T-Mobile Has Their Eye On Third Place, Can They Do It?

Seems like today was a mini-goldmine of sorts as the employee event that took place today had quite a bit of focus on T-Mobile and the future.  One of the bigger messages we are told was the emphasis on catching and surpassing Sprint.  Of course, this is quite a lofty goal and,  by all accounts, no small feat.  Sprint is millions of customers ahead of T-Mobile, working on their own 4G network and is busy charging customers more said 4G network. Say what you want about Sprint’s service, customer service or their CEO, taking third place away from is quite a challenge.

However, T-Mobile has a new CEO and presumably a new focus and that is making 2011 the beginning of the fight for third place.  First quarter 2011 will see more marketing from T-Mobile then ever before, as well as a marketing shift that comes down to region.  You won’t see 4G marketing in your area if you don’t have 4G, that kind of thing.

There will be a renewed emphasis on Business 2 Business accounts and small business accounts.  This is one area I’ve wanted to see T-Mobile focus on since this site came to be in April of 2008.  I’ve always said that T-Mobile is not focused enough in this particular area and has submitted to Verizon, Sprint and AT&T dominating this area.  T-Mobile has the pricing and the network speed to compete and competing in this area is a great way to boost the subscriber count.

So what do you think?  If T-Mobile goes all in and makes a serious attempt at keeping pricing under the competition, working the handsets to meet all demands and market themselves as well as they should, can they take down Sprint and earn that coveted third place?  I say yes…a challenge to be sure, but stranger things have happened!

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  • Albarrios

    just buy the busines…

  • Albarrios

    just buy the busines…

  • Anonymous

    Well, as a T-Mobile customer since 1996… I say go for it!

    Here’s what T-Mobile needs to do though to help make it work.

    1) They need more coverage in many places. My MyTouch 4g, in one of NYC’s outer boroughs gets a iffy signal many times. If it’s not on HSPA+, then many of the apps won’t work.

    2) With so many Android phones, they need to update the OS to allow for a proxy url to be entered for specific SSIDs. My MyTouch is a paperweight at work- the network signal is very weak- even outdoors, and the wifi is behind a proxy. It’s the only time I miss my Blackberry.

  • Anonymous

    Well, as a T-Mobile customer since 1996… I say go for it!

    Here’s what T-Mobile needs to do though to help make it work.

    1) They need more coverage in many places. My MyTouch 4g, in one of NYC’s outer boroughs gets a iffy signal many times. If it’s not on HSPA+, then many of the apps won’t work.

    2) With so many Android phones, they need to update the OS to allow for a proxy url to be entered for specific SSIDs. My MyTouch is a paperweight at work- the network signal is very weak- even outdoors, and the wifi is behind a proxy. It’s the only time I miss my Blackberry.

  • Anonymous

    T-Mobile has a very good Network that will only get better. If they jump on this new line of Tegra powered devices and push the advertising the sky is the limit. Tegra powered phones are the talk of the town, these devices will keep attention focused on them. Bring the TEGRA phones and push the button on more power to your HSPA+ NETWORK. Build it and they will come.

  • Anonymous

    T-Mobile has a very good Network that will only get better. If they jump on this new line of Tegra powered devices and push the advertising the sky is the limit. Tegra powered phones are the talk of the town, these devices will keep attention focused on them. Bring the TEGRA phones and push the button on more power to your HSPA+ NETWORK. Build it and they will come.

  • Anonymous

    Can’t wait to see what TMO has in store for 2011!!! As some have already stated, TMO needs to expand its network in addition to the increased marketing and B2B stuff.

  • Anonymous

    Can’t wait to see what TMO has in store for 2011!!! As some have already stated, TMO needs to expand its network in addition to the increased marketing and B2B stuff.

  • Chris

    If they are unable to get the iPhone, they do not stand a chance.
    Droid phones are nice and have great features but iPhones they are
    not.

    Kudo’s to Verizon for stepping up big and adding this terrific device to their lineup.

    • Danny

      I don’t think T-Mobile needs the iPhone to move ahead. I think there are some Android phones that blow the iPhone out of the water…it all depends on the manufacturer. What they need is to focus on getting some of the higher-end smartphones and making coverage improvements. They already have solid pricing on plans, which is the main reason why I’ve been with them for almost ten years.

    • Danny

      I don’t think T-Mobile needs the iPhone to move ahead. I think there are some Android phones that blow the iPhone out of the water…it all depends on the manufacturer. What they need is to focus on getting some of the higher-end smartphones and making coverage improvements. They already have solid pricing on plans, which is the main reason why I’ve been with them for almost ten years.

    • Anonymous

      iPhone? Seriously? LOL To each his own, but I would rather have something like the Bionic, Thunderbolt, Atrix etc etc… You know… A real powerhouse

  • J-Hop2o6

    I don’t have a problem with Tmo coverage in Seattle.. but alot of ppl complain about coverage/dead spots/spotty signals in others places in the US.. Tmo needs to improve their coverage (their main negative), and covert all their 2G towers, to 3G/HSPA towers.. 2nd: PHONES/DEVICES.. more high-end/blockbuster smartphones to attract more potential customers.. also do whatever u can to get the next iPhone.. iPhone has a serious zombie following.. AT&T customers are dying to leave.

    • Danny

      I just moved from Seattle to Portland. I picked out a few nasty dead spots in Seattle, some of which were part of my daily routine which could be frustrating at times. Haven’t had any issues like that in Portland so far, although my reception cuts in and out (usually out) at my boyfriend’s place, only in his room too.

      • J-Hop2o6

        Everywhere I go, im fine.. remember.. Seattle has MANY areas.

      • J-Hop2o6

        Everywhere I go, im fine.. remember.. Seattle has MANY areas.

      • Mr. V

        So ironic they’d leave dead spots in their home city

      • Mr. V

        So ironic they’d leave dead spots in their home city

  • Erivera989

    What can I say, T-Mobile has been doing better lately. Still running a little behind on the total coverage. I remember when T-Mobile had the top of the line phones, and customer service. Marketing is no where near where it should be. I get tired of seeing the competitors everywhere. Event the Epic 4G had a kiosk in malls. What is 4G, let T-Mobile explain with quick downloads and bar graph commercials to show it. As far as IPhone. Well, since the European markets has had it is the beginning, then T-Mobile USA would have been the likely choice. Not saying it’s the best phone, but it would definitely increase sales, and the fact that T-Mobile customer service supports the darn device. I’m all about the risk they took with Google and Android, in the beginning, people thought it would fail with the G1. Now look at it, just blossoming all over the world. If they can come up with the premier phone that is shared across the the mobile community. more accessories would be better and IPhone would sink. Good luck with the future. I am still a loyal customer since 1997.

  • Erivera989

    What can I say, T-Mobile has been doing better lately. Still running a little behind on the total coverage. I remember when T-Mobile had the top of the line phones, and customer service. Marketing is no where near where it should be. I get tired of seeing the competitors everywhere. Event the Epic 4G had a kiosk in malls. What is 4G, let T-Mobile explain with quick downloads and bar graph commercials to show it. As far as IPhone. Well, since the European markets has had it is the beginning, then T-Mobile USA would have been the likely choice. Not saying it’s the best phone, but it would definitely increase sales, and the fact that T-Mobile customer service supports the darn device. I’m all about the risk they took with Google and Android, in the beginning, people thought it would fail with the G1. Now look at it, just blossoming all over the world. If they can come up with the premier phone that is shared across the the mobile community. more accessories would be better and IPhone would sink. Good luck with the future. I am still a loyal customer since 1997.

  • Anonymous

    the pace of the sprint’s 4G network expansion is going to slow down a bit right? since Clearwire just gave A LOT of their employees their pink slips. They’ve all but stopped building sites in this market, they just barely launched here and so I would think that’s one advantage that TMO has on Sprint

  • Anonymous

    the pace of the sprint’s 4G network expansion is going to slow down a bit right? since Clearwire just gave A LOT of their employees their pink slips. They’ve all but stopped building sites in this market, they just barely launched here and so I would think that’s one advantage that TMO has on Sprint

  • Ladronx

    I worked there for a few years, and every year they told us our goal was to pass Sprint.

  • Ladronx

    I worked there for a few years, and every year they told us our goal was to pass Sprint.

  • Jmgtrumpetplayer

    If T-mobile can increase service in rural areas they can. Where i live att and Verizon have 3g and i can only get edge with t mobile. Plus Att and Verizon have full bars where i have none in many towns.

  • Euched

    They definitely need to get better network coverage. At my house I can get solid 3G/4G from the other big providers, but I am lucky to pick up 3G in my living room sitting on my couch….and get like 1 bar or maybe 2 bars of 3G standing outside my house. They also will need to get more high end devices to stand any chance at being #3.

  • Mtnman

    Two main things I believe they need to focus on is coverage and smartphones. Having 4G coverage isn’t as important as being able to at least get a signal. You can have the “Largest” 4G network out there, but if your 3G coverage is spotty, and you can’t even make a call what good is it? Second, they need to do a more aggressive ad campaign on their smartphones. Having the MyTouch4G is one thing, but once they start getting dual-core processor phones that’ll help out as well.

  • Jamie

    I don’t normally complain about TMO’s service, as I have seen it grow from when I first had VS back in 1999. That’s when my mom and I moved and I went from having service in our old house to no service five miles away from the new. Over the years, it has gotten better, and when I went back to TMO in 2003 after leaving AT&T, I finally had service in the new house…upstairs only. Now, 8 years later, most of the house has service except in one room you have TMO, the other, you’re on AT&T. Even the maps show it as being a good coverage area, reception has been shaking. I have great service at my new house compared to my mom’s and I found out why…downloaded the Tmobile Towers App and there’s a tower just down the street from me but the next one closest to my mom is that one, five miles away…

    • Maarnold1775

      Sorry, that TMO towers app isn’t accurate in all places. I konw for a fact where their are TMO towers and they’ve been there awhile and they’re not plotted.

      • RegularJoe

        The T-Mobile Towers app is accurate. It however only shows towers owned and operated by T-Mobile USA. If T-Mobile has an antenna on another company’s tower it will not be shown on the app.

    • Maarnold1775

      Sorry, that TMO towers app isn’t accurate in all places. I konw for a fact where their are TMO towers and they’ve been there awhile and they’re not plotted.

  • phonegeek

    Once they get the network coverage better i think they will be fine. Even though 4G is at large on tmo alot of people cant even get 3g let alone edge at times. get that coverage better and they’ll rise to that number 3 spot. Get the iphone and they may reach number 2 due to our plans being super cheap. If they get reliable coverage WITH the IPHONE and get gov to purchase more handsets ( like verizion) welp they’ll be at number one. All that is what they need BUT coverage is key first .. its like building a house.. you need that concrete base before you can put up a fancy door.

    • hi!

      I agree. Sadly, it’s almost iPhone or bust at this point

  • http://twitter.com/fortknox3 Terrance

    Advertising is key. Get away for the NBA and show your speed and get better phones. LG is a great start. PS. Great Iphone commercials.

  • http://twitter.com/fortknox3 Terrance

    Advertising is key. Get away for the NBA and show your speed and get better phones. LG is a great start. PS. Great Iphone commercials.

    • Anonymous

      NBA is not a great market. NFL / Nascar / Fox News . thats where the money is.

      • http://twitter.com/Syk0Matik420 Beefy McBigDick

        sadly, you are right. Hicks run the world.

        • http://tmonews.com David

          Beefy, I appreciate you wanting to come here and communicate, but stop making fun of just about everyone. Kthxbai.

        • Anonymous

          Replying to David

          We need Mailman back. T-Mobile fan vs. Sprint fan of epic proportions.

    • Anonymous

      NBA is not a great market. NFL / Nascar / Fox News . thats where the money is.

  • Mahogany1

    I agree with everyone’s comments on coverage but my coverage has been good and seems to be getting better. What really draws people in is better phones, which TMo has had the worse selections of phones. I always ask how could TMo let another company do better at what they introduced. They introduced Android and then verizon sold more Android devices. The new CEO should fire someone for that alone. How could every company have touch screen Blackberries and TMo did not? All cell phone commercials sucks and the motorcycle chick irks me. Stop resting on having the best customer service because it is not as good as it used to be, the more than thirty minute holds are not helping. I hope they do it I really do.

    • http://twitter.com/Syk0Matik420 Beefy McBigDick

      i live in central Maine. most people dont even know where that is. and even here I got between 3 and 5 bars. ALWAYS. so if you getting poor coverage in the cities, you need to learn how to operate a phone. that means power cycling at least weekly and u need to learn how to change the network settings. lets not forget: free roaming on other gsm carriers with tmobile so if u arent getting signal, powercycle or check network settings. simple. if a hick in the middle of the sticks can get full bars than all these yuppies from Cali should be getting full bars too. if not, quit being cheap and buy a new phone. simple.

  • Mahogany1

    I agree with everyone’s comments on coverage but my coverage has been good and seems to be getting better. What really draws people in is better phones, which TMo has had the worse selections of phones. I always ask how could TMo let another company do better at what they introduced. They introduced Android and then verizon sold more Android devices. The new CEO should fire someone for that alone. How could every company have touch screen Blackberries and TMo did not? All cell phone commercials sucks and the motorcycle chick irks me. Stop resting on having the best customer service because it is not as good as it used to be, the more than thirty minute holds are not helping. I hope they do it I really do.

  • Mahogany1

    I agree with everyone’s comments on coverage but my coverage has been good and seems to be getting better. What really draws people in is better phones, which TMo has had the worse selections of phones. I always ask how could TMo let another company do better at what they introduced. They introduced Android and then verizon sold more Android devices. The new CEO should fire someone for that alone. How could every company have touch screen Blackberries and TMo did not? All cell phone commercials sucks and the motorcycle chick irks me. Stop resting on having the best customer service because it is not as good as it used to be, the more than thirty minute holds are not helping. I hope they do it I really do.

  • Anonymous

    Yes they can! And the Cliq 2 will lead the way!!! GO TMO!!!

  • Anonymous

    Hey listen Tmo, you have crappy coverage, honest. Especially in places like LA where a huge population do not actually live in the city, but within a 100 sq. miles of suburbs. I have to step outside of my house to make a phone call and Im only 50 miles out (which pisses me off to no end when you don’t roll out wifi calling to the vibrant since I f*%king need it). With that being said, I love you because you are cheap, and I am a cheap ass so I will stay with you, at least until you are no longer the cheaper than ATT beause Im GSM fanboy)
    Now you can forget about jacking B2B and small businesses from other carriers especially verizon and sprint because cell phone cost is a business deduction for businesses so cost is not really an issue but coverage is, last thing business owners want is dropped business calls. so until you have verizon coverage (as in the real world, not the little bs map you put up on your website) you can’t tap into those markets.
    Honestly, everytime I see your 4G commercials and news feeds, it pisses me off, because Im still getting 500kb “3g”‘ down speed around my area, maybe you should focus on getting all your customers true 3G speeds first before you go off and work on 4G.

    yours sincerely
    customer for the last decade

    • Anonymous

      If you NEEDED wi-fi calling, why’d you get a vibrant in the first place?

      • http://twitter.com/Syk0Matik420 Beefy McBigDick

        rrriiiiigggghhhttt??? what a derpaderp. go whine somewhere else.

      • Anonymous

        Because I got the vibrant BEFORE G2 came out and BEFORE even any rumors of wifi calling spreading outside of bb

    • Anonymous

      If you NEEDED wi-fi calling, why’d you get a vibrant in the first place?

    • Androidluvr

      You just said everything I wanted to say. Shitty coverage in parts of San Jose, Bay area and 500kb is what I’m getting on my Nexus one!!! That is pure embarrassing.
      T-Mobile, ARE YOU KIDDING your more educated fans?? I am also a 12 year customer and I cant wait to just leave after my contract expires because I am sick and tired of giving myself and others the excuses.

    • Anonymous

      Funny because im in LA by USC actually and T-mo reception is 100% perfect, full 3g bars at all times

      • http://twitter.com/Syk0Matik420 Beefy McBigDick

        exactly. hes prob from the ghetto. I wouldnt send engineers into the ghetto either to work on towers. prob get jacked or something. plus, ghetto people dont need cell phones.

        • Bert

          Dude you do know that USC is in the ghetto?

      • Anonymous

        and…..you know USC is considered part of downtown, im talking about reception outside of downtown

    • http://twitter.com/Syk0Matik420 Beefy McBigDick

      maybe you should get a new phone.

  • Anonymous

    Hey listen Tmo, you have crappy coverage, honest. Especially in places like LA where a huge population do not actually live in the city, but within a 100 sq. miles of suburbs. I have to step outside of my house to make a phone call and Im only 50 miles out (which pisses me off to no end when you don’t roll out wifi calling to the vibrant since I f*%king need it). With that being said, I love you because you are cheap, and I am a cheap ass so I will stay with you, at least until you are no longer the cheaper than ATT beause Im GSM fanboy)
    Now you can forget about jacking B2B and small businesses from other carriers especially verizon and sprint because cell phone cost is a business deduction for businesses so cost is not really an issue but coverage is, last thing business owners want is dropped business calls. so until you have verizon coverage (as in the real world, not the little bs map you put up on your website) you can’t tap into those markets.
    Honestly, everytime I see your 4G commercials and news feeds, it pisses me off, because Im still getting 500kb “3g”‘ down speed around my area, maybe you should focus on getting all your customers true 3G speeds first before you go off and work on 4G.

    yours sincerely
    customer for the last decade

  • http://www.facebook.com/people/Simon-Yu/100000989859895 Simon Yu

    Handsets appeal to Younger People
    Coverage appeals to Older People (I mean the parents with feature phones mainly)
    Pricing appeals to both.

    Honestly, having 4G in an area wold be a plus if you juts bought a 4G handset to be future proofed and be able to utilize said feature in the future only; then it’s only a positive.
    As long as I can access data when it’s needed and important then that’s great.

    Keep the Android barrage coming.. bring some HTC devices without Espresso please and just normal Sense UI.

    • http://twitter.com/Syk0Matik420 Beefy McBigDick

      i dont care about 4g. or even 3g. i am a modern adult who has wifi everywhere I go like most people. dont see why people need 4g or 3g and why they whine about it like it matters.

  • http://www.facebook.com/people/Simon-Yu/100000989859895 Simon Yu

    Handsets appeal to Younger People
    Coverage appeals to Older People (I mean the parents with feature phones mainly)
    Pricing appeals to both.

    Honestly, having 4G in an area wold be a plus if you juts bought a 4G handset to be future proofed and be able to utilize said feature in the future only; then it’s only a positive.
    As long as I can access data when it’s needed and important then that’s great.

    Keep the Android barrage coming.. bring some HTC devices without Espresso please and just normal Sense UI.

  • detour

    lol they will need approx 35 million new subscribers to take over Sprints position, come on now its unlikely to happen this decade anyway :D

    • http://twitter.com/Syk0Matik420 Beefy McBigDick

      recheck your figures. sprint sucks. unless u live in a city. only 10% of the country lives in cities. do the math. sprint sucks more than even u.s. cellular.

  • detour

    lol they will need approx 35 million new subscribers to take over Sprints position, come on now its unlikely to happen this decade anyway :D

  • hi!

    “You won’t see 4G marketing in your area if you don’t have 4G, that kind of thing.”

    Will we continue to see phone commercials in generally (which are presumably AT LEAST 3G) if we don’t have 3G in our area? haha

    In other words, are you saying TMobile will no longer run any commercials?

  • hi!

    “You won’t see 4G marketing in your area if you don’t have 4G, that kind of thing.”

    Will we continue to see phone commercials in generally (which are presumably AT LEAST 3G) if we don’t have 3G in our area? haha

    In other words, are you saying TMobile will no longer run any commercials?

  • Mark

    people who say T-mobile needs better phones obviously have not shopped around lately. They have roughly 8 Android phones 3 of which are high end devices and 2 are 4g. Soon to be 3 Android tablets high end blackberrys and the HD7 WP7 device. HSPA plus is backwards compatible so their 3g devices will benefit from 4g speeds ( up to 7.2mbps download speeds). The majority of their smart phones are HTC ( 6 current modes) which happens to be the #1 smartphone company. So if you want to complain about coverage that is one thing but shut you mouthes about devices. And the iPhone, can’t you see where the commercials are going? Never once knocked the iPhone, just the 2 carries who have/ will have it. Its coming to mobile, mark my words. IPhone 5 June.

    • Anonymous

      They do have a lot of phones, but their “quality” phones cannot match up against competitor’s “quality” phones. After seeing what AT&T and Verizon are getting soon, that “quality” phone gap will be even bigger. I do think you are right about the Iphone. Tmobile will get it..

      • Anonymous

        Tmobile has really good phones the problem is, you cant buy them at t-mobile. the dell venue pro is only from Dell.com and the nexus S is from bestbuy.
        I have the G2.. and would like a nexus S but cant get once since t-mo does not sell it.
        And how can you say other carriers have better phones coming “soon” they aren’t out yet. How would know know if t-mo doesn’t have something better coming “soon”? Go by what is out right NOW

      • http://twitter.com/Syk0Matik420 Beefy McBigDick

        what up coming phone from verizon do u think is so great? because lets not forget: the phone is only as good as the carrier and hate to say it but theres a reason verizon never wins awards from customers. they blow

    • http://twitter.com/Syk0Matik420 Beefy McBigDick

      t-mobile already has more high end phones than at&t. they have one. iphone. and now its going to verizon. so bye bye at&t. they can now claim the #4 position that they deserve. sprint has one high end phone the evo 4g. and its almost a year old. Verizon has one high end phone: Droid Incredible. and its made by crappy motorola so its really not that high end. Tmobile has g2, mt4g, Bold9780, wp7, the list goes on and on….. i LOVE when people who have the technological IQ of an infant make comments on the internet. HILARIOUS

      • Crack

        Get your facts straight, man. Verizon: Droid 1 & 2, Droid pro, droid incredible (by HTC btw), droid x, LG Ally, ect. Sprint: HTC Evo 4g, Epic 4g, Evo shift, Windows 7 pro (coming soon), ect. That’s just to name a few. T-mobile got the Mytouch4g and G2, Windows 7hd and Dell Venue Pro (sold only by dell and plague with problems). Every carrier got some form of blackberry, and weither you admit it or not, sales numbers don’t lie when it comes to iphone (hell, it helped out AT&T a whole lot with their crappy service and network). If T-mobile is anything like you represent, then I don’t ever see them leaving the #4 spot anytime soon.

      • Crack

        Get your facts straight, man. Verizon: Droid 1 & 2, Droid pro, droid incredible (by HTC btw), droid x, LG Ally, ect. Sprint: HTC Evo 4g, Epic 4g, Evo shift, Windows 7 pro (coming soon), ect. That’s just to name a few. T-mobile got the Mytouch4g and G2, Windows 7hd and Dell Venue Pro (sold only by dell and plague with problems). Every carrier got some form of blackberry, and weither you admit it or not, sales numbers don’t lie when it comes to iphone (hell, it helped out AT&T a whole lot with their crappy service and network). If T-mobile is anything like you represent, then I don’t ever see them leaving the #4 spot anytime soon.

      • Anonymous

        Replying to Beefy McBigDick

        Man… You reeeeally are makin yourself look dumb.

      • Anonymous

        Replying to Beefy McBigDick

        Man… You reeeeally are makin yourself look dumb.

      • Anonymous

        Replying to Beefy McBigDick

        Man… You reeeeally are makin yourself look dumb.

      • Tuckergaye

        she got a point

    • Anonymous

      I agree we do have some bad A phones. For me its just the lack of a specific size phone but there are some pretty good options still. And BTW we have 13 Androids to choose from which is impressive(although they aren’t all impressive). Keep up the positivity.

    • Anonymous

      I agree we do have some bad A phones. For me its just the lack of a specific size phone but there are some pretty good options still. And BTW we have 13 Androids to choose from which is impressive(although they aren’t all impressive). Keep up the positivity.

    • Tuckergaye

      TSTARZaa-let’s hope so

  • Mark

    people who say T-mobile needs better phones obviously have not shopped around lately. They have roughly 8 Android phones 3 of which are high end devices and 2 are 4g. Soon to be 3 Android tablets high end blackberrys and the HD7 WP7 device. HSPA plus is backwards compatible so their 3g devices will benefit from 4g speeds ( up to 7.2mbps download speeds). The majority of their smart phones are HTC ( 6 current modes) which happens to be the #1 smartphone company. So if you want to complain about coverage that is one thing but shut you mouthes about devices. And the iPhone, can’t you see where the commercials are going? Never once knocked the iPhone, just the 2 carries who have/ will have it. Its coming to mobile, mark my words. IPhone 5 June.

  • Indisjoint

    If you get the Iphone They will come lol…

  • Wilma Flintstone

    I think they can if they make the right decisions. I’m not an expert in marketing so I’ll leave that decision stuff to them. As long as some Meego comes my way with all the goodies, I’ll be a happy camper. Waoting for MWC 2011 to see whats in store.

  • Anonymous

    Tmo must be counting on a large part of Sprint’s customer base moving to Verizon to get the Iphone.. That is the only way Tmo will surpass, unless of course Tmo gets the Iphone or some other truly high end phones that are designed for adults.

    • http://twitter.com/Syk0Matik420 Beefy McBigDick

      u think the iphone is designed for adults?LOL> every 12 year old pre pubescent girl in America has an iphone and they bring em to the Jonas Brothers concerts. I am guessing you are either a 12 year old girl or an unstr8 jonas brother fan if u have an iphone. go back to the losers corner. that means the apple forums.

      • Anonymous

        Your cool now.

      • Anonymous

        Your cool now.

  • Tyrone M Jackson

    IF T-Mobile wants to get ahead in the B2B arena, they need to up their game when it comes to supporting their products. Telling people they will update their phones OS “soon” for over 8 months to back fill capabilities the phones should never have been without (such as WiFi calling) is not what my company wants to hear. What we want are phones released with the proper capability from the start, and stripped of all the bloatware.

  • http://twitter.com/Syk0Matik420 Beefy McBigDick

    sorry but I thought they were already #3 or even #2. what are we going by? # of subcribers or network quality? because if its based solely on # of subscribers, then yeah no wonder verizon and at&t are up there. But if you’re more concerned with quality rather than quantity, i think tmobile is already #1 or maybe #2 in some areas. But sprint is the worst of the worst, they have nothing superior. their network sucks except in metropolitan areas. Never once won jD power for customer service. Retail stores are just terrible excuses for homeless hangouts. there is really nothing good about sprint. so in my mind, tmobile already crushed these clowns.

    • Crack

      What pipe are you smoking? Take a couple more puffs and pass it along. T-mobile got the worst coverage, and get hand me downs compare to the Droids, Evo’s, hell, even the iphone. HSPA+ is fast, but don’t mean S*** when the coverage sucks. Quality? I’ll give them that they’re MARGINALLY better than AT&T, but T-mobile is number 4 for a reason. Crappy selection of phones, Crappy coverage…. but hey, you get what you pay for. I’ll take Sprint over this pos of a phone network any day.

      • http://twitter.com/iamROCKBoy B. Rockaz NYC!

        I think, i believe i just shed a tear, beautifully said. High five?

  • http://twitter.com/Syk0Matik420 Beefy McBigDick

    sorry but I thought they were already #3 or even #2. what are we going by? # of subcribers or network quality? because if its based solely on # of subscribers, then yeah no wonder verizon and at&t are up there. But if you’re more concerned with quality rather than quantity, i think tmobile is already #1 or maybe #2 in some areas. But sprint is the worst of the worst, they have nothing superior. their network sucks except in metropolitan areas. Never once won jD power for customer service. Retail stores are just terrible excuses for homeless hangouts. there is really nothing good about sprint. so in my mind, tmobile already crushed these clowns.

  • Spidey_geek

    well Crack,you could just run over to a Sprint or Verizon forum and kiss up there because Tmo does not have the worst coverage. Take 100 CC calls a day and listen to how the customer base feels before you spout your hate. Why do you even post?

    • Crack

      I could do that, or just pay attention to T-mobile churn rate. If you’re going by customer satisfaction, then explain to me the high churn rate. T-mobile has their high points, but they really gonna need to bring their A++ game before they even think about trying to past Sprint.

  • MIKEEEEE

    just keep on upgrading services and sprouting towers.

    customers will follow.

    the under 25 are the future as they will never have wired phones.

    only rub is keeping whining, sniveling youngsters placated until they mature enough to realize what good is.

  • MIKEEEEE

    just keep on upgrading services and sprouting towers.

    customers will follow.

    the under 25 are the future as they will never have wired phones.

    only rub is keeping whining, sniveling youngsters placated until they mature enough to realize what good is.

  • Cccheel

    T-Mobile will always remain in 4th place. Why? Because they refuse to build out their infrastructure past metropolis cities. I couldn’t care less about 4G in San Fran when practically my entire state (MS) doesn’t even have 3G. How long have Sprint, AT$+&T, and Verizon had 3G? Yea, thought so. The ONLY reason I stay with T-Mo is because of price.

    • Anonymous

      They’re working to build out more sites. They realize it’s a problem. It is one of the CEO’s focus areas.

  • Snoopy07

    Bring the iphone to tmobile and you will have 3rd place in weeks

  • MsJackson84

    Let’s set the record straight here. T-mobile has the potential to be the greatest carrier in the U.S. being held back by not realizing their potential. Every site wants to bag on every carrier, but every carrier has their strengths and weaknesses. Unfortunately for T-mobile, their weaknesses is what keeping them from really pushing beyond the 4th place they currently find themselves in. Now with this new CEO, it’ll be interesting to see if he can do for T-Mobile what Dan Heiss is doing for Sprint. Competition is always good, but carriers really need to emphasize what makes them the best. For Verizon: It’s the network (or so they say). For AT&T: It’s the fastest 3G speeds (good luck with that one with the data caps debacle. In all honesty, they’re only recognize for having the iphone). For Sprint: Value and first to 4G (Value I can kinda agree with, but first to 4G doesn’t make it the best. You’re just the testing bed of what not to do). That leaves me with T-mobile. Customer Service awards (year after year I might add) and HSPA+, but what can they really advertise as BETTER than the others? This is what T-mobile needs to work on and capitalize on it (or risk falling away into obscurity).

  • Raver

    How can TMUS get business customers if it never works in buildings?
    I thing 25%a year of in-home coverage improvement is not enough.