T-Mobile HD7 Next Victim Of “Antennagate”?

Reports are coming in that T-Mobile HD7 owners are experiencing similar reception issues to the iPhone 4 when holding their handsets in the “death grip” position. As represented in the YouTube video above, simply gripping the HTC HD7 in the hand firmly, drops the reception from four bars to one bar. While it isn’t nearly as bad as the iPhone 4, it does raise some eyebrows. The issue doesn’t seem to affect HD7 owners in good coverage areas, as much as it does in decent and poor coverage areas where it tends to worsen the conditions. I personally own an T-Mobile HD7 and I’ve noticed reception is decent in good coverage areas but I often lose service when holding the handset in low coverage areas such as my house.

Any HD7 owners out there experiencing similar reception issues?

CrunchGear Via YouTube

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  • Anonymous

    OMFG

    HTC has ALWAYS been the manufacture with the worst reception. That’s your problem, a crappy ass HTC designed antenna.

  • Anonymous

    Oh wow…not again. Maybe the new “standard” of placing the antenna in the current location is not the best idea after all. How do these “standards” get adopted? Through the FCC maybe? If so, they have to re-think another way to position these antennas. If I’m not mistaken most of these new smartphones coming out all have similar issues, some worse than the other. I know even my Vibrant does that though not as bad. Something needs to be done in the near future with these phones and their antennas…

  • Lessy

    apply apple fix. 1bar X 4 software fix

  • Justinhub2003

    I actually haven’t had a phone that doesn’t lose some signal being gripped in certain areas. The g2 does it my nexus one did it, my g1, mt3g all had this issue. Soo its a fact that human skin blocks reception…

    • Grammatica di Polizia

      You are right. All phones can be gripped a certain way to block the antenna and decrease reception.

      People in here criticizing HTC antenna design don’t know what they are talking about. One can take any phone, search YouTube for “________ antenna” and find someone demonstrating that phone’s reception problems when the phone is held a certain way.

      While I don’t really like Apple products, I thought Apple got a bum rap on its supposed antenna problems. Steve Jobs was really pissed that he had to have a press conference and agree to give out free rubber frames.

      If people listen to his speech, he was right, all the phones he projected on the screen (BlackBerry, etc.) have “antenna issues” and if held a certain way you can make four bars go down to one or even lose reception completely.

      Jobs was also right that there’s a dilemma for manufacturers. People don’t want external antennas, but when antennas are put inside the case there’s not going to be an ideal place to place it, at least to where there’s no reception issues depending on how someone holds the phone.

      And so too are people quick to blame handset design or engineering when a poor signal may be the user’s environment. For example, in many parts of my residence I can drop calls because I lose reception. And it does not matter what phone I have had, they all get horrible reception in parts of my residence.

      Come to think of it, I recall playing with phones that had an external antenna. I used to cover it up with the palm of my hand to see if I could make the bars go down to none. Sometimes I succeeded.

      Oh, another thing he said, which was correct, remember that the bar graph signal indicator is horribly inaccurate. Even if no bars are showing that does not mean there’s no signal.

      I think this is silly actually, it’s the fashionable thing to complain about, ever since Apple’s bum rap.

      • Anonymous

        How dare you suggest I don’t know what I’m talking about.

        HTC’s CELLULAR antennas Are WELL below what Motorola designs. They have always been poor when it comes to network reception. It’s a fact. My new DEFY pulls in higher -dBm readings than ANY of my old HTC phones. They suck at designing cellular antennas! Something like this requires experience in RF and HTC doesn’t have it. Motorola does.

  • Zarbon

    There is no problem here… no problem at all, right Apple fans?

  • MizzleDizzle

    This phone has horrible reception compared to my HD2. In my office sitting next to each other the HD2 will have full EDGE signal, but the HD7 is struggling to keep a signal at all. Not happy.

    • http://pulse.yahoo.com/_TMJPXWZ43W5BFC4MHGWBBFWUCQ Dan B

      What’s even more amazing is my hd2 can have 1 bar signal and my dell mini netbook will have 3 or more. I took a trip from chicago to seattle back to chicago this month on amtrak and i swear my hd2 in the middle of nowhere will drop a call and say no service but my dell mini will surf the web for a few more minutes.

  • Chatter

    Folks chill. Lets not go crazy with “HTC is crappy” and “Just like Apple” analogies. Lets see how many users it impacts before we decry HTC, TMobile, MS and the rest of the world. The iPhone is still the top ranked phone in customer satisfaction and as long as customers like this phone and OS, it will fight through. I know David was being provocative but calling this “antennagate” is too soon – lets wait and see if this becomes a mass problem before we issue recalls and free bumpers.

  • Chatter

    Folks chill. Lets not go crazy with “HTC is crappy” and “Just like Apple” analogies. Lets see how many users it impacts before we decry HTC, TMobile, MS and the rest of the world. The iPhone is still the top ranked phone in customer satisfaction and as long as customers like this phone and OS, it will fight through. I know David was being provocative but calling this “antennagate” is too soon – lets wait and see if this becomes a mass problem before we issue recalls and free bumpers.

  • St. Jobs

    you’re holding it wrong

  • Tmobilenator

    Maybe if phones dident come out every 30 sec and companies actually did some R&D then all the new phones wouldn’t have all of the problems they have now!!!

  • Anonymous

    Classic Microsoft rushing out products before testing.

    • guest

      it has nothing to do with ms. it’s HTC design of hardware and antenna placement.

      • Anonymous

        thats like saying apple has nothing to do with Foxconn’s hardware. They are obligated to look at the device and put it thry at least some kind of run thru.

        • guest

          i phone has apple logo. HD7 had HTC logo.

        • Anonymous

          The iphone is Apples phone but if manufactured by Foxconn, the HD7 is manufactured by HTC. All im saying is MS should of put it to the test before slapping there crappy OS on it. Anyway the whole thing is irrelevant Win Phone wont be around for to long, I urge yo to by two or three.

        • http://tmonews.com David

          You like Android, we get it. Go marry an Android doll and we’ll all be very happy for you. Stop trolling these posts, if you continue to do so you’ll find yourself unable to post period.

        • Anonymous

          Relax Dave, we have been thru this dance before, WordPress bans or IP bans wont work. And lets face it this blog would be a boring place.

        • Bratty

          Ooooh David – can we try boring for a while if it means we get rid of this droid? I know I only some to your website for his comments and not your reports but maybe I can try something different? Lets try it without him!

        • Anonymous

          Boy your grammar is all over the place, If english is not your first language i’m sorry i understand.

        • Bratty

          Yup…did it so you will understand. See – you get jibberish!

        • Anonymous

          You spelled “Jibberish” wrong its spelled “Gibberish”, its OK I’m hear to help.

        • Bratty

          You mean you are “here” to help. NOT “hear”

          Dude – serious loser now for pointing out a mistake and then making one. As I said before – you ARE dumber than sh!t
          Oh and learn to expand your vocabulary when it comes to spelling the word and before correcting, look up the meaning. You will find yourself insulted again. Seriously dude, you are getting your ass kicked all over the place but I am happy you keep coming back. It is too easy though so step up a bit and don’t make stupid mistakes when trying to correct others.

        • Anonymous

          Hey good for you Bratty, you picked up on that mistake. I was hoping you would, that shows me you have potential. See anyone can learn, good job buddy, I’m proud of you little slugger.

        • Bratty

          Thanks lil gurrrrlllll.

          (can you pick up the spelling mistake?)

        • http://tmonews.com David

          Ok, then a cat and mouse game it is. Stop trolling, it’s a very simple concept. Do you really get off by coming onto these boards and making yourself look like a fool? How’s life in your mothers basement?

        • Anonymous

          Dave I thought you where above insinuating people are fools, I guess it goes to show your ability to handle people under pressure. resorting to name calling, how 5th grade of you. As for my living conditions the only thing in my basement is wine, and not the $15 dollar stuff you would drink and say “mmm this is a great wine” ;-}

        • Bratty

          So you have been to David’s basement too? You must really like basements.

          As for your comments, what is your love affair with Android? I mean, it is cool and all but you really need to stop with your obsession. You forget that the issue being discussed here is a *possible* hardware issue and you jump to the conclusion that Microsoft did not do adequate testing. Why? Because at this point, a handful of people have issues that plague many similar type phones? If this does not make you look like a fool, then you are dumber than you appear.

        • http://tmonews.com David

          First of all, its David, not Dave. K thanks. You aren’t in any position to proclaim any sort of high road when it comes to insulting people or insinuating they are fools. If you’re wine cellar is so vast and wonderful, enjoy it with the company of a lady, not the internet. I think it’s time you go on a break.

        • Anonymous

          David, my shift as it where is not over, and yes I have entertained in my cellar before. Let me amend our previous deal, If by this time next year Win phone 7 goes away, instead of the $50 dollars you have graciously declined Ill invite you and a guest to a dinner party and Ill give you a tour of my cellar.

        • http://tmonews.com David

          Pass, but feel free to post in every single Android related post professing your undying love to that little green machine.

        • Anonymous

          Ill always keep on posting, Don’t discount my offer. Heck I would even fly you and a guest out to the west coast, don’t worry about accommodations it would be taken care of.

        • Anonymous

          you don’t stop, do you? did you have a hard time growing up and listening? must have…

        • Anonymous

          Nope I never stop, at least i’m not an IS tech.

        • http://www.facebook.com/MatthewSki Matthew Kalinowski

          ok tool bag my touch 4g an android phone grip the bottom or lay it flat in your hand and watch the bars magically go away and the vibrant and the captivate both have that same problem all cellphone have a grip of death the my touch grip of death isn’t that bad because nobody grips the bottom but most grip of death problems only happen when your holding it with your left hand and most people are right handed and if your not well hold it with your right hand anyway, but back to my my touch if i text in land scape which i dont because i use swype i but people do text in land scape. and i browse the web in land scape so i do have the grip of death. my point is dont blame Microsoft or apple for something that is a problem on a lot of phone and the fact is the only reason people no are looking for the grip of death or just noticing it now is because the iphone 4 had it. so shut up or get off

        • Anonymous

          just read the first few words, you write too much. My Nexus One has no problems

        • Blaine

          Please people… stop feeding the troll. That is why he never leaves.

        • Anonymous

          Ill always keep on posting, Don’t discount my offer. Heck I would even fly you and a guest out to the west coast, don’t worry about accommodations it would be taken care of.

        • http://tmonews.com David

          Pass, but feel free to post in every single Android related post professing your undying love to that little green machine.

        • http://www.facebook.com/MatthewSki Matthew Kalinowski

          Go David lol

        • http://tmonews.com David

          First of all, its David, not Dave. K thanks. You aren’t in any position to proclaim any sort of high road when it comes to insulting people or insinuating they are fools. If you’re wine cellar is so vast and wonderful, enjoy it with the company of a lady, not the internet. I think it’s time you go on a break.

        • Anonymous

          The iphone is Apples phone but if manufactured by Foxconn, the HD7 is manufactured by HTC. All im saying is MS should of put it to the test before slapping there crappy OS on it. Anyway the whole thing is irrelevant Win Phone wont be around for to long, I urge yo to by two or three.

        • Bratty

          @Guest: you are arguing with someone who cannot read your comment or follow along with his own logic to realize he is dumb. Don’t bother.

        • guest

          i phone has apple logo. HD7 had HTC logo.

        • Bratty

          Yes – and you KNOW Microsoft just did not test it or try the phone before “rushing it out” to the foolish masses right? I mean, no Android phone has EVER had a reception problem because Google personally tests each and every phone from every manufacturer while Apple and Microsoft just suck at this.

          Dude – you are dumber than sh!t. Take a hike. You like Android but give it a rest dimwit.

        • Anonymous

          Yes HTC and Apple have had an issue here and there, but than again HTC and Apple have put out alot of different models. MS wants to make there crappy Win phone a success, you would think they would pick up the phone and play with it a bit. Windblows Phone 7 is failing and its barely out.

          Android rules, and soon will be number one in the world.

      • http://www.facebook.com/MatthewSki Matthew Kalinowski

        every phone has a grip of death some are just easier to find

  • Kai

    this is good news!! hd7 owners rejoice!! apple, i mean….htc will be giving out free cases in order to rectum, i mean…rectify the problem!!

  • 4G OR NOT TO 4G

    cute but does anybody care about a Windows 7 phone…sorry Windows, you waited too long!

  • Anonymous

    All devices loose some kind of reception when covering the antenna area of the phone. You would think they would have this antenna issue figured out by now. This is IMO the most important function of a phone. No reception no phone. HTC should be ashamed of themselves, most of their devices suffer from this kind of an issue. Get on the ball. Too bad that device has great looking hardware and seems to be put together with all great products.

  • Anonymous

    What ever happened to the old reliable pull out antenna? This should be installed for back up reliability, when in a hard to reach area you could always pull out the old reliable pull up antenna and then no signal problems. Sometimes the old ways are the best.

  • Mgymnop

    Had exactly the same problem with my HTC Nexus One. It never got really fixed. I have now a HTC MyTouch4G and the reception is much better:-)

  • Upforit

    Same thing was happing with the HD2 and not only mine it was 4 other, that had the same problem, and HTC claims not to know anything about this.. I left Tmobile behind this issue.

  • PrisonerOfDoom

    I’m still interested in picking one up. I can’t believe it’s been out for 3 weeks and people are just now finding this out. Leads me to believe there isn’t an issue with the actual call/data reception. If so, wouldn’t there be more complaints about dropped calls and not fewer bars when the phone is held a certain way?

    • Elguapo

      Hardly anyone is buying the phone, that’s why

      • Qdichris

        Agreed. And the ones we’re selling are coming right back.

  • PrisonerOfDoom

    I’m still interested in picking one up. I can’t believe it’s been out for 3 weeks and people are just now finding this out. Leads me to believe there isn’t an issue with the actual call/data reception. If so, wouldn’t there be more complaints about dropped calls and not fewer bars when the phone is held a certain way?

  • http://www.facebook.com/MatthewSki Matthew Kalinowski

    i dont have an hd7 but i have the mytouch 4g and although i never text in land scape if you text in land scape you drop like 1 or 2 bars nothing big because i normally use my phone upright and ive also only had the phone for like 3 days so it might just be bad coverage near my house

  • http://www.facebook.com/MatthewSki Matthew Kalinowski

    i dont have an hd7 but i have the mytouch 4g and although i never text in land scape if you text in land scape you drop like 1 or 2 bars nothing big because i normally use my phone upright and ive also only had the phone for like 3 days so it might just be bad coverage near my house

  • Joeycalzano

    this is nothing new. this issue happens with most phones these days.
    seriously, take whatever phone ur using now and hold it, turn it, shake it, do whatever u want to do to it and the signal bars will fluctuate.

    • jcj

      Bull, I have tried it on several phones I have and none do it

    • Anonymous

      doesnt happen to my MyTouch4G or My G2

    • Anonymous

      doesnt happen to my MyTouch4G or My G2

  • jesus houston mx

    its a windows mobile phone what do you expect!!

  • jesus houston mx

    its a windows mobile phone what do you expect!!

    • Anonymous

      What does it being a windows mobile phone have to do with anything? I have one of the first HD2′s out for T-Mobile and have no issues with it. Still running the stock 2.10 ROM on it as well, so your comment about it being expected since it is a windows mobile phone is irrelevant.

    • Anonymous

      are you DUMB? it just has WINDOWS OS, its an HTC phone, RETARD

      • matchesmalone

        Such anger.. Might I suggest therapy?…

    • Cj

      It’s not the fact it’s a windows phone, it is fact that phone manufactures of cell phones have got no clue, about ergonomics. Would it be obvious not to put the antenna where someone holds it. It’s doesn’t seem anyone paid attention to the Iphones problems.

  • http://www.facebook.com/profile.php?id=513231043 Andrew Goose Klausing

    happens to mine too :(

    • PrisonerOfDoom

      Are your calls dropping?

  • Anonymous

    well Steve Jobs is probably shitting himself BECAUSE he’s so excited

    • jcj

      It was probably leaked by steve jobs himself

  • Don’t Hate

    Hey all you Haters before you bash it for being Windows go play with it please., it is a completly new OS from top to bottom like Android was 2 yrs ago and it looks ad runs awesome just not as many apps yet. Butback to the signal issue i would want to know if all these people who are seeing this issue have the new updated sim cards yet? Did they they have their SIM card replaced when they got t new HD7?

    • Techy2010

      I think peeps here know its hardware design, NOT software (windows mobile) design that is causing the issue at hand.

  • Grammatica di Polizia

    I know nothing about handset manufacture, but could this be the manufacturers putting the antenna where the public thinks it will not fry one’s brain?

    I am not saying that there’s merit to the “cell phone causes brain damage” controversy or scare, IMO I don’t think there is anything to it, but perceptions are all that matters to buyers and what affects sales.

    So while moving the antenna to the bottom of the handset does not do squat in terms of making the handset “less radiating” seems to me that manufacturers can respond to user perceptions and concerns by saying “our antennas and receivers are at the bottom of the phone, and not close to the brain.”

    Before you laugh me off the Net, there’s a reason why they are designing the phones the way they are. I assume manufacturers could easily locate the antenna anywhere but where the “death grip effect” can occur. So why are they placing it where they are?

  • http://twitter.com/jakcrow Jak Crow

    Oh for christ’s sake. This is an incredibly common issue with many phones with their cellular antenna in the base. Nexus 1, galaxy s, g1 if I remember correctly, HTC Tytn, if you wrap your hand around the bottom of each phone, they will lose signal strength. Why manufacturers aren’t putting the antennas at the top of the phones I have no idea.

  • Jerry

    My HD7 only gets bad reception if I hold my iPhone next to it. Clearly, the iPhone is the problem here.

    • Anonymous

      I “liked” this because a person named TmoNews_Inyuasha did….. just being honest….

    • Anonymous

      I “liked” this because a person named TmoNews_Inyuasha did….. just being honest….

  • Andrews240

    No issue here, with my HD7. The signal did not drop, no matter how I held it.

  • Chatter

    David – Is this an issue with ALL the Windows phones or just the HD7? Can you please find out and update?

    I think people are blaming OS incorrectly and while I think it is a hardware issue, knowing if this is happening to other MS phones could clarify the issue further.

    • http://tmonews.com David

      This seems to be an issue with all phones, not just a Windows Phone device, it happens with Android handsets, iPhone, plenty of phones with the Antenna in that particular spot, Blackberry had this problem as well

      • Chatter

        Absolutely – I agree with you. I just wanted to see if the other windows based phones (on other networks) were reporting this any more/less than the HD7. I think we can put this to rest though and hope this is a minor flaw!

  • Chatter

    David – Is this an issue with ALL the Windows phones or just the HD7? Can you please find out and update?

    I think people are blaming OS incorrectly and while I think it is a hardware issue, knowing if this is happening to other MS phones could clarify the issue further.

  • Emil Ghoting

    The HD2 does this ALOT but I always chalked it up to the radio for Android. I never tested it enough with WM to see if it really suffered from antenna problems. Wondering if this is an HTC design thing now.

  • Emil Ghoting

    The HD2 does this ALOT but I always chalked it up to the radio for Android. I never tested it enough with WM to see if it really suffered from antenna problems. Wondering if this is an HTC design thing now.

  • molten

    I have been trying this with my HD7 and it doesn’t seem to drop like the guy in the video. I have to really squeeze the phone to drop maybe a bar, 2 at the most and this is when I am in the basement where with my touch pro 2, I wasn’t even getting 3g signal. I can’t say for sure but it looks like a signal issue or if you want to choke the living sh*t out of your device. All I can say is, to each his own.

  • Techy2010

    Will HTC come to the rescue of Tmobile, offering FREE cases to rectify the issue of the HD7 antennae problem similar to the iPhone4? The HD7 will change to Gprs or Edge connection/speed if it tries to look for a better reception. Forget about Tmobile 4G speeds when this is happening.

  • Wilma Flintstone

    So now Steve Jobs is creating words? “Antennaegate” is not a real word nor the correct term for this situation.

    Anywho, on topic, This is most likely a Hardware issue through either design flaw or malfunctioning parts. Yes, there are a few (and I do mean few) other phones that suffer from this signal interference. I have not run into this problem on my HD2 yet (maybe the only thing this specific HD2 actually does correctly, can’t wait to get rid of this thing). I doubt that it’s a software issue because there would be many other phones suffering from this and an Update would’ve already been issued for it a while ago when the iPhone 4 fell victim to it. Hopefully there will be a simple fix for it for the people that are going through this manufacturing defect.

    Also, where is ItsMichaelNotMike? I used to look forward to his Uber Long Extra Wordy Specific posts. I hope he’s not another that is suffering from Disqus Disease. I just got over that.

  • Coco

    I have one and i’m a “deathgrip” holder… I don’t have a problem with it at all.

  • Coco

    I have one and i’m a “deathgrip” holder… I don’t have a problem with it at all.

  • HD7 User

    I have had no issues i have been using the device since it’s launch

  • matchesmalone

    I just got the HD7 and it is NOTHING like the HD2, so there is NO comparison. I used to used the mda, wing, dash.. loved them all. But this phone is BY FAR the best of them. Is it perfect? Of course not! EVERY phone that comes out has problems. And there can ALWAYS be a bad unit out there. Maybe stop and consider this guy may have just received a defective phone.

    I also know in my apartment, in my office, I get horrible reception. But if I lay it down near my laptop or even my metal lamp, the bars go up. This is not a huge issue for people who understand cell phones. If you want a phone that you will never have a problem with signal and not hate the OS, stick with landline.

  • Dylan Wells

    Just like the iPhone 4.

  • Paul1427

    I noticed the same thing on my HD7. When I’m in a 5 bar area it drops 3 bars. I’ve had calls drop in poor coverage areas. This and the pink pictures is making me angry.

  • JustPassinThrough

    I have had mine for a week now and I haven’t experienced it at all.

  • Ohsnapitzjustdavis

    I’m in a “Good” reception area but gripping and not gripping still gives me 0 bars! Im lucky if I get 1 bar, I switched my sims to my iPhone 3gs and I get like 3 bars, I mean what’s up with that?

  • Sullydude

    My HD7 isn’t making calls period, it will sit there saying dialing *for multiple numbers… then says ended, *I have full bars. I hate to say it but I’m tired of this phone, it cant handle 3g, it finally got updated, and now I cant call anyone! Microsoft was not ready to release this phone. So I’m sorry to say I’m going either to iOS or Android.