T-Mobile CEO Philip Humm Talks To CNET, Discusses New Strategy

It was just last week that T-Mobile laid out its future plan for turning the company around and taking over the world.  At the head of this wireless world domination plan is Philip Humm, T-Mobile USA’s new CEO who has only been on the job for a little over six months.  A significant plan was laid out that could require T-Mobile selling off “non-strategic” assets along with turning the financials around over the next three years and remaining a price competitor.  CNET presses for further answers.

Courtesy of CNET:

Q: People involved in the standards process say they were surprised when T-Mobile began marketing its HSPA+ network as 4G. What do you say to people who claim that now that T-Mobile and AT&T are calling HSPA+ 4G that it has become a meaningless marketing term?

Humm: I think it is still a meaningful term. The technology definition for 4G has been evolving. And HSPA+ has comparable performance to other technologies that are being called 4G, such as LTE and WiMax. We have worked with the standardization bodies and have submitted HSPA+ to be considered one of the IMT Advanced technologies.

We have clarified that on the technology side that HSPA+ is equivalent in performance to LTE and WiMax. And from a consumer standpoint, it’s about a faster and richer experience. And we are delivering that on our 4G network in more places than other carriers. So from a consumer point of view, HSPA+ is a 4G technology.

As part of T-Mobile USA’s new strategy you want to make phones and services more affordable. How can you get the costs of phones down below $100?
Humm: The smartphone market is still a young market. The majority of vendors have been pushing iconic devices. But the average consumer doesn’t necessarily need an iconic device. What they want is the ability to surf the Web or access social media sites. They want navigation and location services. But what we offer them now are a lot of products that are over-engineered and too expensive for what the average consumer needs. We’re looking to offer consumers smartphones that aren’t over-engineered and are therefore less expensive.

Does this mean that the basic feature phone is going the way of the dinosaur? Is there even a market anymore for the most basic phones or will all U.S. consumers eventually be buying smartphones?
Humm: I think there is still a need for a pure voice and texting device. But there is also a need for more affordable smartphones. What customers need is a choice. We also need to link these more affordable devices with entry level data plans. So that’s why we are offering a $10 data plan. The consumers who would benefit from a more affordable smartphone are also likely not to need a $30 unlimited data plan. There is over-engineering on the service plan too. We need to help customers find the right product and right service for them. It’s really about segmenting the market and finding the most appropriate product and service for each subscriber.

T-Mobile is already the price leader with respect to the other nationwide U.S. wireless operators, but as you lower prices even further, do you see T-Mobile initiating a price war to compete?
Humm: No, I don’t think there will be a price war as a result of what we do. The market players understand that data has a cost. But there is a need to package data and find the appropriate price for different usage levels.

So what T-Mobile is suggesting is a usage-based model for data pricing?
Humm: Yes.

But you do realize that AT&T has tried to do this with its smartphone pricing and there has been a bit of a backlash. Their wireless subscribers have been upset that the unlimited data service is no longer available.
Humm: We are not talking about getting rid of unlimited plans. We are happy if consumers want to buy everything unlimited. And it’s even better if they want the greatest devices and they use those things. But our experience is that the wireless industry tends to oversell customers. And at the end of the day, the customer comes back to us and wants to know why they have to pay another $30 a month on their phone bill for something they don’t use that much. Often it’s $30 more a month than they can afford. And the phone is too complicated for their needs. So for us, it’s really a question of learning to get the right device and the right rate plan to the consumer that makes a difference.

After covering the news of the new Verizon iPhone a couple of weeks ago, it’s clear that U.S. wireless consumers are still excited about the iPhone. When do you think T-Mobile will get it?
Humm: The iphone is a great device. But I can’t really speculate about that. It’s more of a question for Apple.

T-Mobile criticizes the Verizon iPhone in a new advertisement that will come out soon for being on the slower 3G network. If T-Mobile had the opportunity to sell the iPhone, would you require that it operate on the HSPA+ network?
Humm: It’s a pity to have an iconic device like the iPhone on a 3G network. It’s the flipside of what I talked about earlier regarding the affordable smartphone. Why sell an iconic device on a slow network? You can’t use many of the features that make that the devices has at its full extent if you’re limited to 3G only.

T-Mobile has strong coverage and presence in urban areas. But once you get out of the large cities, coverage of any kind is spotty at best. What is T-Mobile doing to improve its coverage?
Humm: We have a nationwide network, and we are very strong in urban areas. We don’t cover fully the more areas. But our customers can roam onto other networks, such as AT&T whenever they are traveling. So from that point of view there is no risk to a T-Mobile customer who needs to roam when they’re outside of our network.

But there are wireless consumers who don’t live in T-Mobile areas who would like T-Mobile service. Are you doing anything to improve coverage to address these potential customers?
Humm: Yes, we presented a plan at our analyst conference last week that shows us increasing our footprint. Over the next three years T-Mobile plans to increase our owned coverage of 3G and 4G from 215 million people e to 290 million. This will allow us to reduce our roaming expense and provide a great experience to customers across the country. We are also strengthening our in-home coverage with Wi-Fi. This will also help us reduce the load on the network.

T-Mobile has introduced several Wi-Fi services that were designed to offload some network traffic and improve in-home coverage. But the company has canceled some of those services. What’s different now?
Humm: T-Mobile has been a leader in Wi-Fi for a long time. We launched Wi-Fi enabled handsets more than five years that had UMA technology that allowed calls to be handed off from the cellular network to Wi-Fi networks. We’ve invested a lot of money in this. But we might have been a little early to the market when we introduced some of these services. But now I think the time is right for it. We are evolving the service from UMA to a lighter client on handsets, which can be used a lot easier. And we’ve already got available on some Android phones. So this is evolving to be something that is seamlessly usable.

Read more: http://news.cnet.com/8301-30686_3-20029413-266.html#ixzz1C3f4m2oX

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  • Guest

    if i get a motorola atrix can i use it on tmo? and if i get the moto atrix can i use that battery on another phone? arent they the same..??

    sorry for being off topic up there
    and this is nice and all but i want hime to show and talk more about the sidekick

    • AminK

      I think it’s AT&T phone so yes as long as you have it unlocked you’ll be able to use it with T-Mobile. I don’t know about the battery, if the phone is made my motorola it MIGHT work since even motorola uses different batteries for different phones.

  • Anonymous

    “But what we offer them now are a lot of products that are over-engineered and too expensive for what the average consumer needs. We’re looking to offer consumers smartphones that aren’t over-engineered and are therefore less expensive.”

    I want a big phone with all the engineering possible. Sounds like I won’t get this as long as I’m with TMOBILE.

    • joeek

      your missing the point. they will still have the over engineered phones, mt4g, g2, vibrant 4g lg optimus 2x soon. what he wants is an in between. optimus T, tmobile comet. lets face it majority consumers are not power users.

      • Anonymous

        Something like the Moto Defy & Cliq2. They just need to get some other strong mid-range phones from other carriers. I think the Comet and Optimus T might be too weak, but the $200 awesome phones would be too much.

        It sounds like they are looking at tweaking the low end data plan & maybe introducing a midrange data plan.

        • Anonymous

          I agree that phones like the Defy & Cliq 2 are the meat and potatoes of T-Mobiles smartphone sales. Also i’m cool with them offering 7 of these type as long as they continue to bring the next generation stuff as well for those that want it.

      • Anonymous

        MT4G and G2? You are kidding right? Those are still not enough for people like me and many others… We want the choice to be able to get something like Bionic, or Atrix, or the 5 or 6 other super high end devices coming to ATT and VZW…
        On questions 2 he wants to shove cheap androids downmy throat, and then on question 3 he says that customers need choice…

        You are right Mr Hummmmmmmm

        We DO need the choice of a super monster Android phone with something more than a 4″ screen…

        But hey, Losing people who can actually afford phones is better than keeping them… Much better to keep the “value” people who buy only 1 phone every 2 years huh?

        • Smooth3d

          As of now 01/25/11 the G2 and MT4G are the current super phones out now. The MT4G is as strong or stronger then any phone out now. The phones from ces are not out yet, so you cant count them as of now. The Lg 2x will be here soon, it has T-mobiles AWS 3g and 4g bands, its coming trust me.

        • Anonymous

          Sure is… In all its 4″ glory… Why cant TMO have ONE single 4.3″ super monster Android phone???

        • Anonymous

          Sure is… In all its 4″ glory… Why cant TMO have ONE single 4.3″ super monster Android phone???

        • Anonymous

          Replying to Smooth3d

          I completely agree that TMO has one of todays best Super Phones right now. Out of the 7 monster CES phones how many of those or ones like those will come to TMO by June? VZW is getting 4 and ATT is getting 3 and we will probly get 1 and if we’re very lucky we will get 2 and that is the perception that HUMM is giving off.

          MWC HURRY UP and end this damn debate!!

        • Anonymous

          Replying to Smooth3d

          I completely agree that TMO has one of todays best Super Phones right now. Out of the 7 monster CES phones how many of those or ones like those will come to TMO by June? VZW is getting 4 and ATT is getting 3 and we will probly get 1 and if we’re very lucky we will get 2 and that is the perception that HUMM is giving off.

          MWC HURRY UP and end this damn debate!!

        • Anonymous

          Replying to Smooth3d

          I completely agree that TMO has one of todays best Super Phones right now. Out of the 7 monster CES phones how many of those or ones like those will come to TMO by June? VZW is getting 4 and ATT is getting 3 and we will probly get 1 and if we’re very lucky we will get 2 and that is the perception that HUMM is giving off.

          MWC HURRY UP and end this damn debate!!

        • Anonymous

          Replying to Smooth3d

          I completely agree that TMO has one of todays best Super Phones right now. Out of the 7 monster CES phones how many of those or ones like those will come to TMO by June? VZW is getting 4 and ATT is getting 3 and we will probly get 1 and if we’re very lucky we will get 2 and that is the perception that HUMM is giving off.

          MWC HURRY UP and end this damn debate!!

        • The Hammer

          I agree with you…..Just want to add one comment…..The Bionic and Atrix will most likely have a billion dollar ad campaign just like the iphone…..its amazing what advertising does but with increase in advertisement comes an increase in plan prices………So VZN can keep there Driod ads and ill keep my super phones(Nexus 1, G2, Mytouch 4g) with cheap prices

        • Anonymous

          Replying to The Hammer

          You got a point there Buuuuudy.

        • Anonymous

          Replying to The Hammer

          You got a point there Buuuuudy.

        • Smooth3d

          As of now 01/25/11 the G2 and MT4G are the current super phones out now. The MT4G is as strong or stronger then any phone out now. The phones from ces are not out yet, so you cant count them as of now. The Lg 2x will be here soon, it has T-mobiles AWS 3g and 4g bands, its coming trust me.

      • Anonymous

        Replying to joeek

        “We’re looking to offer consumers smartphones that aren’t over-engineered and are therefore less expensive.”

        Is that not Black and White saying that they want to be the Walmart of smartphones?? You cant get a 55″ .33″ 3D LED TV at walmart and that’s the kind of “over engineering” I want in a cellphone. That said I know I can get a 55″ LCD TV at Walmart which is still damn good but I would like to atleast be able to look at the higher end set and make my own decision as to if I want to have an “over engineered” TV.

        I’m not “missing the point” when he no where indicates that he still wants to have next generation “over engineered” phones.

        However, we will see at MWC if they do plan on being competative in the higher higher end of devices as well as the middle to low-high end stuff. LG Optimus 2x would definently keep us in the league but I’m personally still questioning if it will be coming to us. Maybe I forgot about some 2x leak that says we’re getting it but where’s some new info as of late?

    • AminK

      I agree with joeek here that we have a lot of phones with all the engineering possible. You just have to know what features they come with otherwise you’ll be stuck thinking that T-Mobile doesn’t offer anything major.

    • http://twitter.com/Syk0Matik420 Beefy McBigDick

      nope. go to verizon with yo dumb a$$

      • http://tmonews.com David

        Beefy, honestly…enough with the insults. Get it?

        • Jonathan

          More importantly, why is someone allowed to have a name like that (Beefy McBigDick) real classy TmoNews. :-/

        • http://tmonews.com David

          You are absolutely right, he is being moderated and upon a name change, I’ll decide if his comments get through.

        • http://tmonews.com David

          You are absolutely right, he is being moderated and upon a name change, I’ll decide if his comments get through.

        • http://tmonews.com David

          You are absolutely right, he is being moderated and upon a name change, I’ll decide if his comments get through.

        • http://tmonews.com David

          Working on that one as well…I’m adding all new words to the filter, I’m
          going to clean up these comments!

        • http://tmonews.com David

          Working on that one as well…I’m adding all new words to the filter, I’m
          going to clean up these comments!

        • Jonathan

          More importantly, why is someone allowed to have a name like that (Beefy McBigDick) real classy TmoNews. :-/

        • Anonymous

          Appreciated

        • Anonymous

          Appreciated

        • Anonymous

          Appreciated

        • Anonymous

          Appreciated

    • Anonymous

      @PimpStrong – Yes you will. I believe what Humm was trying to get to is that T-Mobile has to be flexible enough to offer products that will cater to those who don’t necessarily “care” about the BIG stuff when they will only use a fraction of it. Currently what they have in plans and devices are not diverse enough for those in-between what they have. So a little more flexibility will do without “over doing” it. I think…IMHO

    • Anonymous

      @PimpStrong – Yes you will. I believe what Humm was trying to get to is that T-Mobile has to be flexible enough to offer products that will cater to those who don’t necessarily “care” about the BIG stuff when they will only use a fraction of it. Currently what they have in plans and devices are not diverse enough for those in-between what they have. So a little more flexibility will do without “over doing” it. I think…IMHO

  • Anonymous

    “T-Mobile criticizes the Verizon iPhone in a new advertisement that will come out soon for being on the slower 3G network.”

    Looks like CNET feels the same way about the Ad…

  • Anonymous

    “T-Mobile criticizes the Verizon iPhone in a new advertisement that will come out soon for being on the slower 3G network.”

    Looks like CNET feels the same way about the Ad…

  • Whatever

    yea no shoot ur off topic even with yourself, going from atrix to sidekick.

  • Anonymous

    “But our customers can roam onto other networks, such as AT&T whenever they are traveling.”

    Is it just me, or does this seem to not really work? I go into rural areas somewhat frequently and my reception is basically gone. However, my brothers that have AT&T have great reception. Are there only certain AT&T towers that are turned on in areas to allow T-mobile customers to roam to?

    • http://twitter.com/jhaygood86 Justin Haygood

      It’s only towers in markets that T-Mobile doesn’t operate in. If T-Mobile technically operates in that market, you can’t roam onto AT&T.

      • The Hammer

        I know that but im talking where no tmobile towers exist.

    • http://twitter.com/jhaygood86 Justin Haygood

      It’s only towers in markets that T-Mobile doesn’t operate in. If T-Mobile technically operates in that market, you can’t roam onto AT&T.

    • The Hammer

      I travel alot and roam on att and i think some times att shuts off network access for non att phones. I go back to WV for Military duty for the guard…………one time i go i get great coverage and data access…..Next time i get talk and text with data in and out…………..then next time great…..next time no service what so ever…………….but other times i travel for work i have no trouble

    • beastly

      Essentially, yes.

    • beastly

      Essentially, yes.

  • TMOFOSHO

    Way to side step the coverage question…we have roaming…..well be increasing 3g and 4g “T-Mobile plans to increase our **owned** coverage of 3G and 4G’ (roaming over build)….really?

    • http://twitter.com/deutscher83 Stephan Brubaker

      He answered the question the second time. Owned coverage means where they cover and own the spectrum. So there won’t be roaming in those areas. What he did not answer was what T-mobile was going to do to enhance existing coverage.

    • http://twitter.com/deutscher83 Stephan Brubaker

      He answered the question the second time. Owned coverage means where they cover and own the spectrum. So there won’t be roaming in those areas. What he did not answer was what T-mobile was going to do to enhance existing coverage.

  • Cccheel

    LOL. Almost all of his answers were answers without really answering anything.

    Great job, T-Mobile. I have soooooo much confidence in your future…lol…

  • http://twitter.com/iGNetworks IGNetworks

    He must not be up to date yet that T-Mobile hasn’t had roaming agreements with AT&T in a few years.

    • IfItsNotTmoIts2Slo

      Wrong T-Mobile has roaming with AT&T in many rural areas still, just no agreements where T-Mobile already has coverage.

      • http://twitter.com/iGNetworks IGNetworks

        Roaming agreements ended in around 2008 this was when they were due to expire & they were supposed to discuss a new agreement. No agreement was ever announced. They may have agreements with companies AT&T now owns tho. But I know most ppl who used to be able to roam on AT&T no longer have the option to do so.

        • http://twitter.com/iGNetworks IGNetworks

          This happened at the time when Starbucks threw T-Mobile out for their hotspot service & took AT&T in. I think T-Mobile was a bit angry then.

        • beastly

          Some roaming agreements ended, and some still remain. There are places where people used to be able to roam where they can’t, but there are still plenty of places where T-Mobile customers roam on AT&T towers (and vice versa!)

        • beastly

          Some roaming agreements ended, and some still remain. There are places where people used to be able to roam where they can’t, but there are still plenty of places where T-Mobile customers roam on AT&T towers (and vice versa!)

        • http://twitter.com/iGNetworks IGNetworks

          Yes but the # of agreements are very few. Even according to the Wiki most of the roaming agreements dropped. Their agreements with AT&T that they still have are from before AT&T bought these carriers. I get way too many compliants that they do not get service at all & I know these agreements are probably in existance in states such as New Hampshire. They really need to improve on their coverage & roll out a coverage initiative like Rule The Air.

    • IfItsNotTmoIts2Slo

      Wrong T-Mobile has roaming with AT&T in many rural areas still, just no agreements where T-Mobile already has coverage.

  • Cupcake

    I for one liked his comments in this article. Even though I am a smartphone user, I don’t have to have a smartphone (or a tablet) that does EVERYTHING!! I have a laptop, and desktop at home. If I’m driving, I can’t utilize those functions anyway and if I’m at work, I’m at work. So I’m fine with either a simple phone or a smartphone that lets me navigate, and a great camera (front face is not THAT crucial). But my main purpose for having a phone is not for all that but for being able to reach out to loved ones and them vice versa to me. There are a lot of consumers, older and younger (where the parents are providing the phones & paying the bills), that just want a basic phone without all the bells and whistles and these cell companies have gotten away from that. Cater to those too…there’s PLENTY of money in that market that gets overlooked. Keep it affordable. I don’t care what people say, the MAIN reason for changing cell companies outside of coverage issues is MONEY!! I am not gonna switch because I want a larger screen to have to pay more monthly just to say ‘my phone is bigger than yours’!!! And we all know Tmobile has the cheapest rates going! Thanks Philip Humm!

    • http://www.facebook.com/profile.php?id=684265587 Invadr Phlegm

      Reading over this thread, I think it’s really sad and funny how people over react to the simplest of things. T-Mobile states they want to expand market share by creating a market for customers who are being completely overlooked by most of the wireless industry in America – over reacting readers’ take on that, as confirmation that T-Mobile is getting out of the high-end game. Never mind that last week at their conference they confirmed they’d be upgrading HSPA+ to 42mbps and beyond over the next three years; never mind that at the same conference confirmed they’d be launching over 25 4G capable Android devices throughout the rest of the calender year; never mind that at the same conference they made it clear the LG G-Slate, the Sidekick 4G and a 4G version of Samsung’s Galaxy S Vibrant super phone would all be showing up soon; never mind that at the same conference, they confirmed they are going to increase their efforts to pick up B2B and SMB accounts (you know, people who can actually afford expensive devices), and grow market share in that sector as well; never mind the fact that they confirmed they will be phasing out 2G service altogether over the next three years and focusing only on data services (including for voice); never mind the fact they confirmed that WiFi will be coming to almost all their new devices going forward – forget absolutely EVERYTHING T-mobile told their investors last week, they just told CNET they want to pick up some extra market share by providing service to people who either do not want, or cannot afford the most expensive devices on the market, and that is automatic confirmation that T-Mobile is getting out of the high end market altogether.

      Sad.

      Methinks some people drink far too much coffee in the morning . . . or simply love over analyzing everything until the point where they wind up creating far more drama than sane, rational people can deal with this early in the week.

      So let’s get down to business 101. Excluding any customer for any unreasonable reason is stupid. T-Mobile is trying to turn their business around, and so I highly doubt that excluding customers any customer is going to be part of their business going forward. If anything, judging by what was said at their investor conference last week, the exact opposite is in the future for the company, who looks to be attempting to cater to all levels of market, not just the 10% to 20% who represent the gadget guru who has to have the latest, greatest device, yesterday. There is nothing wrong with catering to regular people who have regular needs. Hell Nokia does just that, and is the world’s largest provider of mobile devices by a HUGE margin over their nearest competitor. The fact of the matter is, because all the other companies are ignoring the average Joe mobile user, or trying to force that user to update to hardware and services they don’t want, don’t need, or simply cannot afford, has probably created a large market share void, that T-mobile is now willing to fill. So kudos to T-mobile for realizing the obvious – a wireless provider should be able to provide service to all customers, low end, high end and business.

      Between their decision to commit to customers at every tier and not just the top tier exclusively, their commitment to improve their existing network, their decision to finally build out their network to 290 million pops, their decision to aggressively take on 4G (and just as importantly, global roaming on 4G), their aggressive marketing, plus their commitment to remain price competitive on services, I’m actually feeling bullish about T-mobile’s prospects for the first time since around . . . I don’t know 2002, 2004, somewhere in that time frame. Now if only they would introduce a 4G data plan that is truly unlimited (like Sprint’s), they’d almost be the perfect US wireless carrier by the time they complete the overhaul of the company.

      • http://cosmicbreeze.tumblr.com/ DtheArtist

        PREACH! *Bows* Oh great one… lol. But, seriously though. T-Mobile customers kill me! Do we have any faith in our carrier? I mean come on… T-Mobile is just tryna satisfy all the consumer basis. Watch if T-Mobile starts pumping out unnecessary super souped smartphones. For one, think about the battery life with all those features (everything has it’s sacrifice). What’s the point of having something you can barely use? That’s why I got rid of my Vibrant for a G2 (with a smaller Hz processor & more optimized system for better battery life). Then, guess how much of their consumer base they will basically be giving a slap in the face… come on na. People honestly want too much from their phones, but it’s ok if they want more. Just don’t get mad if T-Mobile tryna to start existent & still be around to pump out what you’re looking for. There will be super high-end smartphones, just don’t expect them to churn out like regular devices or low-mid end devices.

      • http://cosmicbreeze.tumblr.com/ DtheArtist

        I mean we have WiFi calling (for in home service for next extra cost even though it uses your minutes, it’s still free & reliable coverage), beef up voice plans, the cheapest & most efficient messaging, a great network for the area’s it’s actually in, exceptional customer service. Is all people look at is the not so perfect?

      • http://cosmicbreeze.tumblr.com/ DtheArtist

        I mean we have WiFi calling (for in home service for next extra cost even though it uses your minutes, it’s still free & reliable coverage), beef up voice plans, the cheapest & most efficient messaging, a great network for the area’s it’s actually in, exceptional customer service. Is all people look at is the not so perfect?

      • http://cosmicbreeze.tumblr.com/ DtheArtist

        I mean we have WiFi calling (for in home service for next extra cost even though it uses your minutes, it’s still free & reliable coverage), beef up voice plans, the cheapest & most efficient messaging, a great network for the area’s it’s actually in, exceptional customer service. Is all people look at is the not so perfect?

    • http://www.facebook.com/profile.php?id=684265587 Invadr Phlegm

      Reading over this thread, I think it’s really sad and funny how people over react to the simplest of things. T-Mobile states they want to expand market share by creating a market for customers who are being completely overlooked by most of the wireless industry in America – over reacting readers’ take on that, as confirmation that T-Mobile is getting out of the high-end game. Never mind that last week at their conference they confirmed they’d be upgrading HSPA+ to 42mbps and beyond over the next three years; never mind that at the same conference confirmed they’d be launching over 25 4G capable Android devices throughout the rest of the calender year; never mind that at the same conference they made it clear the LG G-Slate, the Sidekick 4G and a 4G version of Samsung’s Galaxy S Vibrant super phone would all be showing up soon; never mind that at the same conference, they confirmed they are going to increase their efforts to pick up B2B and SMB accounts (you know, people who can actually afford expensive devices), and grow market share in that sector as well; never mind the fact that they confirmed they will be phasing out 2G service altogether over the next three years and focusing only on data services (including for voice); never mind the fact they confirmed that WiFi will be coming to almost all their new devices going forward – forget absolutely EVERYTHING T-mobile told their investors last week, they just told CNET they want to pick up some extra market share by providing service to people who either do not want, or cannot afford the most expensive devices on the market, and that is automatic confirmation that T-Mobile is getting out of the high end market altogether.

      Sad.

      Methinks some people drink far too much coffee in the morning . . . or simply love over analyzing everything until the point where they wind up creating far more drama than sane, rational people can deal with this early in the week.

      So let’s get down to business 101. Excluding any customer for any unreasonable reason is stupid. T-Mobile is trying to turn their business around, and so I highly doubt that excluding customers any customer is going to be part of their business going forward. If anything, judging by what was said at their investor conference last week, the exact opposite is in the future for the company, who looks to be attempting to cater to all levels of market, not just the 10% to 20% who represent the gadget guru who has to have the latest, greatest device, yesterday. There is nothing wrong with catering to regular people who have regular needs. Hell Nokia does just that, and is the world’s largest provider of mobile devices by a HUGE margin over their nearest competitor. The fact of the matter is, because all the other companies are ignoring the average Joe mobile user, or trying to force that user to update to hardware and services they don’t want, don’t need, or simply cannot afford, has probably created a large market share void, that T-mobile is now willing to fill. So kudos to T-mobile for realizing the obvious – a wireless provider should be able to provide service to all customers, low end, high end and business.

      Between their decision to commit to customers at every tier and not just the top tier exclusively, their commitment to improve their existing network, their decision to finally build out their network to 290 million pops, their decision to aggressively take on 4G (and just as importantly, global roaming on 4G), their aggressive marketing, plus their commitment to remain price competitive on services, I’m actually feeling bullish about T-mobile’s prospects for the first time since around . . . I don’t know 2002, 2004, somewhere in that time frame. Now if only they would introduce a 4G data plan that is truly unlimited (like Sprint’s), they’d almost be the perfect US wireless carrier by the time they complete the overhaul of the company.

    • http://cosmicbreeze.tumblr.com/ DtheArtist

      Exactly! Because Technology Verizon is doing it’s thing in my area. But, do you think I’m about to pay $20-$30 more for not even a comparable plan with them? Nope… It’s hard enough paying for the features on T-Mobile & their the cheapest out of the national bunch.

    • http://cosmicbreeze.tumblr.com/ DtheArtist

      Exactly! Because Technology Verizon is doing it’s thing in my area. But, do you think I’m about to pay $20-$30 more for not even a comparable plan with them? Nope… It’s hard enough paying for the features on T-Mobile & their the cheapest out of the national bunch.

  • Cupcake

    I for one liked his comments in this article. Even though I am a smartphone user, I don’t have to have a smartphone (or a tablet) that does EVERYTHING!! I have a laptop, and desktop at home. If I’m driving, I can’t utilize those functions anyway and if I’m at work, I’m at work. So I’m fine with either a simple phone or a smartphone that lets me navigate, and a great camera (front face is not THAT crucial). But my main purpose for having a phone is not for all that but for being able to reach out to loved ones and them vice versa to me. There are a lot of consumers, older and younger (where the parents are providing the phones & paying the bills), that just want a basic phone without all the bells and whistles and these cell companies have gotten away from that. Cater to those too…there’s PLENTY of money in that market that gets overlooked. Keep it affordable. I don’t care what people say, the MAIN reason for changing cell companies outside of coverage issues is MONEY!! I am not gonna switch because I want a larger screen to have to pay more monthly just to say ‘my phone is bigger than yours’!!! And we all know Tmobile has the cheapest rates going! Thanks Philip Humm!

  • theanalyst

    While I like the idea of offering lower-priced smartphones, I hope this doesn’t equate to TMobile no longer offering high end smartphones. There are TMobile customers who want and are willing to pay for high end phones. I think what draws people away from smartphones is not the initial cost for the phone, but the cost for services. TMobile is making a good move with offering two data plans ($10 and $30), but they need to continue to offer a wide range of phones.

  • theanalyst

    While I like the idea of offering lower-priced smartphones, I hope this doesn’t equate to TMobile no longer offering high end smartphones. There are TMobile customers who want and are willing to pay for high end phones. I think what draws people away from smartphones is not the initial cost for the phone, but the cost for services. TMobile is making a good move with offering two data plans ($10 and $30), but they need to continue to offer a wide range of phones.

  • theanalyst

    While I like the idea of offering lower-priced smartphones, I hope this doesn’t equate to TMobile no longer offering high end smartphones. There are TMobile customers who want and are willing to pay for high end phones. I think what draws people away from smartphones is not the initial cost for the phone, but the cost for services. TMobile is making a good move with offering two data plans ($10 and $30), but they need to continue to offer a wide range of phones.

  • Anonymous

    Sweep these streets like a Detroit Police Chief!

  • Anonymous

    Sweep these streets like a Detroit Police Chief!

  • Anonymous

    Sweep these streets like a Detroit Police Chief!

  • Anonymous

    Sweep these streets like a Detroit Police Chief!

  • Anonymous

    … In Reply to David cleaning up the comments…

    • http://tmonews.com David

      Working on it!

  • Anonymous

    … In Reply to David cleaning up the comments…

  • Anonymous

    … In Reply to David cleaning up the comments…

  • Anonymous

    … In Reply to David cleaning up the comments…

  • http://twitter.com/MastaMp3 Chris Tanner

    “Why sell an iconic device on a slow network? You can’t use many of the features that make that the devices has at its full extent if you’re limited to 3G only” I can barely get 3g speeds and they wanna poke fun at another carrier for slow speeds kinda dumb move imo

    • Hye_TECH

      I completely agree Chris. Can’t go pointing fingers when T-Mobiles current situation is similar.

      “But once you get out of the large cities, coverage of any kind is spotty at best.” Out of large cities? Im in the first city to go HSPA+ and I can’t get squat. Come on…3G, 4G or even Capital G, i don’t care what you call it but if your advertising that HSPA+ is 14.4Mb currently and will be 21Mb coming up, I want to see speeds that are close to those numbers you are standing by. I’m getting well beyond 1.5Mb average. I may see that number go to 3Mb here and there but SPOTTY is the keyword here. It’s not consistent. If I got 3Mb average on a 14.4Mb network, I be happy but I’m not. I’m getting like 10 percent of the suppose speed. That doesn’t cut it T-Mobile. When are we going to see speeds of 14.4 or 21Mb? When you guys rollout that “650Mb” HSPA+ in a few years? Come on man

      • Anonymous

        Tell em son!

      • Anonymous

        Tell em son!

    • Hye_TECH

      I completely agree Chris. Can’t go pointing fingers when T-Mobiles current situation is similar.

      “But once you get out of the large cities, coverage of any kind is spotty at best.” Out of large cities? Im in the first city to go HSPA+ and I can’t get squat. Come on…3G, 4G or even Capital G, i don’t care what you call it but if your advertising that HSPA+ is 14.4Mb currently and will be 21Mb coming up, I want to see speeds that are close to those numbers you are standing by. I’m getting well beyond 1.5Mb average. I may see that number go to 3Mb here and there but SPOTTY is the keyword here. It’s not consistent. If I got 3Mb average on a 14.4Mb network, I be happy but I’m not. I’m getting like 10 percent of the suppose speed. That doesn’t cut it T-Mobile. When are we going to see speeds of 14.4 or 21Mb? When you guys rollout that “650Mb” HSPA+ in a few years? Come on man

    • Petey

      Lol! Agreed haha.

    • Petey

      Lol! Agreed haha.

  • http://twitter.com/MastaMp3 Chris Tanner

    “Why sell an iconic device on a slow network? You can’t use many of the features that make that the devices has at its full extent if you’re limited to 3G only” I can barely get 3g speeds and they wanna poke fun at another carrier for slow speeds kinda dumb move imo

  • http://twitter.com/MastaMp3 Chris Tanner

    “Why sell an iconic device on a slow network? You can’t use many of the features that make that the devices has at its full extent if you’re limited to 3G only” I can barely get 3g speeds and they wanna poke fun at another carrier for slow speeds kinda dumb move imo

  • http://twitter.com/MastaMp3 Chris Tanner

    “Why sell an iconic device on a slow network? You can’t use many of the features that make that the devices has at its full extent if you’re limited to 3G only” I can barely get 3g speeds and they wanna poke fun at another carrier for slow speeds kinda dumb move imo

  • http://pulse.yahoo.com/_VGQMRQOQYPZHFOGRIZ53F646KU Not ice_fusion.

    “While a significant plan was laid out that could require T-Mobile selling off “non-strategic” assets along turning the financials around over the next three years and remaining a price competitor CNET press for further answers.”

    Can someone clean up this grammar, please? My head hurts.

  • http://pulse.yahoo.com/_VGQMRQOQYPZHFOGRIZ53F646KU Not ice_fusion.

    “While a significant plan was laid out that could require T-Mobile selling off “non-strategic” assets along turning the financials around over the next three years and remaining a price competitor CNET press for further answers.”

    Can someone clean up this grammar, please? My head hurts.

  • http://pulse.yahoo.com/_VGQMRQOQYPZHFOGRIZ53F646KU Not ice_fusion.

    “While a significant plan was laid out that could require T-Mobile selling off “non-strategic” assets along turning the financials around over the next three years and remaining a price competitor CNET press for further answers.”

    Can someone clean up this grammar, please? My head hurts.

  • Petey

    Hmm so The iPhone coming to T-Mobile is really based on apple decision on whether or Not They want tmobile to Have it or not? Hmmm sounds abit fishy that there’s something up between these two companies. (Imo).

  • http://pulse.yahoo.com/_EVYBM3M5N4KOCHH3RVVA3ZLI7Q Mark

    My favorite line out of all those things above: “It’s a pity to have an iconic device like the iPhone on a 3G network. It’s the flipside of what I talked about earlier regarding the affordable smartphone. Why sell an iconic device on a slow network? You can’t use many of the features that make that the devices has at its full extent if you’re limited to 3G only.”

  • http://pulse.yahoo.com/_EVYBM3M5N4KOCHH3RVVA3ZLI7Q Mark

    My favorite line out of all those things above: “It’s a pity to have an iconic device like the iPhone on a 3G network. It’s the flipside of what I talked about earlier regarding the affordable smartphone. Why sell an iconic device on a slow network? You can’t use many of the features that make that the devices has at its full extent if you’re limited to 3G only.”

  • http://pulse.yahoo.com/_EVYBM3M5N4KOCHH3RVVA3ZLI7Q Mark

    My favorite line out of all those things above: “It’s a pity to have an iconic device like the iPhone on a 3G network. It’s the flipside of what I talked about earlier regarding the affordable smartphone. Why sell an iconic device on a slow network? You can’t use many of the features that make that the devices has at its full extent if you’re limited to 3G only.”

    • http://pulse.yahoo.com/_EVYBM3M5N4KOCHH3RVVA3ZLI7Q Mark

      As much as I love T-mobile, they haven’t even seen Verizon’s 4G in full power yet. Why would they start criticizing their networks when they haven’t even rolled out their 4G networks? T-mo would be a laughingstock if their assumptions about Verizon’s 4G is actually significantly better than T-mo’s.

      • Anonymous

        Replying to Mark

        Funny you should say that. Peep my comment above.

    • http://pulse.yahoo.com/_EVYBM3M5N4KOCHH3RVVA3ZLI7Q Mark

      As much as I love T-mobile, they haven’t even seen Verizon’s 4G in full power yet. Why would they start criticizing their networks when they haven’t even rolled out their 4G networks? T-mo would be a laughingstock if their assumptions about Verizon’s 4G is actually significantly better than T-mo’s.

  • Anonymous

    Does that mean they will only sell cheap ass phones??? I want Tegra powered as do many many other customers. Bring us Tegra powered devices or many customers will go elsewhere. We want to stay with T-Mobile but will move if we have to, please bring us Tegra power.

    • Anonymous

      Screw Tehran at one core its not as good as hummingbird

  • Anonymous

    Does that mean they will only sell cheap ass phones??? I want Tegra powered as do many many other customers. Bring us Tegra powered devices or many customers will go elsewhere. We want to stay with T-Mobile but will move if we have to, please bring us Tegra power.

  • whosaidwhat

    “The smartphone market is still a young market. The majority of vendors have been pushing iconic devices. But the average consumer doesn’t necessarily need an iconic device. What they want is the ability to surf the Web or access social media sites. They want navigation and location services. But what we offer them now are a lot of products that are over-engineered and too expensive for what the average consumer needs. We’re looking to offer consumers smartphones that aren’t over-engineered and are therefore less expensive.”

    Really? So, basically, more of the SAME? Cheap low to mid phones. I thought this guy was supposed to bring some of the success he had in Europe to US T-Mobile. Didn’t T-Mobile have high end phones in Europe before other carriers? I think that did a lot of good for them.

    I don’t buy what he’s selling. If they offered Atrix, Droid X or EVO on T-Mobile with $10 4G data plan (even though it’s limited), customers will drop their dumb phones as soon as they can renew. How is that not win-win for both t-mobile and their customers. The over engineered phones he speaks of is what’s selling on the other 3 carriers.

    just my 2cents.

  • whosaidwhat

    “The smartphone market is still a young market. The majority of vendors have been pushing iconic devices. But the average consumer doesn’t necessarily need an iconic device. What they want is the ability to surf the Web or access social media sites. They want navigation and location services. But what we offer them now are a lot of products that are over-engineered and too expensive for what the average consumer needs. We’re looking to offer consumers smartphones that aren’t over-engineered and are therefore less expensive.”

    Really? So, basically, more of the SAME? Cheap low to mid phones. I thought this guy was supposed to bring some of the success he had in Europe to US T-Mobile. Didn’t T-Mobile have high end phones in Europe before other carriers? I think that did a lot of good for them.

    I don’t buy what he’s selling. If they offered Atrix, Droid X or EVO on T-Mobile with $10 4G data plan (even though it’s limited), customers will drop their dumb phones as soon as they can renew. How is that not win-win for both t-mobile and their customers. The over engineered phones he speaks of is what’s selling on the other 3 carriers.

    just my 2cents.

    • DR Love

      Don’t get him wrong, he’s been on the job for a little over 6 months, so this whole iconic device will show up at the door anytime soon. Tmo is just like other companies, they have about 2 or 3 strong devices and all the others are mid range phones. Just wait and see when 2nd quarter hits, a strong device will show up. MWC hasn’t started so why cry about it now. There’s a secret at this point. For sure the LG Optimus 2x a strong dual core is coming our way for Tmo fans. YEY!

    • DR Love

      Don’t get him wrong, he’s been on the job for a little over 6 months, so this whole iconic device will show up at the door anytime soon. Tmo is just like other companies, they have about 2 or 3 strong devices and all the others are mid range phones. Just wait and see when 2nd quarter hits, a strong device will show up. MWC hasn’t started so why cry about it now. There’s a secret at this point. For sure the LG Optimus 2x a strong dual core is coming our way for Tmo fans. YEY!

    • DR Love

      Don’t get him wrong, he’s been on the job for a little over 6 months, so this whole iconic device will show up at the door anytime soon. Tmo is just like other companies, they have about 2 or 3 strong devices and all the others are mid range phones. Just wait and see when 2nd quarter hits, a strong device will show up. MWC hasn’t started so why cry about it now. There’s a secret at this point. For sure the LG Optimus 2x a strong dual core is coming our way for Tmo fans. YEY!

    • DR Love

      Don’t get him wrong, he’s been on the job for a little over 6 months, so this whole iconic device will show up at the door anytime soon. Tmo is just like other companies, they have about 2 or 3 strong devices and all the others are mid range phones. Just wait and see when 2nd quarter hits, a strong device will show up. MWC hasn’t started so why cry about it now. There’s a secret at this point. For sure the LG Optimus 2x a strong dual core is coming our way for Tmo fans. YEY!

    • DR Love

      Don’t get him wrong, he’s been on the job for a little over 6 months, so this whole iconic device will show up at the door anytime soon. Tmo is just like other companies, they have about 2 or 3 strong devices and all the others are mid range phones. Just wait and see when 2nd quarter hits, a strong device will show up. MWC hasn’t started so why cry about it now. There’s a secret at this point. For sure the LG Optimus 2x a strong dual core is coming our way for Tmo fans. YEY!

    • Anonymous

      All due respect, The smart phone market is not that new in fact the only “new” in the mix is the rate at which people have taken online with thee new phones. The only thing that has happened is that carries have not yet realized that they have become ISP’s over night. And they seem to not be able to catch up with the demand. And in today’s world going with a teared usage data plan as a model is ridicules. Any one can have a Lamborghini, but you can’t enjoy it with out an autobahn. And the carriers are going a step further and saying here is a Lamborghini but we are only offering it with a VW engine.

      just my 2 cents.

  • whosaidwhat

    “The smartphone market is still a young market. The majority of vendors have been pushing iconic devices. But the average consumer doesn’t necessarily need an iconic device. What they want is the ability to surf the Web or access social media sites. They want navigation and location services. But what we offer them now are a lot of products that are over-engineered and too expensive for what the average consumer needs. We’re looking to offer consumers smartphones that aren’t over-engineered and are therefore less expensive.”

    Really? So, basically, more of the SAME? Cheap low to mid phones. I thought this guy was supposed to bring some of the success he had in Europe to US T-Mobile. Didn’t T-Mobile have high end phones in Europe before other carriers? I think that did a lot of good for them.

    I don’t buy what he’s selling. If they offered Atrix, Droid X or EVO on T-Mobile with $10 4G data plan (even though it’s limited), customers will drop their dumb phones as soon as they can renew. How is that not win-win for both t-mobile and their customers. The over engineered phones he speaks of is what’s selling on the other 3 carriers.

    just my 2cents.

  • Anonymous

    According to Phandroid.com(sorry guys) their tests on Verizon’s LTE are clocking clocking 13-27Mbps in the real world. Humm will be eating his words pretty soon and TMO will have to remove that “America’s Fastest 4G Network” compaign. And then what? “America’s #1 Choice for Under Engineered Smartphones”? Oooh it hurts sometimes!

    • http://twitter.com/RadScirocco Juan C. Contreras

      It appears you have not read all the media on what T-Mo has in the bag for future developments, example HSPA+ NOW and LTE later in 2013-2014, HSPA+ is a bridge to LTE and a smart marketing move IMO. Now, what I gathered here is that T-Mo will offer a broad range of handsets from dumb phones, mid-smart phones and over engineered smart phones. So overall, T-Mo plans to sign up more customers from other carriers that will not offer such mid based devices with only web, text and talk to its minimum.Kinda look at it as a car manufacture, more models for different demographics.

      • Anonymous

        So you think we’re gonna be the Hyundai of the carriers eh? Well while the Genesis is real nice and out of most people’s price range, I’m lookin to buy the Equus!

        • http://twitter.com/RadScirocco Juan C. Contreras

          Wow…It’s ironic you mentioned Hyundai because I work for them in the research & development department. I think you’ll really like the Equus.

        • Anonymous

          Replying to Juan C. Contreras

          LOL huge coincodence there my man. Unfortunently the Equus is just a metaphor for what kind of phone I want though.

          Real talk though do you think the Equus will move units like a Mercades? Most people’s thoughts would be it IS a Hyundai.

        • Anonymous

          Replying to Juan C. Contreras

          LOL huge coincodence there my man. Unfortunently the Equus is just a metaphor for what kind of phone I want though.

          Real talk though do you think the Equus will move units like a Mercades? Most people’s thoughts would be it IS a Hyundai.

        • Anonymous

          Replying to Juan C. Contreras

          LOL huge coincodence there my man. Unfortunently the Equus is just a metaphor for what kind of phone I want though.

          Real talk though do you think the Equus will move units like a Mercades? Most people’s thoughts would be it IS a Hyundai.

        • http://twitter.com/RadScirocco Juan C. Contreras

          Wow…It’s ironic you mentioned Hyundai because I work for them in the research & development department. I think you’ll really like the Equus.

        • http://twitter.com/RadScirocco Juan C. Contreras

          Wow…It’s ironic you mentioned Hyundai because I work for them in the research & development department. I think you’ll really like the Equus.

        • whosaidwhat

          Actually, Hyundai makes cars that whoops the competition now. The Sonata, Genesis and Equus are all great cars not just for price but total package. I think T-mobile needs a couple of high end phones just like Hyundai has the Genesis and Equus.

        • Anonymous

          real talk. I’d buy a a Hyundai in a minute.

        • whosaidwhat

          Actually, Hyundai makes cars that whoops the competition now. The Sonata, Genesis and Equus are all great cars not just for price but total package. I think T-mobile needs a couple of high end phones just like Hyundai has the Genesis and Equus.

        • whosaidwhat

          Actually, Hyundai makes cars that whoops the competition now. The Sonata, Genesis and Equus are all great cars not just for price but total package. I think T-mobile needs a couple of high end phones just like Hyundai has the Genesis and Equus.

      • http://cosmicbreeze.tumblr.com/ DtheArtist

        *Agreed*

    • http://twitter.com/RadScirocco Juan C. Contreras

      It appears you have not read all the media on what T-Mo has in the bag for future developments, example HSPA+ NOW and LTE later in 2013-2014, HSPA+ is a bridge to LTE and a smart marketing move IMO. Now, what I gathered here is that T-Mo will offer a broad range of handsets from dumb phones, mid-smart phones and over engineered smart phones. So overall, T-Mo plans to sign up more customers from other carriers that will not offer such mid based devices with only web, text and talk to its minimum.Kinda look at it as a car manufacture, more models for different demographics.

    • http://twitter.com/RadScirocco Juan C. Contreras

      It appears you have not read all the media on what T-Mo has in the bag for future developments, example HSPA+ NOW and LTE later in 2013-2014, HSPA+ is a bridge to LTE and a smart marketing move IMO. Now, what I gathered here is that T-Mo will offer a broad range of handsets from dumb phones, mid-smart phones and over engineered smart phones. So overall, T-Mo plans to sign up more customers from other carriers that will not offer such mid based devices with only web, text and talk to its minimum.Kinda look at it as a car manufacture, more models for different demographics.

    • DR Love

      Sorry PIMPSTRONG Verizons LTE is not even 13-27Mbps in real world, lol…that’s what you heard when they introduced it at CES, so ofcourse its going to be that fast if no customer doesn’t even have a 4G phone yet from Verizon. Supposedly Tmo is 21Mbps now soon to be 42Mbps when customers aren’t on the network, but once release for customers they’re actually getting about 7Mbps and will soon get 21Mbps in real world once the 42Mbps is released. Don’t underestimate the underdog, its going to happen.

      • Anonymous

        Hey hey now they did the tests and thats what they came up with. But I agree it was slow down once there’s more and more strain on their network.

      • Anonymous

        Hey hey now they did the tests and thats what they came up with. But I agree it was slow down once there’s more and more strain on their network.

    • Anonymous

      Not many people are actually on that new network is why

      • Anonymous

        your right.

      • Anonymous

        your right.

    • Anonymous

      Not many people are actually on that new network is why

    • J-Hop2o6

      Tmo showed 28mbps at CES with the HSPA+ upgrade to 42 HSPA+ (from 21 HSPA+).. so Tmo is fine still with their data speeds.

    • J-Hop2o6

      Tmo showed 28mbps at CES with the HSPA+ upgrade to 42 HSPA+ (from 21 HSPA+).. so Tmo is fine still with their data speeds.

  • Pantlesspenguin

    If T-Mo wants to continue selling midrange phones, that’s fine. I know firsthand that there’s still a huge market for midrange phones. But…I’ll only be happy with that IF they throw us power users a bone every few months. Right now I’m more than happy w/ my MT4G, which is more than I can say for the last few phones I’ve used. I take it those who are dogging that device in these comments have never used one. It’s right up there w/ any other top device on the market right now, if not better. Don’t let the “MyTouch” monniker fool you. That said, I’m really hoping a dual-core HTC device drops on T-Mo within the next few months.

    I also agree that a prime focus should be expanding their coverage. I live in Kansas City which has HSPA+ & I really don’t travel much unless I’m flying to other large cities w/ good T-Mo coverage as well. But, lately I’ve been having to make a few road trips to central Kansas & central Missouri & it’s disheartening going all the way down to GPRS while on the road.

  • Anonymous

    I love the new CEO, T-Mobile is going to the right path. I hope they stick with the strategy! :D

  • Anonymous

    I love the new CEO, T-Mobile is going to the right path. I hope they stick with the strategy! :D

  • Anonymous

    Well said, well done Humm! Don’t have anything else to add at this time. :)

  • Anonymous

    Well said, well done Humm! Don’t have anything else to add at this time. :)

  • Anonymous

    Buildin up that middle class!

  • Anonymous

    Buildin up that middle class!

  • Anonymous

    in reply to niididdy earlier

  • Anonymous

    in reply to niididdy earlier

  • http://twitter.com/iFlossHIC iFloss™

    This sounds really good. But I highly disagree with the over-engineering of smartphones.

    There are two things I don’t like about T-Mobile, they have B-Class high end smartphones available under Carrier subsidy, and their service is virtually nonexistant in many parts of the US.

    He addressed the coverage portion of my gripe, but really what about the smartphone users who want to have a great price and have a killer smartphone at the same time? I don’t want to go to Verizon because I’d be burdened with one phone every 2 years unless I wanna pay full price; or go to AT&T with their sucky network, or even worse Sprint who won’t even offer Data while Roaming. He needs to get his head a bit more in the game, we want smartphones mid-range and high-end. I want to see something kick the Moto Atrix’s ass not another MyTouch 4G which is a really good phone plagued only by its T-Mobile version of Sense UI … Sense is sexy enough as it is, they could’ve just added the apps instead of doing a whole UI rework.

    Let’s Go T-Mo! Humm needs to read the blogs, the real consumers are on the blogs. The ones he’s aiming to please are the ones who come and go with the trends; I’ve been a customer for 4 years going on 5 in june and I want a phone that’s gonna make me jizz, something that’ll put the LG Star to sleep (which i’m extremely excited for and gonna purchase).

  • http://twitter.com/iFlossHIC iFloss™

    This sounds really good. But I highly disagree with the over-engineering of smartphones.

    There are two things I don’t like about T-Mobile, they have B-Class high end smartphones available under Carrier subsidy, and their service is virtually nonexistant in many parts of the US.

    He addressed the coverage portion of my gripe, but really what about the smartphone users who want to have a great price and have a killer smartphone at the same time? I don’t want to go to Verizon because I’d be burdened with one phone every 2 years unless I wanna pay full price; or go to AT&T with their sucky network, or even worse Sprint who won’t even offer Data while Roaming. He needs to get his head a bit more in the game, we want smartphones mid-range and high-end. I want to see something kick the Moto Atrix’s ass not another MyTouch 4G which is a really good phone plagued only by its T-Mobile version of Sense UI … Sense is sexy enough as it is, they could’ve just added the apps instead of doing a whole UI rework.

    Let’s Go T-Mo! Humm needs to read the blogs, the real consumers are on the blogs. The ones he’s aiming to please are the ones who come and go with the trends; I’ve been a customer for 4 years going on 5 in june and I want a phone that’s gonna make me jizz, something that’ll put the LG Star to sleep (which i’m extremely excited for and gonna purchase).