Breakdown of New Classic and Value Plans!

I know we already told you about the new classic and value rate plans that are going into effect on July 24th, but now we have a great breakdown of what’s to come.  In the pictures below you will be able to see what the new plans will look like and see what the new plans will save you, and it looks like quite a bit in most cases.  Give it a look and follow the breakdown for more information.  Of course, as always, leave your thoughts in the comments!

So what are Value plans? According to our sources they are going to be very similar to Even More Plus plans with the biggest exception being they will now require contracts. T-Mobile will no longer have any non-contract offerings except for prepaid.

  • Value plans will be able to add unlimited text to family plans for $5 a line as no text bundles will be offered.
  • New data plan pricing for Value plans
    • 200MB for $5
    • 2GB for $10
    • 3GB for $15
    • 5GB for $25
    • 10GB for $55
    • No web features are required for value plans
  • Three new rate plan prices
    • 1000 Min for $49.99 with $5 add a line
    • 2000 Min for $59.99 with $5 add a line
    • Unlimited plan with $5 add a line for 500 minutes, $20 for unlimited
  • Value plans have 21 month Equipment Installment Plan for full price on equipment, the first month is paid up front.
  • Max EIP is $300 a line
  • Existing EIP plans cannot be cancelled, if you lose/break a phone have insurance
  • Two year contracts are REQUIRED
  • FIrst payment will be the same as traditional two year contract price on Classic plans
  • Migration fees from Classic to Value plans range from $0 to $200 depending on how far customer is in contract, out of contract has no migration fee
  • One a customer switches to value plan cannot go back to Classic Plan
  • Classic plans will no longer have Equipment Installment Options

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  • http://twitter.com/KARMA773 Karma

    everyone will be forced to the new VALUE PLAN or  those like us who have older plan can keep out existing plan? also, phone for full price?

    • Yancy

      You will not be forced to move to any plan. You will be grandfathered into your old plan.

  • http://briefmobile.com/ Korey Nicholson

    T-Mobile is falsely advertising Sprint’s price here.

    • Pikachu

      How about not… Simply everything $189.98/mo, plus $10 “premium data” charge per line = $209.98.

      owned.

      • http://briefmobile.com/ Korey Nicholson

        How about 2GB cap on T-Mobile? Owned

        • Mopar6464

          Simply everything of the shi..tiest service.

        • Mopar6464

          Simply everything of the shi..tiest service.

        • Yancy

          Quit bitching troll and go find your cricket flip phone.. Good luck finding it becuase you cant call it becuase you have no service.

        • Mopar6464

          Quit bitching suckazz and keep drinking the koolaid.

        • Mopar6464

          Quit bitching suckazz and keep drinking the koolaid.

        • Pikachu

          That’s strange, where did you see cap? Pretty sure they’re unlimited.
          I think the word you’re looking for is “throttle”, looks like I take the showcase.

          Double owned!

        • http://briefmobile.com/ Korey Nicholson

          So you prefer throttling? I’ll take true unlimited anyday. I think the real winner is me because Sprint is making all the right moves going forward

        • Yancy

          No Pikachu is the true winner. Who on earth needs to use more than 10 gigs of dada. T-mobile has throttled after 10 gig plans so quit bitching and go pay your 10 dollar 4g fee.

        • Anonymous

          people still say “owned”?

        • http://briefmobile.com/ Korey Nicholson

          Of course you reply to me. Really? I was mocking the other guy. Why don’t you read fool.

        • http://briefmobile.com/ Korey Nicholson

          Of course you reply to me. Really? I was mocking the other guy. Why don’t you read fool.

        • Anonymous

          people still say “owned”?

    • Pikachu

      How about not… Simply everything $189.98/mo, plus $10 “premium data” charge per line = $209.98.

      owned.

    • Pikachu

      How about not… Simply everything $189.98/mo, plus $10 “premium data” charge per line = $209.98.

      owned.

  • http://twitter.com/xxmonkey92 Tulio Mesa

    My question is… will Flex Play be terminated?
    if so will we have to switch over to these new plans? If thats not the
    case and we decide to add data like for ex the 3GB for 15 bucks will it
    go under the flex play account? please explain thank :)

  • http://twitter.com/xxmonkey92 Tulio Mesa

    My question is… will Flex Play be terminated?
    if so will we have to switch over to these new plans? If thats not the
    case and we decide to add data like for ex the 3GB for 15 bucks will it
    go under the flex play account? please explain thank :)

  • http://twitter.com/xxmonkey92 Tulio Mesa

    My question is… will Flex Play be terminated?
    if so will we have to switch over to these new plans? If thats not the
    case and we decide to add data like for ex the 3GB for 15 bucks will it
    go under the flex play account? please explain thank :)

  • http://twitter.com/xxmonkey92 Tulio Mesa

    My question is… will Flex Play be terminated?
    if so will we have to switch over to these new plans? If thats not the
    case and we decide to add data like for ex the 3GB for 15 bucks will it
    go under the flex play account? please explain thank :)

    • Kareempopal

      They said there going to start doing a flexpay to post deposit….50 bucks I believe

    • Kareempopal

      They said there going to start doing a flexpay to post deposit….50 bucks I believe

    • Anonymous

      I thought I read in here that T-Mobile terminated Flex Pay accounts.

    • Yancy

      I believe that they will allow some customers to stay on flex pay if it is the best option for the customer. But if you have better credit then before and you showed good payment history they will allow you to move to a contract plan without a deposit.

  • http://twitter.com/xxmonkey92 Tulio Mesa

    My question is… will Flex Play be terminated?
    if so will we have to switch over to these new plans? If thats not the
    case and we decide to add data like for ex the 3GB for 15 bucks will it
    go under the flex play account? please explain thank :)

  • http://twitter.com/xxmonkey92 Tulio Mesa

    My question is… will Flex Play be terminated?
    if so will we have to switch over to these new plans? If thats not the
    case and we decide to add data like for ex the 3GB for 15 bucks will it
    go under the flex play account? please explain thank :)

  • Anonymous

    One thing I still don’t get.  I have to pay a “migration fee”, which sure looks like an ETF, to go right back on a contract.  What crack are they smoking?

  • Anonymous

    One thing I still don’t get.  I have to pay a “migration fee”, which sure looks like an ETF, to go right back on a contract.  What crack are they smoking?

    • Mopar6464

      The way T-mobile keeps going you might as well go to Simple Mobile.
      $60/month unlimted with tax and fees included.
       
       

      • Yancy

        T-mobile is going great. I don’t know where your coming from?

        • Mopar6464

          Wake up loser , only for a short period of time before AT&T-Mobile is complete.

      • Yancy

        T-mobile is going great. I don’t know where your coming from?

    • Mopar6464

      The way T-mobile keeps going you might as well go to Simple Mobile.
      $60/month unlimted with tax and fees included.
       
       

    • Yancy

      You only have to pay a migration fee if you are in contract. So if you are out of contract no migration fee for you. If you wanted to switch to a classic plan on contract you would not need to pay a migrations fee those are only for switching to a value plan while in a 2 year agreement.

    • Yancy

      You only have to pay a migration fee if you are in contract. So if you are out of contract no migration fee for you. If you wanted to switch to a classic plan on contract you would not need to pay a migrations fee those are only for switching to a value plan while in a 2 year agreement.

  • Gnabme1st

    My question is about the Family plans… Say you want to switch over, but some lines expire later than others. Do you have to switch all lines at once and pay those fees for all lines, or can you switch say the main two line, and then do the others as the fee goes down…? Hmm I hope so :/

  • Gnabme1st

    My question is about the Family plans… Say you want to switch over, but some lines expire later than others. Do you have to switch all lines at once and pay those fees for all lines, or can you switch say the main two line, and then do the others as the fee goes down…? Hmm I hope so :/

  • Guest

    Is this supposed to save more money than the current plans?

  • Guest

    Is this supposed to save more money than the current plans?

  • Anonymous

    So currently I pay $140 (taxes and fees included) for 2 lines, unlimited everything, on EM+

    With the Vibrant that I am still paying on (even though I sold the phone months ago, LOL) my OTD monthly bill is $163.

    If I stay with T-Mobile (I am trying out Metro PCS, with a Samsung Indulge) seems I should stay put with my EM+ since $70 OTD for each line is cheap, albeit 2 lines with Metro PCS, including premium 4G, is $55 OTD per line.  So with Metro that’s $360 savings total per year.  That’s a lot.  And if I went with non-premium data, the savings is $720 annually, that’s a lot in anyone’s book.

    Note: Remember, you have to add about $8 to $10 in fees/taxes to each line when calculating the real cost of these services (here in California we get killed on extra fees).  You don’t have to do that with Metro or other prepaids because the price quoted includes fees and taxes.

    Sidenote: I have been using an HTC Sensation and that phone puts Metro’s Samsung Indulge to shame.  But then again, paying $300 more a year (in services) to have a tricked out phone, I doubt that’s worth it, especially since I am now using my tablets for multimedia rather than the phones (I have the ASUS Transformer and Acer Iconia A500).

    More thinking out loud:  It is nice having the HTC Sensations 1080p HD camcorder and 8MP camera with me at all times.  So for me, having a quality camcorder/camera on the phone is something to take into account when deciding which was to go with all this.

    Bonus Sidenote:  So far Metro PCS has been working well.  Data speed is fine (it’s really 3G, not 4G IMHO) and call quality is good.  I live in the San Francisco Bay Area, FYI.

    • n900mixalot

      I hate phone contracts. I enjoy knowing exactly how much I’m paying every month.

      Eff this.

    • n900mixalot

      I hate phone contracts. I enjoy knowing exactly how much I’m paying every month.

      Eff this.

    • n900mixalot

      I hate phone contracts. I enjoy knowing exactly how much I’m paying every month.

      Eff this.

  • Terrible Toby

    Not sure I understand this completely, is this only for new customers?…I’m currently on the Even More Plus family plan. Will I have to change to the new value plan or as long as I don’t make any changes to my plan I can continue on the Even More Plus plan?

    • Yancy

      This is for new and existing customers. If you don’t change anything to your plan you will be able to keep your EM+ plan.

    • Yancy

      This is for new and existing customers. If you don’t change anything to your plan you will be able to keep your EM+ plan.

  • Terrible Toby

    Not sure I understand this completely, is this only for new customers?…I’m currently on the Even More Plus family plan. Will I have to change to the new value plan or as long as I don’t make any changes to my plan I can continue on the Even More Plus plan?

  • Jaygqitalia

    I currently pay 59.99 for unlimited everything EM+ with no contract. I mean it seems somewhat alright for me to switch to the value plan for the same price and at least get a new phone for the normal price. I wouldnt mind paying a max of 15 more a month cuz in the end its still cheaper then the CLASSIC plan for 79.99 a month. BUT tmobile offered me when i called yesterday 69.99 a month for the 79.99 a month plan if i agreed to a 2 year contract and of course i get a new phone at discounted price. Hmm i dunno what to do. The one offered to me seems like a better deal.

    • n900mixalot

      Best thing to do? WAIT. Don’t fall for contracts.

    • n900mixalot

      Best thing to do? WAIT. Don’t fall for contracts.

    • n900mixalot

      Best thing to do? WAIT. Don’t fall for contracts.

  • Jaygqitalia

    Another question I have is. What happens if I want to pay off the phone in full 6 months later with a payment? Can you even do that? And if so , Could i get another phone as soon as that one is paid off? These are the questions im curious about

    • Yancy

      Yes, You will just have to call customer care or go into a retail store and tell them you want to pay it off and they will let you do that.

    • Yancy

      Yes, You will just have to call customer care or go into a retail store and tell them you want to pay it off and they will let you do that.

  • http://profiles.yahoo.com/u/35HLVJSI34LMH5M274SCGWDZBY mike

    So My ‘My Faves’ Family plan has no EIP anymore? Or, is it just the ‘new’ Classic plans????? I would have NO EIP unless I switch to pre-paid?  I hope I’m reading this wrong….

    • Yancy

      The value plans are not prepaid. You still sign a 2 year agreement you just get cheaper rates even with the EIP in the bill.

      • http://profiles.yahoo.com/u/35HLVJSI34LMH5M274SCGWDZBY mike

        So Classic plan is pre-paid then?

  • Kat

    Is there any change from the Even More plan when it turns into Classic as far as pricing?  This seems to focus on the Value plans.  I was planning to switch our rate plan since it’s gone down $20.00 from what we were paying, but from this I can’t tell if it’s going to go down even more.

  • Kat

    Is there any change from the Even More plan when it turns into Classic as far as pricing?  This seems to focus on the Value plans.  I was planning to switch our rate plan since it’s gone down $20.00 from what we were paying, but from this I can’t tell if it’s going to go down even more.

  • Kat

    Is there any change from the Even More plan when it turns into Classic as far as pricing?  This seems to focus on the Value plans.  I was planning to switch our rate plan since it’s gone down $20.00 from what we were paying, but from this I can’t tell if it’s going to go down even more.

  • Rafagloria12

    Can someone please explain what EIP and EM+ is? Thanks in advance

  • Rafagloria12

    Can someone please explain what EIP and EM+ is? Thanks in advance

    • Yancy

      EIP is equipment installment plan. So on the value plan you will need to purchase the phone you want at retail price. Example if the phone you purchased was 500$ you have a 300 EIP and so you will have to pay 200$ plus the first months EIP upfront. So you will pay like 230$ which would be the same price or a little cheaper than if you got the phone with a discount on the classic plan or any other plan. So you will get cheaper rates but have to pay for the EIP every month, but it still comes out to be cheaper than the classic plans.

  • Onebirmingham

    I will keep my old my fave it work well from me whit Google voice

    • http://profiles.yahoo.com/u/35HLVJSI34LMH5M274SCGWDZBY mike

      Wow happy to hear someone else still has the Fave plan. I don’t want to change it either. $170 mo for 3 lines, one $10 data, one $30 data (5 Gig), and an @Home line. I am concerned IF the buyout goes thru that this plan I have won’t though.

      • CRT24

        You can switch to an all unlimited plan for.the same price with the same data elections for your lines……with unlimited, faves won’t matterajd you could save another 30.00 if you did a 500 minute 3rd line instead of unlimited and drop your 5gb data to 2gb.

  • MS

    I hope I can switch to value plan, keep my phone I have now and pay no migration fee?  Hope hope hope

    • LC

      You’d pay a migration fee if you had any period left on your current contract.

    • LC

      You’d pay a migration fee if you had any period left on your current contract.

    • LC

      You’d pay a migration fee if you had any period left on your current contract.

    • LC

      You’d pay a migration fee if you had any period left on your current contract.

    • LC

      You’d pay a migration fee if you had any period left on your current contract.

  • MS

    I hope I can switch to value plan, keep my phone I have now and pay no migration fee?  Hope hope hope

  • MS

    I hope I can switch to value plan, keep my phone I have now and pay no migration fee?  Hope hope hope

  • guest

    So two unlimited lines with 2gig no overage data is 99.98 if I am reading that correctly. That is an AMAZINGLY low price. That beats or ties companies like metro and boost but with REAL 4g and nation wide service, not to mention REAL customer service. I applaud these new plans. The ENTIRE cell phone community will slowly be moving to cheap plans and full price phones. Guaranteed. The subsidizing of phones and the GREED of customers has gotten too large. People want phones that cost T-Mobile over $400 per for free and then every four months they come in to bitch about how it’s not the best. Now if only they had the damn unlimited cell to cell calling option.

  • http://twitter.com/KARMA773 Karma

    I HAVE 1500 MINS, 5 LINES  WITH UNLIMITED TEXTS  for $100
    BEFORE TAX. no add a line fees until end of this year and  Data  is $15
    200mb or $30 unlimited no $10 data on this cos they say its grand
    fathered plan. if I want the $10 data now, they are saying I will have 
    to switch to  different plan which then i can save on the data on my
    lines but will forfeit my free add a line fees for 3 lines.

    from 2012, my plan will cost me $30 more  for 3 add a line fees.
    becos of 3 add a line fees but I can get the $10  200mb data.  I have andriod phones  on my lines but cant  afford the  $30  data, I need the 200mb $10 datas

    looking at this, is it best I change my plan now or  wait for VALUE PLANS?

  • http://twitter.com/KARMA773 Karma

    I HAVE 1500 MINS, 5 LINES  WITH UNLIMITED TEXTS  for $100
    BEFORE TAX. no add a line fees until end of this year and  Data  is $15
    200mb or $30 unlimited no $10 data on this cos they say its grand
    fathered plan. if I want the $10 data now, they are saying I will have 
    to switch to  different plan which then i can save on the data on my
    lines but will forfeit my free add a line fees for 3 lines.

    from 2012, my plan will cost me $30 more  for 3 add a line fees.
    becos of 3 add a line fees but I can get the $10  200mb data.  I have andriod phones  on my lines but cant  afford the  $30  data, I need the 200mb $10 datas

    looking at this, is it best I change my plan now or  wait for VALUE PLANS?

  • Anonymous

    As I set my example in the other blog. I do find this value plans to be better and cheaper comparing to the other carriers. If T-Mobile carries the iPhone, then I think t-mobile can be the winner since nowadays it seems that some people go with phone over plans/rates. I rather pay for the price of the phone than to be locked into having a data plan that sometime i may don’t need that much.

  • Anonymous

    As I set my example in the other blog. I do find this value plans to be better and cheaper comparing to the other carriers. If T-Mobile carries the iPhone, then I think t-mobile can be the winner since nowadays it seems that some people go with phone over plans/rates. I rather pay for the price of the phone than to be locked into having a data plan that sometime i may don’t need that much.

  • Guest

    Sorry if this has been asked before: If I’m currently on the EM+ plus, will I be able to switch to a new phone after July 24th and still keep my EM+ plan? Or will I be forced into the Value plan when activating a new phone? Thanks for the help!

    • Matt Henry

      you can purchase the phone full price and keep your plan. if you want a discount on a phone you go classic. if you want eip, you go value.

      • Guest

        Good to know. Thanks for the response!

    • Anonymous

      If you supply your own phone T-Mobile does not do anything with your plan.

      But see my other posts, T-Mobile can terminate, change or suspend your account for any reason, no reason or ridiculous reason, without notice.

      http://litigationuniverse.com/TMobileTerminationRights.pdf

      So if T-Mobile wants to do away with EM+ accounts immediately if not sooner or instantly as if by magic, it can do so, just as it can terminate these value and classic plan contracts at any time it wants, even though people in here think that T-Mobile is bound for two years on these deals.

  • callmeotter

    Im so confused by all this; of course I called Tmo and the rep said she never heard of any of this, but in general my experience with Tmo service over the last 18 months has been horrendous; its really gone down hill.  Not really understanding the programs or the values.  It seems if you have to pay for the phone, why wouldnt you go for one of the smaller resellers who give you unlimited talk, text, web for $45-50 …Boost now even reduces your price $5 for every 6 mos you pay ontime so that in 18 mos. youre at a $35 unlimited talk/text/data plan….  Im just wondering what to do cuz Im still on an old 39.99/1000 min plus free nights.weekends (and receive free international calls, which I get a lot of)…But life can change, and i might make new friends who text a lot or need web; My other big consideration is whether Id want an iphone since I just got a MacbookPro for a present and it would be nice to have a compatible cell phone so that all my programs would sync…I dont know what to do but my contract just ran out, and with the ATT merger coming, I know if Im not on a contract extension, ATT wont honor my plan as they only give you 450 minutes for the price Im getting 1000+.   I guess Im not seeing how these plans are ‘cheaper’…I always thought the one advantage of the companies like Tmo is that they were subsidizing the phone; otherwise go with the lesser companies… or go with Walmart Family Mobile which basically is a Tmobile reseller for $45.  Also many of the companies have pre-pay plans that are cheaper than their regular plans (For example ATT will give you a prepay unlimited talktext plan for $50 or you can sign a 2 year contract and pay $60 for 900 minutes with no text.  I wish someone would come up with a cheaper iphone plan…In other countries, theres a lot more competition,a nd I guess there are rumors that Iphone may go to Sprint ….I think the ATT Tmo merger will be very bad for consumers.  The US cell market is so confusing to me…and I dont have a landline so I worry about companies like Boost or Metro PCS or Virgin that dont have local stores so that I cant get a temporary loaner when the phone eventually malfunctions.

    • Khgkhgcv

       why would u ask a rep about a confidential rateplan project that tmo hasnt even confirmed? and btw if you go with walmart family mobile its also a tmo call center they’re the same agents just a different queue

    • Khgkhgcv

       why would u ask a rep about a confidential rateplan project that tmo hasnt even confirmed? and btw if you go with walmart family mobile its also a tmo call center they’re the same agents just a different queue

  • callmeotter

    So if you have a working phone you like, will you get to have the value plan? Maybe I just need to extend my 39.99 plan to lock it in for 2 years cuz I assume ATT would have to honor it if Im under contract…although some people have told me thats not true.  I dont know what the merger laws are.  Im sure at the time of the merger, theyll have special promotions for Tmob customers , esp those that want an iphone, and if  youre locked into some other contract now, you may not be able to get them.  Isnt it wierd that they are introducing all these new price structures when theyre going to go out of existence by next year.  It doesnt make sense to me

    • Jaygqitalia

      Ur worried to much about ATT. Its already been stated that plans will be honored when the contract goes thru. Even the even more plus no contracts planned will be honered. The only way u lose ur plan is if u ever upgrade the plan or change it.

      • Anonymous

        Really?  Can you provide written evidence that “plans will be honored when the contract goes thru.”  (Just the way you said that indicates you don’t have any evidence nor do you know what you are talking about.)

        • Peter

          I know someone that has high rank job in T-Mobile. From what he told me after merge AT&T will honor all T-Mobile current customer plans.

          However after your contract is over when you wanna get new phone (let say 2 years from now) then AT&T can and will force you to change your plan to one of their plan..

          Plus T-Mobile current badwidth and frequency will discountine in 2 years and AT&T slowly will convert it to LTE therefore in 2 years all T-Mobile customers have to get phones with AT&T badwidth and frequency means your current T-Mobile will not work anymore and you need new phone.

          So all I ca tell from March 2012 till March 2014 (The most) you are safe with your current T-Mobile plan and service after that you have to do whatever AT&T tell you to do.

        • Gm Aharrington1

          This is great! You are correct about how they will force people to their plans. Proof is in the history of AT&T from after the split of ma bell. Both AT&T and VZW have acquired companies and they have jacked everyone over. The point I want to add to your statement is quite simple. I have been in an area that T-mobile had NO SERVICE, I switched over to AT&T service and phone worked just fine. Fyi that was 3 years ago. So, frequency and phone not working is a BS comment. They will intentionally block those frequencies to force people to their contracts. Watch how many times in the next 2 years if the deal goes through that people will complain about dropped calls. The response will be it’s because of the frequency of your phone will be the response. Most will switch because they can’t live without their phone. That’s how they will get you. All the while lying to you about the frequency difference messing it up.
          A finally thought, what if T-mobile knew it would get blocked and they end up with $6 billion?

      • callmeotter

        But that means you have to be under contract… My contract apparently expired so I probably have to sign a contract for it to be honored since the 39.99 for 1000 min plan doesnt exist (and only existed for a few weeks)….so Im waiting to see..but definitely ATT will not honor plans after your contract expires; they will force you into their plans which are more expensive…but yes im a worrier by nature

      • callmeotter

        But that means you have to be under contract… My contract apparently expired so I probably have to sign a contract for it to be honored since the 39.99 for 1000 min plan doesnt exist (and only existed for a few weeks)….so Im waiting to see..but definitely ATT will not honor plans after your contract expires; they will force you into their plans which are more expensive…but yes im a worrier by nature

      • callmeotter

        But that means you have to be under contract… My contract apparently expired so I probably have to sign a contract for it to be honored since the 39.99 for 1000 min plan doesnt exist (and only existed for a few weeks)….so Im waiting to see..but definitely ATT will not honor plans after your contract expires; they will force you into their plans which are more expensive…but yes im a worrier by nature

  • callmeotter

    One other thing, why do they charge you upgrade fees or offer you more expensive prices than new customers?  I was always taught that it costs a company MUCH MORE to attract a NEW customer than to keep an EXISTING customer…yet it seems companies like TMob do everything they can to drive existing customers away.  Ive been them forever and yet I havent even gotten a letter, email, call – nothing – since my contract expired.  IN past, I wouldve gotten letters saying how much they valued my business, how if I signed a new contract, Id get a month free or this or that special promotion, and now NOTHING.  Price wise th e smaller companies seem attractive unless you want an iphone.  I honestly dont know anybody who uses Tmobile…Everyone I know seems to have ATT

    • Jaygqitalia

      Look at the picture on top and realize why tmobile is better then all of those. Its alot more expensive to go with other companies. I think giving the cheapest plans you can find is a pretty good way to keep an existing customer

    • Marcus Edwards

      sprint still has the cheapest plans so it looks like i will be going there because they have an unlimited plan with 750 landline minutes and unlimited data and texts and free mobile calling for 79.99. Carriers must realize that in today’s economy there is no need to have a 200 dollar smartphone is the customer can not use it to its full potential.

      • CRT24

        How is that a cheaper plan? If it is unlimited why is there a limited amount of landline minutes? T-Mobile is 79.99 for unlimited TTW and you don’t have to pay the extra 10.00 just to have a 4G phone whether you are in a 4G area or not……try again

      • callmeotter

        Isnt it cheaper to go with something like Boost or the other resellers who offer unlimited phone text and data for $45-50…Boost goes down to only $35 if you pay  your bills on time for 18 mos…I guess it depends if you want the latest phones.  I guess wait and see what comes out. I used to be so loyal to Tmo but their reps have lied to me and not followed thru on all their promises so often in the last year, I dont feel the same ties to them anymore…Unfortunate cuz their local store manager has always been so helpful and even he has apologized and said he’s embarassed by how CustomerCare handled everything…especially since he was on the phone and heard what they said they would do, and then saw what they didnt.

      • callmeotter

        Isnt it cheaper to go with something like Boost or the other resellers who offer unlimited phone text and data for $45-50…Boost goes down to only $35 if you pay  your bills on time for 18 mos…I guess it depends if you want the latest phones.  I guess wait and see what comes out. I used to be so loyal to Tmo but their reps have lied to me and not followed thru on all their promises so often in the last year, I dont feel the same ties to them anymore…Unfortunate cuz their local store manager has always been so helpful and even he has apologized and said he’s embarassed by how CustomerCare handled everything…especially since he was on the phone and heard what they said they would do, and then saw what they didnt.

    • Anonymous

      As I have posted before, when there’s a merger or acquisition, the employees of company being absorbed know that there’s going to be mass terminations.  In other words, most T-Mobile employees come March 2012, if the acquisition if approved, are going to be fired.

      T-Mobile employees know this.  Right now morale is low, loyalty does not exist and employees (from top management down to trainees) are busy updating resumes, searching wants ads and going on job interviews.  Employees are marking time, doing a little as they can to continue getting a paycheck. 

      End result for customers, I doubt anyone at T-Mobile gives a rip about retaining customers.  That’s why T-Mobile is not sending you letters or soliciting for your continued business.

      • callmeotter

        I understand all that, but the upgrade fees and phone prices for existing customers vs new customers have been policies they’ve had for years.  But if Tmob goes away in early 2012 , why are they even bother to roll out new plans a half year before they will cease to exist?  Just trying to capture as many new customers now that then can be screwed over by switching to higher ATT fees?  I just got a Macbook as a present so have been to the Apple store every day and even their manager tells me the ATT fees are crazy…and thats why if you read Apple blogs/forums, there are a lot of rumors that when a new iphone is released (perhaps as early as Fall), there might be a lower-end iphone to compare with much cheaper Android phones.  Apple has been able to really expand their computer business by getting so may iphone customers who then switch to Mac because they like their experience and want everything to sync.  (Because of a problem I was at t he store the other day for 8 hours so Ive gotten to know the employees and managers real well)

      • theWayofThings

        Well Mike, again you show how little you know about how things are inside T-mobile.

        Reps are NOT just marking time and doing as little as possible. They know their fates are uncertain and are doing everything in their power to keep their jobs.

        The mass terminations are going on RIGHT NOW.. Ask we speak… T-mobile is diligently working towards getting rid of as many reps as possible BEFORE the acquisition is complete for a very simple reason, less reps = less severence/retention pay-outs… and the reps are doing their absolute best to survive long enough to see which one they will get.

        If you are seeing a drop in the quality of the care you get from the reps, it not the reps’ idea… they are doing their damdedest to do what they are told to do. Management wants none of the frilly lovey-dovey stuff that used to set T-mobile reps apart from other companies. They want everything done in record time and above all else, SELL SELL SELL!!! Reps are threatened and harassed and pressured every single day to make sure that they are doing everything possible to not lower the customers’ monthly reoccurring charges and sell them more features… That’s what the reps are dealing with and they aren’t taking it lightly.

        You are only right about two things: One – morale is extremely low.. and it’s all coming from watching their coworkers being fired left and right, and knowing that their heads are on the chopping block every day. Each month the expectations change, systems don’t work properly, and accuracy of the record-keeping for said expectations is dubious at best. Two – Keeping an eye out for another job. … That’s all you are right about.

        Until you sit at a desk at a T-mobile call center and actually experience what it is to be a T-mobile Customer Care rep at this point in time, you have no business preaching about how things are inside the call center or what motivates the reps.

        You are speaking with no knowledge, insight or validity… It would be nice if you stopped talking out of your ass.

        • Yfhtf

           its sad because i work in a service partner call center for tmo and they are on a hiring frenzy to cover call volume untill att takes over then we get a new client

    • Anonymous

      As I have posted before, when there’s a merger or acquisition, the employees of company being absorbed know that there’s going to be mass terminations.  In other words, most T-Mobile employees come March 2012, if the acquisition if approved, are going to be fired.

      T-Mobile employees know this.  Right now morale is low, loyalty does not exist and employees (from top management down to trainees) are busy updating resumes, searching wants ads and going on job interviews.  Employees are marking time, doing a little as they can to continue getting a paycheck. 

      End result for customers, I doubt anyone at T-Mobile gives a rip about retaining customers.  That’s why T-Mobile is not sending you letters or soliciting for your continued business.

  • Makoute

    I still don’t understand why you have to be on a contract when you are paying for the phone outright.  Makes no sense.

  • Makoute

    I still don’t understand why you have to be on a contract when you are paying for the phone outright.  Makes no sense.

    • Jaygqitalia

      Im curious if they have to run a credit check even if ur an existing customer to get those monthly things. I know i dont qualify right now with my even more plus cuz of credit. Curious if its the same with these value plans. I doubt it though

      • n900mixalot

        It’s a contract so you can assume they will. But, if you’ve been on prepaid for a long time and you’ve paid regularly they may let your credit go. Who knows. They are going to do what they can to keep you, and if they see you’ve been paying your bill for months on prepaid they will probably do what they can to get you on a contract because they know you’re more reliable.

        • Jaygqitalia

          Im not on prepaid. Im on the Em+ .. been a customer for years .. Im just saying i cant do phone payments over 20 months now cuz i dont qualify for the credit of the price of the phone

        • Anonymous

          If you are a T-Mobile customer, it does not run an external credit check for EIP, the CSR looks at the screen and sees for what amount you are qualified to “finance.”  If you have always paid late, etc. T-Mobile might let you only float $100.  If a good customer you will be able to do an EIP on the max amount.

          AFAIK  the only time T-Mobile runs your credit is if you add a line.

        • Jaygqitalia

          That would explain it. I never pay when its due. I always wait till the text comes to my phone saying im past due. That means it get turns off the next day for those of you who dont know. Hmm guess ill start paying on time and avoiding that damn 5 dollar fee every month

        • Jaygqitalia

          That would explain it. I never pay when its due. I always wait till the text comes to my phone saying im past due. That means it get turns off the next day for those of you who dont know. Hmm guess ill start paying on time and avoiding that damn 5 dollar fee every month

    • Girth Brooks

      You don’t have to – choose prepaid.  This plan requires it because you have the option for ridiculously cheap plans (mainly for families) and the reason they offer it is because they know they have you for 2 years.  It’s a weird concept, signing a contract and not getting a phone discount, but in some cases it makes more sense.

      • n900mixalot

        It makes sense for their bottom line and for their presentation to AT&T, to have more folks on contract.

    • Girth Brooks

      You don’t have to – choose prepaid.  This plan requires it because you have the option for ridiculously cheap plans (mainly for families) and the reason they offer it is because they know they have you for 2 years.  It’s a weird concept, signing a contract and not getting a phone discount, but in some cases it makes more sense.

    • Popular

      you sign a contract for a difference between normal plan and discounted plan.

    • no 2 att

      I think the whole thing with purchasing a phone outright, and having a cheaper rate is incase this whole mess with att goes through, that waythey have to honour your contact for the stated length of time.

  • Makoute

    I still don’t understand why you have to be on a contract when you are paying for the phone outright.  Makes no sense.

  • Makoute

    I still don’t understand why you have to be on a contract when you are paying for the phone outright.  Makes no sense.

  • Brady

    If you buy a premium smartphone from eBay and activate it through the value plan (which it says at the bottom of 1 of the pictures that you can do) Do you still have to pay the extra $15 dollars a month?

    • Girth Brooks

      No, because you would have no phone on the EIP.  It would just be your plan + features plus tax.  It still would require a 2YR contract though.

    • Girth Brooks

      No, because you would have no phone on the EIP.  It would just be your plan + features plus tax.  It still would require a 2YR contract though.

      • Brady

        Ok, Thanks!

      • Brady

        Ok, Thanks!

      • n900mixalot

        Fuuuuuuuuug that shizz. But, that’s the way things are headed. We’ve reached the end of the line for no-contract phone freedom in the US. While the rest of the WORLD begins to embrace phone portability and GSM, the US clings to 2 year contracts and CDMA.

        It was fun while it lasted.

        [Girth Brooks, aye?]

        • Anonymous

          T-Mo is GSM.  There are plenty of no contract options available in the US, though only the major carriers carry the latest high end phones.

  • Tmobile

    Does anyone know if cost-co will still sell T-mobile plans? Because they always have cheaper phones and do not charge activation fees!

  • Tmobile

    Does anyone know if cost-co will still sell T-mobile plans? Because they always have cheaper phones and do not charge activation fees!

  • Anonymous

    Certainly a step in the right direction.  it’s time to do the math again with the new rates factored in.  Last time I did the exercise your total out of pocket expense over two years was still cheaper with the subsidy despite the higher monthly rate if you had high end phones.  And if you’re not using a high end phone, Virgin Mobile, Boost, et. al. sell the hardware for less and still undercut the pricing a bit.  But definitely a step in the right direction.  It’s almost enough to have me considering renewing the contract before knowing the AT&T merger is blocked.  I’ve had good luck with T-Mo over the past few years, but I’m not sticking around for AT&T.

  • Anonymous

    Certainly a step in the right direction.  it’s time to do the math again with the new rates factored in.  Last time I did the exercise your total out of pocket expense over two years was still cheaper with the subsidy despite the higher monthly rate if you had high end phones.  And if you’re not using a high end phone, Virgin Mobile, Boost, et. al. sell the hardware for less and still undercut the pricing a bit.  But definitely a step in the right direction.  It’s almost enough to have me considering renewing the contract before knowing the AT&T merger is blocked.  I’ve had good luck with T-Mo over the past few years, but I’m not sticking around for AT&T.

  • Boss2688

    the real question is this what is this comment really mean “Migration fees from Classic to Value plans range from $0 to $200
    depending on how far customer is in contract, out of contract has no
    migration fee”. compared to the hidden “extend all lines on your account” gimmick from the EM plans to get everyone to switch for the $10 200 mb data, how do they evaluate how much you have to pay to switch to the new classic plans, thats what CC will have to be explaining all day long for the next 3 months, please more details so 3rd party dealers can explain it.

    • LC

      3rd party retailers aren’t going to be offering the value plans because they don’t have access to EIP. This will only be an option in corporate owner stores.

    • LC

      3rd party retailers aren’t going to be offering the value plans because they don’t have access to EIP. This will only be an option in corporate owner stores.

    • LC

      3rd party retailers aren’t going to be offering the value plans because they don’t have access to EIP. This will only be an option in corporate owner stores.

      • Boss2688

        That aside an explanition will still need to be had, evryone will be intrested in them regradless of who sells the plan I’ve explained em plus every day since it came out, mainly to people cc switched to and didn’t expain the details about it, no offense but em plus was and is a bad idea and I think this is too

  • david

    Is there a migration fee if you go from one VALUE plan to another VALUE plan? i.e (500 minutes to 1000 minutes)

    • Alysjame

      No

  • david

    Is there a migration fee if you go from one VALUE plan to another VALUE plan? i.e (500 minutes to 1000 minutes)