Is The Nexus S Randomly Rebooting?

I can’t say I’ve heard much about this before the last 24 hours but according to the boys at Androidandme a real deal problem exists with the Nexus S. As it stands, it can happen on the phone, listening to streaming radio or playing a game and the Nexus S will just reboot. You’ll find yourself staring at the reboot screen and wonder, “why did my music stop?”

First reported on the Google Mobile Help forums on December 28th, we trust that Google is aware and a fix is hopefully coming soon. Taylor of Androidandme discovered that the problem can occur in airplane mode so the problem likely doesn’t reside on the T-Mobile side of things and is a bug in the phone and/or software.

Taylor even goes so far as to suggest that you should pause before purchasing the phone as this problem has been incredibly frustrating. If you’ve been eyeing the Nexus S, you might want to keep another eye open for a fix. Rest assured when that happens, we’ll have you covered.

Any of our readers with a Nexus S experienced this trouble? Have you discovered any fixes to prevent it?

Androidandme

Tags: , ,

  • rickb928

    Well, much as I hate to do this, someone has to mention the various reasons for reboots. 1) Kernel panic – low memory. Doesn’t seem like this should be happening to the NS. 2) Kernel panic – bad app. I bet this isn’t the cause either, too many reports too quickly. 3) Hardware – maybe. Overheating or random funkiness.

    My G1 reboots occasionally, yes, a custom ROM, I expect this and I know how to cause it. My old BB 7105t did this, and it was a low memory thing. My wife’s Curve does this. Even my old Sony T637 did it, and that was really a sweet phone in its day. Can we get floAt to write a Mobile Agent for Android? Anyways, many reasons for reboots, and not unique to Samsung or Android, even to GSM phones. You can rag on Samsung all you want, but LG has fallen behind, Moto seems to be clawing away at the market with moderate success, HTC is pushing the envelope as much as Samsung is, and do we hear much from Sony or Nokia any more? Is Palm really a player? Apple is being caught from behind as other players (Samsung in particular) are matching their design and build results, and will exceed them. bashing Samsung is shortsighted. I got a G1 to be early in the Android process, and it’s now a pretty pame phone. Talk to you next month when I spring for a Tegra-based phone

  • rickb928

    Well, much as I hate to do this, someone has to mention the various reasons for reboots. 1) Kernel panic – low memory. Doesn’t seem like this should be happening to the NS. 2) Kernel panic – bad app. I bet this isn’t the cause either, too many reports too quickly. 3) Hardware – maybe. Overheating or random funkiness.

    My G1 reboots occasionally, yes, a custom ROM, I expect this and I know how to cause it. My old BB 7105t did this, and it was a low memory thing. My wife’s Curve does this. Even my old Sony T637 did it, and that was really a sweet phone in its day. Can we get floAt to write a Mobile Agent for Android? Anyways, many reasons for reboots, and not unique to Samsung or Android, even to GSM phones. You can rag on Samsung all you want, but LG has fallen behind, Moto seems to be clawing away at the market with moderate success, HTC is pushing the envelope as much as Samsung is, and do we hear much from Sony or Nokia any more? Is Palm really a player? Apple is being caught from behind as other players (Samsung in particular) are matching their design and build results, and will exceed them. bashing Samsung is shortsighted. I got a G1 to be early in the Android process, and it’s now a pretty pame phone. Talk to you next month when I spring for a Tegra-based phone

  • http://twitter.com/RogerRamirezIRL Roger Ramirez

    I have a Nexus S and I follow @androidandme. My Nexus S has rebooted but no where near as much as his has.

  • cellularsam

    I have this problem on my nexus s sometimes once a day sometimes twice and then few days with no problems… hmmm

  • cellularsam

    I have this problem on my nexus s sometimes once a day sometimes twice and then few days with no problems… hmmm

  • Perdomoamparo

    Mine did it once on a long frustrating tech support call for my router. NS is good but hopefully be fixed

  • Perdomoamparo

    Mine did it once on a long frustrating tech support call for my router. NS is good but hopefully be fixed

  • Bmoconnor1994

    Mine dose it all the time, I have one of the first models. I bought the phone the first day it came out. The random reboots are soooo annoying.

  • http://twitter.com/monteit MonteIT.com

    A few weeks ago i found my Nexus S rebooting after freezing for a second. Its reboot time was super fast so it didn’t bother me that much.

  • http://twitter.com/metric152 metric152

    This just happened to me. It’s odd to look at the running app screen and everything is gone.

  • http://twitter.com/metric152 metric152

    This just happened to me. It’s odd to look at the running app screen and everything is gone.

  • Graham

    Had mine for a week just started doing it this week in the middle of phone calls

  • Mr.E.Us

    Mine started today….twice. Only happens when Im listening to music. It reboots and when I try to listen to music… the music files are gone… I have to restart my phone to listen to music again… I’m thinking of just switching it for a Blackberry 9780 or a HTC HD7.

    • http://twitter.com/flaw ♥ Eleni

      If you want Android you should look into getting a HD2 and putting Android on it. Much better than T-Mo’s current Android lineup.

  • Mr.E.Us

    Mine started today….twice. Only happens when Im listening to music. It reboots and when I try to listen to music… the music files are gone… I have to restart my phone to listen to music again… I’m thinking of just switching it for a Blackberry 9780 or a HTC HD7.

  • Anonymous

    I own a Nexus 1 that won’t hold a signal 50% of the time and I have to use a bluetooth with that I paid over 500.00 for. I wanted to upgrade to the Nexus S but I wanted to wait and make sure there were no major flaws. Sorry rebooting randomly is a no go for me. How about testing these phones extensively BEFORE they hit the market. The antenna in the Nexus 1 is in the bottom of the phone! How stupid is that and why wasn’t it fixed BEFORE it hit the market. Looks like I will have to sit out the Nexus S until the rebooting issue is fixing.

  • http://twitter.com/flaw ♥ Eleni

    You guys should Google “Samsung Captivate random shutdown.” After hearing about all of that drama I don’t trust Samsung phones at all.

  • http://twitter.com/flaw ♥ Eleni

    Well we can’t necessarily say that about vanilla Android when the Nexus S has vanilla Android and is randomly rebooting :-P I can say that neither of the two N1′s I’ve owned nor my G2 have ever randomly rebooted.

  • http://twitter.com/flaw ♥ Eleni

    Well we can’t necessarily say that about vanilla Android when the Nexus S has vanilla Android and is randomly rebooting :-P I can say that neither of the two N1′s I’ve owned nor my G2 have ever randomly rebooted.

  • DT

    Well I’m starting to think that this is a common Android problem across the board because alot of people on other forums seem to also be complaining about the same bug on the HTC range of smartphones. I hope HTC manage to solve their problems also, but as usual they don’t seem to actually know what the problem is. So far I am on my 3rd Desire :(
    Fingers crossed this time as I am starting to lose faith in Android!

  • Junk5

    Plenty of reports. Old problem, since solved. Either upgrade to Android 2.3.4 or put CyanogenMod on it.  I am certain there are other options.  This is not a common problem with Android ‘phone, but certainly with early version so of 2.3.3.

    The Nexus S is a good ‘phone, but outdated as it lacks a microSDHC (or even microSHXC but lets not get into this ) card.  Those who use this for multimedia (WAVs MP3 FLAC + AVI…) will be disappointed. 

    Otherwise, its a lovely phone to use and hold.  Its a phone, not a multimedia power house. If you want the latter then buy a Samsung Galaxy i9100.  I did ;)  LOL