

    This device needs immediate maintenance updates to address the bugs and the promised 2.3 that LG said we’d have “by summer.”  

    Stock devices should get new OS updates first but LG apparently didn’t get the memo. 

  • LgG2xOwner

    Problems I’ve encountered with both the original and replacement G2X:

    A) Device keeps going to GSM only losing all data connectivity even in great 4G areas
    B) When data does work it wants to camp out on 2G
    C) Wi-Fi radio won’t stay enabled and data sessions will stall as they don’t handover to 2/3/4G
    D) Device overheats
    E) Random yet frequent reboots 

    This device needs immediate maintenance updates to address the bugs and the promised 2.3 that LG said we’d have “by summer.”  

    Stock devices should get new OS updates first but LG apparently didn’t get the memo. 

  • now_onTMO

    Why the hell can’t tmo just simply offered the angry g2x owners a different phone? Sensation? Vibrant4g? Etc..? Right? That’s it..

    This is tmo’s liability so tmo must do what they need to in order to avoid losing more customers..

    Dejavu..

  • now_onTMO

    Why the hell can’t tmo just simply offered the angry g2x owners a different phone? Sensation? Vibrant4g? Etc..? Right? That’s it..

    This is tmo’s liability so tmo must do what they need to in order to avoid losing more customers..

    Dejavu..

    • Senpai_tsunade

      Offer**

    • Senpai_tsunade

      Offer**

  • Calvinwatterson

    First off the phone is really not over heating. It does get warm but that is since is working so hard it has a dual core processor if you are gaming it will get warm cant help that.
    So far I love this phone.
    Only issues I have are the occasional reboot. and sometimes data stall in switching connections.  Other then that phone has been fantastic.  If LG can fix those issues will go from happy to SUPER happy with this phone.

    • Dasponge2004

      Download Androsensor, let it get hot, and then tell me its not overheating. When running poorly, my battery has got up to 115 degrees, which according to this app is overheating at 113 and above

      • Timmy

        Lol 115? My vibrant 3g got to 131 -.-.. Now thats hot.

    • Dasponge2004

      Download Androsensor, let it get hot, and then tell me its not overheating. When running poorly, my battery has got up to 115 degrees, which according to this app is overheating at 113 and above

  • Calvinwatterson

    First off the phone is really not over heating. It does get warm but that is since is working so hard it has a dual core processor if you are gaming it will get warm cant help that.
    So far I love this phone.
    Only issues I have are the occasional reboot. and sometimes data stall in switching connections.  Other then that phone has been fantastic.  If LG can fix those issues will go from happy to SUPER happy with this phone.

  • Calvinwatterson

    First off the phone is really not over heating. It does get warm but that is since is working so hard it has a dual core processor if you are gaming it will get warm cant help that.
    So far I love this phone.
    Only issues I have are the occasional reboot. and sometimes data stall in switching connections.  Other then that phone has been fantastic.  If LG can fix those issues will go from happy to SUPER happy with this phone.

  • Calvinwatterson

    First off the phone is really not over heating. It does get warm but that is since is working so hard it has a dual core processor if you are gaming it will get warm cant help that.
    So far I love this phone.
    Only issues I have are the occasional reboot. and sometimes data stall in switching connections.  Other then that phone has been fantastic.  If LG can fix those issues will go from happy to SUPER happy with this phone.

  • AntBos76

    where can I sign up!

  • http://www.facebook.com/people/Carlos-Becho/202601422 Carlos Becho

    The screen bleed issue is the worst that I have seen on any phone!!!!

    • Anonymous

      It was, and I returned mine as a result. I only had one, and then I had none. Couldn’t be happier with my decision.

  • http://www.facebook.com/people/Carlos-Becho/202601422 Carlos Becho

    The screen bleed issue is the worst that I have seen on any phone!!!!

  • andy

    the only problems i have seen is that the light on the top of the phone bleeds through and i have been having couple of random restarts which is weird. but other than that the phone works good. i hope tmobile fixes it or offers us to exchange for another smartphone maybe like the sensation or something