T-Mobile Cancelling kidConnect And Take Control Plans

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For those currently on kidConnect or Take Control plans, T-Mobile will soon begin to cancel your rate plans. According to T-Mobile, due to systems changes, Take Control and kidConnect grandfathered rate plans will be removed from T-Mobile systems in the next few months. For those of you still enrolled in either of those plans will be notified by mail, text message, or a call from Take Control/kidConnect rep to convert your plan over to a postpaid rate plan. After all Take Control/kidConnect customers care converted to postpaid, they will be serviced like all other postpaid customers.

Are any of you even enrolled in one of those plans?

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  • Albert

    I have the KidConnect for my 12 year old daughter just for emergencies. I guess she will be getting more minutes now. I know she’ll love that.

    • Mbregar13

      If you already have an existing family plan, you can just add a line, and add the family allowances feature for 5-6 bucks/month. It allows you to set how many minutes she can use, and once she hits it she’ll only be able to make whatever ‘free’ calls are in your plan. Do it soon, before they eliminate the $5.00 add a line promotion.

      • Albert

        Ok thanks I will look into that ASAP.

        • Patmvaldez

          Make sure you have unlimited texting. If your daughter is anything like mine, she’ll text you into the poorhouse without it. A Tmobile rep once told me that our bill would exceed $1800 if we had pay per text rather than the texting plan. Well worth the $20 per mo.

    • Anonymous

      Like I said above, get a prepaid phone. The Net10 Samsung I got my mom is $15 a month (total cost, no “hidden” fees) for 200 minutes monthly. And the minutes roll over, which for my mom is a good thing because she does not use the phone much, even though I tell her to use it to call long distance.

      Adding a line to T-Mobile is not a good deal IMHO. It ends up costing too much. I am not sure how it works, but doesn’t T-Mobile add about $7 to $10 monthly on fees and taxes? That makes no sense to me.

      Plus, prepay phones have no contracts. At those T-Mobile promo prices, isn’t that on a two-year deal?

      What I like about my mom’s prepay (and I even have a prepaid TracFone as a backup, “secret” phone) is that if I want to stop the service I can simply let the minutes expire. If I want to start the service again I can simply go online and reactivate the phone.

      • Magenta Magic

        You’re all about bashing T-Mobile on a T-Mobile fan site… I hear Troll bells a-ringin’… :-)

        • Anonymous

          LOL… those bells you hear are indicative of having mental problems. Get that checked out by a professional.

          Do you have anything even gnat’s-as-sed size to contribute to the discussion or are your online specialities limited to hurling insults, thread cr-apping and posting bu-tt-kissing comments on a T-Mobile.

        • Oscarlindley

          Um, I have been a t-Mobile customer since 2006 and I would bash them in a heart beat. I have had nothing but problems with them, and have had customer service LIE to me, get cought in the LIE and then act like they didn’t LIE to me. So…..yeah…#1 customer service my big toe!

  • Kendrix_myrealname

    Getting assertive i see? T-Mo is not letting anyone punk them for their lunch money anymore lol

  • Anonymous

    What were those plans for originally anyways?

  • Anonymous

    What were those plans for originally anyways?

  • http://twitter.com/MannyC_ Emanuel Cedeno

    i believe my mother is on a grandfather plan…gotta let her know

  • Anonymous

    fgh

  • Anonymous

    fgh

  • Jeremy Weeks

    I currently have the 1000 Minutes for 69.99 family plan.

  • Alina

    I have the kid connect line for my daughter and don’t want to switch to a more expensive plan like they’ve been trying to get me to do. I really don’t want my kid to be able to go over and cost me an arm and a leg. This really bites!

    • http://pulse.yahoo.com/_SVSI3D2IN7O7Y7NJSUDFEBMEKQ Scott L

      Then just use Family Allowances.

    • http://pulse.yahoo.com/_SVSI3D2IN7O7Y7NJSUDFEBMEKQ Scott L

      Then just use Family Allowances.

    • Anonymous

      Do what I did for my mom, get a prepaid phone from Target or Radio Shack.

      The deals are really good now and when your daughter runs out of minutes the phone stops working.

      There’s two I recommend (both owned by TracFone, who is owned by Sprint). Go for Net10 or Tracfone.

      What’s good about it for kids is that having so many minutes, that’s displayed on the home screen if you want, teaches them to not chit chat so much.

      Here is an excellent site where the guy impartially reviews all the prepaids and tells about deals. I used his site when I switched out my mom’s phone.

      http://prepaid-cell-phone-guy.com/

      You can keep your monthly cost down to $10, total, if you want. (TracFone, for example, allows you to buy so many minutes every two to three months).

      I got tired of having to keep track of renewal dates on my mom’s Net10 phone that I signed up for a plan that $15 a month (total) and it gives her 200 minutes that roll over if unused (5000 minutes max accumulation).

      https://www.net10.com/direct/ValuePlans?app=NET10&lang=en#

      • dualnational

        Sorry, to pup your bubble about thinking Sprnt onws Net10 or Ttracfone, actually those are the brands of the company named America Movil, which is owned by the Richest Man in the world, who happens to be a mexican. Also America movil is the 4 largest mobile company in the world, bigger that Verizon or ATT. Because of its size it is possibe to get those good deals for a pre-paid phone.

      • dualnational

        Sorry, to pup your bubble about thinking Sprnt onws Net10 or Ttracfone, actually those are the brands of the company named America Movil, which is owned by the Richest Man in the world, who happens to be a mexican. Also America movil is the 4 largest mobile company in the world, bigger that Verizon or ATT. Because of its size it is possibe to get those good deals for a pre-paid phone.

        • Patmvaldez

          Here in El Paso, we can pickup America Movil’s signal from Telcel. Also Movistar, which is Telcel’s main competion in Mexico. It creates headaches sometimes for my wife’s coworker who lives near the border and is closer to a Telcel tower than the nearest AT&T tower, so her phone occasionally switches to roaming, which shows up on her bill from time to time (IIRC, ATT customer service waives the fees due to her proximity to the border. My neice has a phone through Sprint and it occasionally wants to roam when she is near the border as well. OTOH, my phone has never tried to roam when near the border, which I guess is a testament to the good Tmobile coverage in this part of Texas.

    • Chriss

      as a CSR if u add family allowances you can tailor her line as you would like for it to be so it wont have your bill going up like crazy.

  • GregP

    With a combination of $5 AAL and $5 family allowances, a customer can customize the limits on a line AND save AT LEAST $10/mo by doing so. It’s a mandatory saving with more benefit. If you don’t like that, you don’t need to be using technology, credit, food, or air.

  • Anonymous

    A few years back I needed to get my mom a cheap phone that was easy to use and didn’t cost much, because she had never had a cell phone.

    I called T-Mobile and asked what was the to the bone cheapest plan they had. The CSR recommended kidConnect as it was something like $19 monthly, total. But it was not a publicized plan and they had to connect me with a separate division who handled it.

    I asked why and the CSR said something about kidConnect being so separate from post paid and prepaid that it had its own “entity” managing it.

    That was about the time that T-Mobile customer service started to decline. I never ended up signing up for kidConnect because even though I did so with a CSR, the phone never arrived and I was never billed.

    When I called T-Mobile to ask what happened they said they had no records whatsoever of my calling and ordering kidConnect. I said that’s odd because I am sure my phone records showed repeated calls to them to set up the service and I remember exactly where I was when I ordered the service (in my car driving to my moms, so I figured I’d order the phone while driving, to fill in the dead time). I even remembered the intersection I was at when I commenced the call.

    I couldn’t believe it. But I was busy so I simply went to Radio Shack and got her a TracFone with double minutes for life.

    That’s all I know about Kid Connect. All around a negative experience. (Note: I got the impression that T-Mobile really didn’t want me to sign up for a Kid Connect account, the plan was on its way out, even back then.)

    • Anonymous

      Sounds like you tried to order from “Sector 7″.

      • Maarnold1775

        Section 31 u mean.

    • Anonymous

      Sounds like you tried to order from “Sector 7″.

  • Anonymous

    A few years back I needed to get my mom a cheap phone that was easy to use and didn’t cost much, because she had never had a cell phone.

    I called T-Mobile and asked what was the to the bone cheapest plan they had. The CSR recommended kidConnect as it was something like $19 monthly, total. But it was not a publicized plan and they had to connect me with a separate division who handled it.

    I asked why and the CSR said something about kidConnect being so separate from post paid and prepaid that it had its own “entity” managing it.

    That was about the time that T-Mobile customer service started to decline. I never ended up signing up for kidConnect because even though I did so with a CSR, the phone never arrived and I was never billed.

    When I called T-Mobile to ask what happened they said they had no records whatsoever of my calling and ordering kidConnect. I said that’s odd because I am sure my phone records showed repeated calls to them to set up the service and I remember exactly where I was when I ordered the service (in my car driving to my moms, so I figured I’d order the phone while driving, to fill in the dead time). I even remembered the intersection I was at when I commenced the call.

    I couldn’t believe it. But I was busy so I simply went to Radio Shack and got her a TracFone with double minutes for life.

    That’s all I know about Kid Connect. All around a negative experience. (Note: I got the impression that T-Mobile really didn’t want me to sign up for a Kid Connect account, the plan was on its way out, even back then.)

  • mara

    i think i can recommend the prepaid plan that i am on. i am with tracfone. i pay $7 a month, but can obviously allways add more minutes if i wish. my phone cost me $14.99 and does it’s job, which is to make the odd call, or even more, it has the 911 emergency location assist, which is real useful. the nationwide cover with my tracfone has so far proven very reliable, so overall i am very happy with my tracfone phone and plan. for kids this would be also a great phone, (the samsung t155) because of the fact that it is so inexpensive. should your kids drop it, loose it, break it, never mind, for only $14.00 they can get a new one. the fact that tracfone is a prepaid cell phone provider means that you can have full control over the kids cellphone spendings. suggest you go and check it out…

  • Anonymous

    LOL… no worries, no bursting of bubbles here. Was just a passing comment on who owned TracFone and Net10. Really, I could give a rip who owns them, as long as the phone I gave my mom works, that’s all I care about.

    But you are right on who owns those companies. I was mistaken and my post on that point is in error.

    When I was reserching prepaid for my mom (because back then I would have had to pay $50 to add her to my T-Mobile family plan) I was surprised that Sprint was buying up prepaid companies like Boost Mobile and Virgin. I thought I saw something that said they also owned TracFone and Net10. I obviously blurred that info, that I looked up two years ago.

    As a sidenote, I found this interesting:

    Currently, TracFone uses the networks of several different cellphone carriers to provide service.

    For GSM models:

    AT&T Wireless
    T-Mobile

    For CDMA models:

    Verizon Wireless
    US Cellular

    On TracFones with SIM cards, the carrier can be identified in the same manner as any other SIM-based phone, by interpreting the SIM number. On T-Mobile phones, the first line of the SIM number will end in “SIMT5″, on AT&T/Cingular, the first line will end in “SIMC4.”

    I checked my SIMS (because I had to get a phone my mom could easily use, I ended up with two spare TracFones, the Motorola W376g). Both say SIMC4. So guess indirectly I’m back with AT&T, whom I left in 2002. LOL.

    • Anonymous

      This post was meant for DualNational who correctly pointed out that Net10 and TracFone are not owned by Sprint, a mistake I made in my post, saying they were.

    • Brightfly

      I’m glad you brought that up about coverage and the different networks. Tracfone really does have a most impressive coverage map. But that map is a combination of both the networks, creating a little bit of a misleading immpression, seing that any one phone can only be on one type of network. Buying a tracfone is due some serious consideration if you want a good experience getting signal in whatever area you’re in.

      • Bignotfat

        I’m a TracFone fan too. Use to use T-Mob but the coverage was weak outside of town and TracFone gives me more bars where ever. I use it rarely, so I like the low cost of keeping it active just so I have a phone to use and be reached at. Thanks.

  • Patmvaldez

    My daughter doesn’t use nearly as many minutes that my wife and I do. It’s texting where she takes the cake. That and data since she is always on myface or spacebook, er I mean myspace or Facebook. Luckily we have family unlimited for text and her data is the grandfathered $10 unlimited web2go.

  • Wqew5
  • Hal888

    The comment about the overlapping Tracfone coverage map is true. You are either on GSM or CDMA, not both at the same time. Nevertheless, their coverage is impressive and the pricing on various deals is very competative. Their Net 10 brand is probably the most flexable.

  • Oscarlindley

    I am! I graduated college in 2006 and had no credit, so I signed up for a T-mobile Take Controll plan. I have had it ever since. I paid 49.99 a month plus the fee’s and taxes and such. I am not suprised they are getting rid of these plans, I just wish they would have given us more notice, and a date as to when the plan will end.
    Because of the type of plan it is and the limitations it had, it was actually a better plan then I can possibly get anywhere else.

  • Oscarlindley

    I am! I graduated college in 2006 and had no credit, so I signed up for a T-mobile Take Controll plan. I have had it ever since. I paid 49.99 a month plus the fee’s and taxes and such. I am not suprised they are getting rid of these plans, I just wish they would have given us more notice, and a date as to when the plan will end.
    Because of the type of plan it is and the limitations it had, it was actually a better plan then I can possibly get anywhere else.