Shocker: T-Mobile Customers Overwhelmingly Disapprove Of AT&T Merger

The good folks over at eWeek posted an article yesterday stating that T-Mobile customers have “expressed anxiety and outrage” over the AT&T/T-Mobile merger. As anti-AT&T sentiment builds across the web from angry T-Mobile customers, the question is, where do they go from here? Assuming that T-Mobile customers can’t stomach the notion of becoming an AT&T customer, Sprint and Verizon are the only two national options left. Of course, an entirely separate argument could be made for the reduction in competition from this deal but we’ll leave that to a separate article.

Some T-Mobile customers will be screwed by this deal, no if, ands or buts about it. Some T-Mobile customers rely heavily on their Wi-Fi calling options on either Android or Blackberry devices for reliable service and it could be months or years until AT&T makes a decision as to whether or not such a service will remain apart of AT&T.

The problem is, who is listening? Countless petitions have started with the hopes of stopping this merger but their ultimate attempt at influencing any FCC and DOJ decision is likely to be futile at best.

So where will you go? Verizon, Sprint, US Cellular, MetroPCS, a more localized carrier or will you stay with AT&T? While I for one still can’t stomach the idea of AT&T taking over my precious T-Mobile, AT&T isn’t as bad as having to deal with the lack of a SIM card. I switch phones far to often to allow myself to go with a carrier that doesn’t have any sim cards. So while AT&T may be evil, they are the least evil of the bunch when I consider the SIM card option.

What say you TmoNews readers? If AT&T is out, who is in?

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  • tmofan99

    I have been with T-mobile since the old days of Voicestream. I loved the great customer service and stellar pricing. Too bad AT&T is the COMPLETE opposite. The only thing I will admit to have a little spotty coverage, but I usually gain it back quickly. Mark my words AT&T, YOU WILL NEVER GET MY BUSINESS!

  • E Hugus

    When I had Verizon, we would wait forever for any new type of great phone to come out. The US has always waited forever for the really great technology and new phones. That is one of the reasons I switched to T-mobile. If this goes through, we will go back to waiting for the iPhone and older versions of any types of phones will be brought out. We will again kept behind what one can get in other countries. Please keep Innovative T-mobile.

  • Funzier

    I would probably stay with AT&T due to sim cards and good gsm coverage in our town

  • NO_ATT

    id love to demolish att headquarters… :D Muwaahahahahhahahahahahahahahahah (evil laughter continues)

  • zach

    Consumer Cellular is in. Cancelled T-Mobile this week – regardless of the contract opt-out fee. Still will save money after four months with my new service. No AT&T-Mobile.
    Of course, if there were any real fairness (course not, it’s business), the FCC would shoot this deal down now. And yes, T-Mobile subscribers, next year your rates will go up (if they can’t give a straight answer now, do you really think they won’t raise it? BTW – Check out last month’s Consumer Reports – ATT is dead last in every single category nationwide. This is improvement? Buh bye!

  • Mystrobiggz

    I ABSOLUTELY REFUSE to have ANY part of AT&T. First, no unlimited data…….EPIC FAIL!!! Second, customer service…..ATROCIOUS! Third, had them once before, NEVER went a call with out dropping it or having crappy connections.

    I will take my happy a** to Verizon. Sure I will pay more, won’t have a sim card, etc., but I can get a 22% employee discount. I don’t change phones and I don’t leave the country. I know Verizon’s customer service, form what I hear, isn’t great either, but no one’s will compare to Tmobile’s, and anyone’s can beat AT&T.

    I have already contacted Tmobile and had them note my account, IF this deal goes through to go ahead and consider my gone and since this will be a change in the contract, if they even remotely try and charge me an ETF, they will defintely hear from me in court.

    • Marimoody

      yeah well now Verizon customers are being forced to switch to AT&T , I have until may 17th to switch if I want to keep my phone number. so dont run to quickly to verizon…….. jus sayin

  • laont

    I’m running to Simple Mobile, as cheap as Metro, but with a SIM card: The easiest decision ever!!!

    • Jesse

      You do realize that simple mobile is a little step daughter company of T-mobile… right? Simple Mobile runs through our systems and network for T-Mobile.

      • Anonymous

        yea if we go then we taking our little ugly step daughter with us too.lol

  • http://tmonews.com David

    At first I wasn’t going to approve this comment because its in all caps, but reading it is just awesome.

    • Kerry

      It was tough to read, but funny! lol

  • Anonymous

    The issue is, will ATT maintain 3rd party relationships already set in place by Tmo? What happens to the GOOGLE N1 people? Simple Mobile may not get the sweet deal from ATT that Tmo has with it. We have seen ATT charge substantially more across the board for “like services”… why should the Simple Mobile deal be any different? I have no respect for ATT. A few years back when I had DSL, I used a local provider who used ATT pipes. When I moved, that threw into play a several week wait for new service which I didn’t want to go through. I called ATT to see if they could shorten the timespan and they told me that they could get it to me in one week IF I signed on with them directly!!! Talk about sleazy. I was their business partner’s customer. It didn’t matter to them. I called my provider and told them what was said. But really, what could they do? Grin and bear it?
    I left them both and got cable.

    It is imperative that ATT not be the only pebble on the beach or, we may be doomed to God knows what kind of service quality, lousy phone choices and mercurial pricing… Btw, speaking of DSL, you have them to thank for things being as they are. In the beginning, they allowed a customer to get whatever speeds your location would take, depending upon your closeness to the C.O…In fact, that was their big selling point – up to 5 MBPS all for $30 per month. Then, it seemed as though they found that they could throttle the speeds, and divvy them out with the higher speeds getting whopper fees tacked on for the same thing that was originally offered for $30. That 5mbps got whittled down to 1.5 so fast it would make your head spin! Now, if they call the shots in the mobile phone industry, think of the horrors that might result: Pricing: Pay more, get less. Unlimited??? How much ya got? [To get the same unlimited services that I have with Tmo currently, ATT charges $53 more PER MONTH]. Want the latest, hottest phones? We have a couple. You no like? Where ya gonna go??? They have been an Apple and Windows house. The openness of Android might be foreign to them. It puts control into the hands of the consumer. You KNOW that won’t fly!!! – Let history speak for itself.

    *Now* would be a gr8 time for GOOGLE to re-enter the fray and purchase Tmo right from under ATT’s nose. I’d like that. A lot.

  • JJ

    You know ATT is not going to happen for me. No way, no how, not happening. I will go pre-paid as I refuse to get tossed around. ATT, LOL. Are you kidding me?

  • C.L. Holman

    I VOTE NO TO AT&T. I’ve been with TMO for 10 years.And I love their service.

  • http://pulse.yahoo.com/_3QPATBBEQGP6EF6SEYPHKBNC44 Jean

    I am up for renewal this month, but I am thinking I will hold off. I have been an AT&T customer. The worst customer service ever. Dropped calls…just plain BAD. Not happening.

  • Alan

    I am a T-mobile customer up for renewal in November. I was an ATT customer years ago, and will never (NEVER!) do business with ATT again. Their customer service reps are a bunch of liars, from operators to managers, which speaks volumes of ATT’s corporate culture; it’s a crooked company, and all I wish for it is to go bankrupt.

    I will move to either Verizon or Sprint when my 2-year term expires.

  • Paulgetgot

    I will be taking all my lines to USCELLULAR, You done have to sign another contract after the first one is out .. still get new phones every 18 months or sooner if use your points you get.. You get points just for paying your bill every month and being a customer.. Every one should check it out,, Small regional carriers have cheaper plans.. Ive been with tmobile 10 years and I will not be att customer..

  • Culitor

    I hate att if the merge get done i will go with sprint or verizon att sucks

  • pdinero

    i dont think that is shocking…..its real no one wants this..

    • sasha

      This is huge for AT&T and smart on their part. They get the entire prebuilt 3G network from T-mobile in the 1700mhz and 2100mhz band that AT&T can build their new LTE network on. They, of course, have shut off the Tmo 3G while they do it but AT&T customers 3G won’t be interrupted (AT&T’s present 3g is mostly on the 850mhz band).

      It’s very good for AT&T and its customers.

      Tmo customers? Not so much.

  • Ralphyd642

    ive been a tmobile customer for the last 8 years and if the deal between these 2 companies go thru i will be taking my services elsewhere cuz i dont like att i think they suck like i said 8 years and there is a reason for that…DONT LIKE THOSE OTHER CARRIERS

  • Tjsj4459
  • hateAT&T

    I have had several cell phone providers over the last 15 years. My bad luck has been that AT&T has bought out EVERY one of them. Every time they do customer service goes down and service does too. I have now dumped AT&T’s ass 4 times and I will be doing it a 5th if this merger goes through. I REFUSE to be an AT&T customer.

    The ironic thing is I asked the T-Mobile service guy if he could put a clause in my contract that said if AT&T bought them I would be free of my contract. He laughed and said, “That is never going to happen.” Really? Never got here way to soon. I would pay DOUBLE what I am paying now if I don’t have to deal with AT&T.

    • Dpro

      ATT is not ATT it is SBC. SBC has taken over every cell phone company you have been with. SBC bought ATT wireless and then bought ATT Long distance (which was the last remnants of the real ATT aka Ma Bell) . SBC and Verizon are the ones that bought everyone else.

      • Drew

        That’s the whole problem with this deal. Now 70% of the wireless market is gonna be owned by 2 Baby Bells who “coincidentally” have nearly the exact same pricing on their wireless plans. Really, it seems like these days carriers just buy out companies to fill in dead spots in their coverage maps. Instead of just building a friggin’ tower.

  • Classicccockatiels

    of course we who use tmo are outraged with the thought of this sort of merger. My friends who have ATT say NOTHING good about it at all.. MOst cannot get coverage half the time. I with 3 lines and 7 yrs into my contract with tmo now have to decide where to go.. I WILL NOT stay with ATT , `Do I go with SPRINT or VERIZON?? with just have to look hard at both to decide. They are both advertising hard at the moment..like crows for a kill….

    • Dave

      It will take at least a year for this to all be figured out. I would wait and see. You will get more if you wait.

    • http://www.facebook.com/dwightfreudenberger Dwight S. Freudenberger

      I left ATT ages ago…I feel like it’s the only way you can be free. Get rid of the contract crud…why be stuck for 2 years in something you aren’t happy with?!?!?! I went to a prepaid cell phone by StraightTalk. I haven’t noticed good or bad about the coverage (which is a good thing in my mind since it’s prepaid) and I’m saving enough a month to add a couple nights out.

      • Ermacdoctrine

        unfortunately straight talk runs on T-mos network.

      • Ermacdoctrine

        unfortunately straight talk runs on T-mos network.

  • Motormouth Skateboards

    now is AT&T buying TMOBILE or is TMBOILE gonna take over AT&T to make it a better worth wild company
    i have verizon & i pay 71.92 but i only have 450 minutes nights & weekends free with unlimited texting plus inserance or whatever. i still use the nv2 lg phone they dont make anymore. screw a data plan package its too much plus why pay for internet twice. they should make a law that you shouldnt have to pay extra for crap like that.

  • GIOVANI F

    AT&T IS NOT A COMPANY WHO CARES FOR THEIR COSTUMERS AS TMOBILE DOES, PEOPLE WHO GET TMOBILE DO NOT ONLY GET TMOBILE FOR THE HOT PHONES THEY PROVIDE BUT ALSO FOR THEIR LOYALTY, GREAT PRICES GREAT SERVICE AND THESE COSTUMERS STAY WITH TMOBILE FOR LONG TERM COMMITMENT WITH SATISFACTION AND WITH AT&T MERGING AND MONOPOLIZING THE WHOLE BUSINESS, NOT ONLY WILL TMOBILE NOT BE THE SAME BUT EVENTUALLY COSTUMERS WILL GET FED UP OF AT&T WILL LOOSE BUSINESS AND WILL END UP RIGHT BACK AT WHERE THEY STARTED WITH ONLY HALF OF THE POPULATION SATISFACTION, THEY THINK THEY WILL WIN IN REALITY IN THE LONG RUN IT WILL NOR TMOBILE NOR AT&T, I PERSONALLY DO NOT NEED TO BE IN THE LARGEST CARRIER IN THE MARKET I NEED TO BE WITH A CARRIER WHO CARES FOR MY NEEDS AS TMOBILE DOES AND AT&T DOES NOT CARE FOR ME, I JUST WISH THERE WAS ANOTHER WAY….

  • Trvl

    In no way will I become an AT&T customer….my contracts are up next year….which means I will jump ship even if I lose my GSM carrier. One of the stupidest comments AT&T’s ceo made was that T-Mobile customers would be gaining the iPhone….I wouldn’t take that piece of junk either! When you’ve had open-source Android phones, the Apple phones are a major step backwards, and once again AT&T FAILS to understand that quality service and hardware go hand in hand!

    • Dreamcasting

      As a former (and recovering) employee of at&t, I can definitely attest to the fact the executive management are out of touch with the public and always has been. Touting iOS over Android when all signs point to Android surpassing iOS in popularity is simply the latest example of the money hungry, out-of-touch management running Ma-Bell.

    • Cellmart2011

      check out simple mobile..www.simplemobile.com same coverage as t-mobile for less..40 unlimited everything 3g and 60 for unlimited 4g..

  • http://www.facebook.com/profile.php?id=1029265665 Robert Johnson

    Why would I want to go to AT&T…to be apart of the network with the #1 dropped calls?

    I don’t care if we will be offered the iPhone. What good is a phone if you can’t have a signal? No signal means no texting, calling, E-mailing, surfing the web, and sometimes apps won’t even work without a connection.

    This merger may not be the best thing after all…

    Source of Information: http://reviews.cnet.com/8301-19512_7-20051209-233.html?tag=contentMain;contentBody;1n

  • Anonymous

    Been a T-Mobile customer forever, I left for Verizon and the Thunderbolt, great phone, speeds are sick but the web pages don’t load any faster then on T-Mobile’s HSPA+. I own 4 phones from T-Mobile so I came back home after pouting for a little while. I juust dig T-Mobile. I hope the deal doesn’t go thru, they come out on top. I think Verizon is OK but I enjoy being able to change sim cards as I choose. I will stay with T-Mobile to the end and just see what shakes out. COME ON T-MOBILE, I’m going to just hang tuff.

  • http://profiles.google.com/jriv0904 John Rivers

    T-mobile has enough problems with dealing with customer issues as it is. And I believe AT&T make any situation or more situations worse. All the 3G & 4G problems, dropped calls, redunkulous limited data plans @ higher prices, that means no more unlimited data included with text. It’s gonna suck to put it lightly.

  • Dylan

    It is quite possible to switch phones in the CDMA networks on your own, it just takes quite a it of tinkering.

    My family already switched to sprint, and I will do the same. Evo Shift here I come!

    Sprints been good to any Userbase around my area. Like Neighborhood-Yellow. A much better option than Imperial-Red, or Big-Blue-Empire. Nothing will compare to Family-Magenta. :(

  • Iamchingobling

    i switched from tmobile after years and years of loyalty. AT&T blows and is the whole reason i stuck with tmobile for many years. i switched to verizon for the simple face that i was able to get an iphone 4 with an unlimited data plan. take that att

  • Anonymous

    I went and jumped ship to Sprint about 2 weeks ago, as I absolutely refuse to give a penny to AT&T. I know I could have waited until it was actually approved but it’s obvious that AT&T will do whatever it takes to get this approved. I’m actually sad to have left, as I have really loved T-Mobile after being with them for about 10 years. Loved the plans, loved the phones, loved the customer service….there’s been nobody better. When it does go through though AT&T will simply swallow up T-Mobile in name and all….and what people will be left with is AT&T’s phones, AT&T’s “customer service” and AT&T’s dropped calls and crappy coverage. I want nothing to do with it.

  • Juan

    No way, I’m not going to be ATT customer, I love T-Mobile (10 years) if the merge is approved I will switch to sprint.
    ATT is not reliable and customer service is the worst !!!

  • Cherry Berry

    Ughh…..Tmobile made a horrible decision. Don’t you guys see how this has affected your customers?? NO ONE WANTS AT&T!!! They’re so money hungry and their customer service is terrible at best. PLEASE Please reconsider.

  • Traygrr

    At&t just screwed T-Mobile…. everyone is jumping ship for no reason. 1. It’s just a proposal… it hasn’t happened yet 2. T-Mobile is still doing business as normal… new phones and plans and network updates. Deuteche telekom wants to get rid of all national investments not just Tmo. My suggestion is to ride it out worst case you pay an etf. Its better than paying $500 for a phone.

    • AG

      I do some retention work with T-Mobile and you’re completely right. There are so many customers jumping ship right now, even though I advise them that it’s only a proposal and won’t be approved for at least a year. Even after that, a customer’s contract with T-Mobile (rate plans, devices, etc) will still be honored by AT&T. It’s very sad to see so many customers go over the prospect of what could happen a year down the road.

      • Dreamcasting

        If being prepared for the future is “sad” then many will weep. There is paranoia and needless preparation and then there is reasonable and practical preparation – this merger proposal falls into the latter. The government has done practically nothing at all to stop the corpse of Ma-Bell from rising again and consumers know it. To jump ship when the two year agreements are up for renewal and know what we have now is a much better option than playing roulette and possibly paying that ETF later.

  • Brad G.

    All i have to say is that i have been a ATT customer for almost 8 years and their costumer service doesn’t suck. One employee made sure that my data plan fit my phone and that i wasn’t over paying for things I didn’t need. I would personally love for T-mobile and ATT to become one. I do hope that ATT doesn’t try to change everything and that the T-mobile customers don’t get screwed over. I would personally love for ATT to have a better line up of 4G smart phones. Lord knows we need them. I do think that some people are being a little to dramatic. I was an Cingular customer for 4 years before ATT bought them, and almost nothing changed except the branding and logo, and they got more store locations and better costumer service. So i don’t see the big deal, if you don’t like it go to sprint or Verizon and where i live you can even go to Cellular South.

    • Dpro

      ATT did not buy Cingular. Cingular bought ATT get your facts straight. 

    • Quintan

      This guy works for AT&T…..

    • Quintan

      This guy works for AT&T…..

  • too many emails in my inbox

    I recently read someone post that they think Google should purchase T-mobile and I, as a T-mobile customer, like that idea MUCH better. They supposedly are interested in entering the market anway, and the Android phones have definitely gained in popularity since T-mobile first introduced the G1. I think it’s worth it for Google to put the petal to the metal and become cell phone providers. This would maintain competition in the market, give Deutsche Telekom what they want and keep consumers happy.

    Even though Metro Piece-of-s*** doesn’t have good coverage, good phones, or anything worth while, I’d probably end up there if this merger goes through. Sprint’s get such a bad rap, and Verizon can be so expensive that I’d feel like a tool if I joined them. I’d rather keep my pride and pay less, than be raped financially on a monthly basis.

  • Forefx

    Not Verizon, American Takeover Trouble, T-Mobile or Sprint. Try Consumer Cellular. $28. per month – after taxes even. I know… many of you need your data and text plans, but if all you want is a phone service, this works. Had it for a month now and no problems. Sorry, but while I enjoyed T-Mobile, I will not wait until the inevitable and took action. But don’t believe that you need one of the big systems to keep phone service. I’d also check out U.S. Cellular, but it’s not available in the Seattle area.

  • Racer1320

    You don’t need a SIM card, moron, just go with a droid – save contacts to google and you’re home free.

    • http://hooker1uk.blogspot.com/ Paul H

      @c0ee72abc7bb53acd1074675cbabf47a:disqus I think he’s talking about the ease of changing networks with GSM devices over CDMA devices. I could be wrong here though (in my part of the world we only use GSM networks)

    • http://hooker1uk.blogspot.com/ Paul H

      @c0ee72abc7bb53acd1074675cbabf47a:disqus I think he’s talking about the ease of changing networks with GSM devices over CDMA devices. I could be wrong here though (in my part of the world we only use GSM networks)

    • http://hooker1uk.blogspot.com/ Paul H

      @c0ee72abc7bb53acd1074675cbabf47a:disqus I think he’s talking about the ease of changing networks with GSM devices over CDMA devices. I could be wrong here though (in my part of the world we only use GSM networks)

    • http://hooker1uk.blogspot.com/ Paul H

      @c0ee72abc7bb53acd1074675cbabf47a:disqus I think he’s talking about the ease of changing networks with GSM devices over CDMA devices. I could be wrong here though (in my part of the world we only use GSM networks)

    • http://hooker1uk.blogspot.com/ Paul H

      @c0ee72abc7bb53acd1074675cbabf47a:disqus I think he’s talking about the ease of changing networks with GSM devices over CDMA devices. I could be wrong here though (in my part of the world we only use GSM networks)

  • http://twitter.com/SocalFrank1 Frank Alvarez

    I’m experimenting with MetoPCS – Only $40/month for unlimited everything and so far, not a disappointment (of course I had low expectations). But phone and text are decent. Data is a bit like going back to a dial-up AOL connection.

  • guest

    sim cards are irrelevant. BOOST!!!

  • T Mobile

    I LOve ATT !! IF ATT Tomobile merghers fails…   Then Tmobile will file chapter 11 , How do I know, My uncle is Chair men of Tmoblie.

  • GUEST

    SPRINT…UNLIMITED FOREVER!!!!!!!!

  • GUEST

    SPRINT…UNLIMITED FOREVER!!!!!!!!

  • http://www.facebook.com/people/Brian-Jones/646640165 Brian Jones

    For all of you that are not up to date with all the news let me help you out once that AT&T Takes over T-Mobile it will the best thing for both company”s reason being is that since AT&T & T-mobile runs on GSM & every other company runs Digital so lets say that you have T-mobile & your service sux ass & your not close to any WiFi & your buddy has AT&T yet he has 3 Bars well since AT&T & T-Mobile don’t use roaming anymore that’s cause  they refuse to so the next best thing is to buy T-Mobile right now T-Mobile is the #4 they have more people leave them than any other company in the first month of having there service so for those you that say that AT&T sux ass well you might be right there rate plans all sux I have Sprint & that has the best plan then any company can give me & if i don’t have service someplace from Sprint i will have it with VZ because they can roam between towers with no extra cost any more but i know all about the phone company’s just cuz i enjoy helping everyone get to know more about the phone company they are with also a little history for those that never knew this before but before T-Mobile came here who’s towers did they buy in order to work here in the US it was all AT&T’s old towers so just know that all GSM towers belonged to AT&T but even before that AT&T was once Digital but then they switched to having Sim cards which runs on GSM so there is a bit of history for thise that never paid much attention to there phone company’s hope that this helps everyone

  • http://www.facebook.com/people/Brian-Jones/646640165 Brian Jones

    For all of you that are not up to date with all the news let me help you out once that AT&T Takes over T-Mobile it will the best thing for both company”s reason being is that since AT&T & T-mobile runs on GSM & every other company runs Digital so lets say that you have T-mobile & your service sux ass & your not close to any WiFi & your buddy has AT&T yet he has 3 Bars well since AT&T & T-Mobile don’t use roaming anymore that’s cause  they refuse to so the next best thing is to buy T-Mobile right now T-Mobile is the #4 they have more people leave them than any other company in the first month of having there service so for those you that say that AT&T sux ass well you might be right there rate plans all sux I have Sprint & that has the best plan then any company can give me & if i don’t have service someplace from Sprint i will have it with VZ because they can roam between towers with no extra cost any more but i know all about the phone company’s just cuz i enjoy helping everyone get to know more about the phone company they are with also a little history for those that never knew this before but before T-Mobile came here who’s towers did they buy in order to work here in the US it was all AT&T’s old towers so just know that all GSM towers belonged to AT&T but even before that AT&T was once Digital but then they switched to having Sim cards which runs on GSM so there is a bit of history for thise that never paid much attention to there phone company’s hope that this helps everyone

  • Cellmart2011

    There is a nationwide solution that is slowly catching wind …the name is SIMPLE MOBILE…and it has the same coverage as T-mobile and has leased the network towers which is immuned to bankruptcy under there contract agreement…goto http://www.mysimplemobile.com and join the SIM Revolution..flat rate 40 bucks for 3g and 60 for 4g totally unlimited and all taxes included with no contracts…nothing beats it right now !