(Updated) T-Mobile Announces Black Friday BOGO Promotion

Update: Since there seems to be quite a bit of confusion regarding the T-Mobile statement below, I’ve asked for and received clarification which does indeed state BOTH lines must be eligible to upgrade.  The statement follows:

The promotion is available on all T-Mobile family plans, including legacy and Even More, for new customers who activate two or more lines. Existing T-Mobile customers can take advantage of the BOGO but they will need to add two lines or upgrade an existing eligible line and add a line or upgrade two lines to be eligible. Flex pay family plan customers do not qualify. When using the BOGO for the Samsung Galaxy Tab, the customer does not have to be on or activate a family plan, however the “get one” will have to be on a family plan.

We just received a quick email from T-Mobile offering up some information on their Black Friday promotions.  As it turns out, T-Mobile is offering one of their staple Buy One Get One Free offers starting Black Friday November 26th and running through January 18th.  The BOGO is good for all T-Mobile family plans including Even More, legacy customers who activate two or more lines and for those who upgrade at least one eligible line.

Note: In order not to confuse anyone, the above image is not offering up all the BOGO combinations one can make with this offer.  Check with your local store or customer service for more details!

Check out the full release below:

Just in time for the kick-off to the busy holiday shopping season, T-Mobile USA, Inc. today announced the upcoming availability of a new in-store BOGO promotion for families.  Starting on Black Friday, new and existing customers who sign up for a T-Mobile family plan with a two-year agreement and purchase a featured smartphone, such as the T-Mobile® myTouch® 4G, or the Samsung Galaxy Tab™ from T-Mobile can get a new featuredsmartphone or affordable Android™ handset for FREE!

Featured smartphones from T-Mobile include the T-Mobile®myTouch® 4GT-Mobile® G2™ with Google™, HTC® HD7 and BlackBerry® Bold™ 9780.  Affordable Android smartphones include the Motorola DEFY™ with MOTOBLUR™, Motorola CHARM™ with MOTOBLUR™, LG Optimus T™ with Google™ and T-Mobile® Comet™.  The new in-store BOGO promotion will be available Nov. 26 through Jan.18, so families who would prefer to avoid the Black Friday crowds this week will still have an opportunity to take advantage of the offer.

The promotion is available on all T-Mobile family plans, including legacy and Even More, for new customers who activate two or more lines or existing customers who are on a T-Mobile family plan and upgrade at least one eligible line.  Mail-in rebates are applicable on all devices and data plans will be required.

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  • OneUpDave

    That’s what I call a sale!!!

  • Fixxer56

    About time, my G-1 is straining and the Philly area has been down/upgrading for 3 days now

  • Nate

    Awesome! Time to retire the G1.

  • Pamma

    So with this do I just have to upgrade 1 line and can get another phone for a different line without upgrading that line?

    • Jdawg1x

      That is how it seems…

      Anyone know for sure?

      • Jason

        I work at a retail store. All BOGO offers w/ upgrades would have to involve 2 lines eligible for a full upgrade.

        • Pamma

          So if I have 2 lines eligible I would have to upgrade both and not just 1.

        • http://tmonews.com tmonews

          Of course.

        • Nobrainer

          and you must get the $30 data add on

        • Jin

          So if you have to upgrade 2 lines at once, does that mean you get 2 phones + 2 free phones?

        • http://twitter.com/raitchison raitchison

          What about the $10/$15 200MB plan, I don’t see anything in the article saying you must get a $30 plan.

        • Htein

          Or the $10 200MB data plan

    • http://tmonews.com tmonews

      As I understand it, each line would have to qualify for the upgrade, you can’t just upgrade to a new phone without a qualifying upgrade.

      • Nobrainer

        tmo, you are absolutely right. This is unlike any other promo, people! you ALWAYS must be fully eligible to receive ANY sort of discount from tmobile, and it WILL be a 2 year contract, and you MUST have a $30 data add on!

        why would they give you a free phone without contract so you could just cancel the line and sell the phone and make $500??? that makes no sense.

        • kraz33

          1. If Nobrainer is right, then what makes this different from other BOGOs? Isn’t that how they always work? You have to have 2 eligible lines to take advantage?

          2. That’s not what this promo seems to read. It seems to only require 1 eligible line. “…or existing customers who are on a T-Mobile family plan and upgrade at least one eligible line.”

        • http://twitter.com/jewishdave jewishdave

          i just can’t imagine a situation where me and someone in my family would both be up for upgrade at the same time and be able to take advantage of this or any other of these b1g1free deals. i’d do it for a backup phone or something for myself, but my girlfriend has her own damn phone, and so do my parents. none of them schedule their updates with me. this sucks especially because this is probably the only way to get a “deal” of any kind on a G2 without getting a NEW contract (my girlfriend is up for upgrade and wants one for less than 199)

      • Nobrainer

        tmo, you are absolutely right. This is unlike any other promo, people! you ALWAYS must be fully eligible to receive ANY sort of discount from tmobile, and it WILL be a 2 year contract, and you MUST have a $30 data add on!

        why would they give you a free phone without contract so you could just cancel the line and sell the phone and make $500??? that makes no sense.

      • Guest2010

        i bought the MTG4 on the day it was released. does any of this apply to me ? or u think i can talk to store sales to possibly help me on this ?

        • http://tmonews.com tmonews

          No you would not be able to take advantage of this offer, you bought it on release date. The sale runs from the 26th through January, it only applies to people purchasing equipment then.

    • Jin

      Yes, you can. If you have 1 line in your family plan that is eligible for upgrade. Then after you upgraded you get 2 phones (1 + 1 free). Then you use 1 phone for this line and the other phone for your other line (the one that either not eligible for upgrade or is eligible for upgrade but u dont want to upgrade yet)

      All you have to do is pop in the sim card and use it.

    • Jin

      Yes, you can. If you have 1 line in your family plan that is eligible for upgrade. Then after you upgraded you get 2 phones (1 + 1 free). Then you use 1 phone for this line and the other phone for your other line (the one that either not eligible for upgrade or is eligible for upgrade but u dont want to upgrade yet)

      All you have to do is pop in the sim card and use it.

  • http://twitter.com/mrjlwilliams J. Williams

    They need to give away a Tab…that would blow it away!!!!!!

  • Sfa

    can u by it without contract and get other free. that would be a good deal. for 400-500 get mytouch 4g and get g2 free

    • Sdflkjsf

      no, that would never work

    • Sdflkjsf

      no, that would never work

  • Will

    Wait. DAMN. I just got my MyTouch 4G on the 11th and now this… i wonder if they would allow me to take advantage of this still? Hmmmmmmm

    • Tim

      not unless you return your phone NOW, reverse your contract, then re-buy it on black friday (from another store). the 25th will be your 14th day, meaning black friday, the 26th will be one day too late.

    • Tim

      not unless you return your phone NOW, reverse your contract, then re-buy it on black friday (from another store). the 25th will be your 14th day, meaning black friday, the 26th will be one day too late.

      • Htein

        It depends. I believe you will still be in the system. It will be better to contact your current store and work something out than go behind their back. You can cancel everything and then when you resign up at another store you could possible run into problems resetting up the account. Then you will be in a worse spot, unless you really don’t care about getting TM service.

        My store gave me 30 days return policy, in which they will also match any lower promotion as well. On my contract it says 14 days return with contract (30 days California).

    • thereugo

      Should of waited, come on u had to know that they were going to do something like this.

    • thereugo

      Should of waited, come on u had to know that they were going to do something like this.

    • thereugo

      Should of waited, come on u had to know that they were going to do something like this.

  • Jprz_m

    I like to see the Ipad on Tmobile

  • Anonymous

    Im sure that as always, us even more plus plan people get nothing? lol

    • Enigma

      discounts on your bill. lol.

      • Beef Twinkie

        The difference in my bill for having More + is $40 a month compared to the same contracted bill… which is a savings $480 a year.

        If there’s no phone I want in that year, then I just saved myself $480.

        If there is a phone I want, I can buy it at full price and split the payments up into 20 months… let’s assume the avg phone is $400… that’s $20 a month. So in the same year, I’d save $480 off my bill, but spend $240 on a new phone; then in the second year I’d save $480 and spend another $160.

        If I was under contract, that same phone would mean I’d lose that $480 discount I get per year, but gain a $200 discount on the $400 phone, so in that year I’d only be losing $280 initially. Then the remaining cost of the phone, the other $200, I’d have to pay back within 4 months, so then my first year I’d only really be paying $80 more than being non-contracted.
        Then you hit the second year where most likely I wouldnt get another phone (and probably wouldn’t be give a nice $200 discount since I’m still within a 2-year contract)… meaning I’d be paying $320 more in the 2nd year contracted over non-contracted.

        So…. yeah. discounts on my bill. EXACTLY.

        • Jin

          So you’re saying buying the phone with full price ie. $400+ with no contract is the best?

        • Htein

          Not really it depends on what you were grandfathered into originally.

          I priced out the service a month ago. And for me to sign up with TM under More compared vs More + it didn’t make sense to me. It ended up like only under $10 difference since I got 15% discount on Even More.
          So paying almost $1350 on my 3 smartphones to save under $10 a mo didn’t make sense to me.

        • DylonCorp

          Everytime.

  • Yo Mama

    You guys are all idiots. Contract required and you need to qualify by either being eligible for an upgrade or by adding another line.

    • Anonymous

      Thank you… Im sure you are the pick of the litter… lol

    • http://alexbutts.com/ Your Name

      Most people are eligible for upgrades, your contract does not have to be out with T-Mobile.

  • NotSure

    It says: The promotion is available on all T-Mobile family plans, including legacy and Even More, for new customers who activate two or more lines or existing customers who are on a T-Mobile family plan and upgrade at least one eligible line. Mail-in rebates are applicable on all devices and data plans will be required.

    So this would indicate that I only need ONE ELIGIBLE line in order to to get the BOGO.

    • Will

      EXACTLY! I hope this is not a typo or an overlook because that is one hell of a deal then. On it’s own its a great deal but this would put it over the top. *crosses fingers*

  • thereugo

    That’s what I call Merry Christmas, I was going to Walmart and get the G2 with a 100 dollar gift certificate, but I can probaly imagine all the mess if something is wrong with the unit or something. Now I can get my son the G2 for a gift and get my wife the Mytouch4G for free, but I would like to know do both lines have to be upgraded? Doesnt matter as long as I’m saving some kind of money on one Phone.

  • Guest2010

    i bought the MTG4 on the day it was released. does any of this apply to me ?

  • Guest2010

    i bought the MTG4 on the day it was released. does any of this apply to me ?

  • Patmvaldez

    If you have to buy the $30 data plan, this doesn’t sound like too much of a deal to me. This deal would cost me an extra $1200 in charges over 2 years to get a “free phone” (data plus extra line charges).

    • Syence

      If you dont want data with your smartphone, what good is it ? You might as well get a free flip phone. Without data, they do the same thing…lol

      • Patmvaldez

        It’s called the $10/200mb plan, perhaps you heard of it? If I could do that, it might be something to consider because that’s what I’m paying for data now.

        • Htein

          I don’t see why not. It is an available option for all phones. Atleast that what I was told by TM. I had the option of signing that up on my 3rd MT4G but I opted to choose the $20 unlimited data instead.

          BTW got my 3 MT4G’s for $50 ea. So I’m pretty sure I still got a better deal here. This will probably be BOGO but you are buying 1 at full contract retail price so around $150-250. I believe going price of this phone is $250 with $50 rebate in stores right now.

      • Htein

        Because not everyone needs data. I’ve been running my MT4G on wifi the whole time I’ve had it. I don’t have service with TM right now not until Dec 19th when the lines get activated.

        I’ve always wanted a good phone to use, specially for texting, but I’ve never liked the cheapo phones. Just because you own a smartphone doesn’t mean you have to use a gob load of data.

    • Jin

      Yea I agree, if you have to get the $30 / month data for this buy 1 get 1 free, it’s actually not a big deal lol. I would say it would be the same as getting 1 phone with the $15 / month data. So im pretty sure u dont have to get the $30 / month data for this BOGO

  • http://twitter.com/Knownoutcast Black/ #NT

    YES!!!! I been waitin for this. I was gon try my luck w/ Wally World w/ the purchase, get $100 gift card but I like this deal better. Been plannin on gettin me and the mrs the MyTouch4g so we can video chat. I really hate phones w/o physical qwertys but what can I do, need the ffc.lol

    • Htein

      That is what my wife and I thought before we tried the MT4G and swpe. We can’t be any happier with our purchase.

      But if you can afford the $200 cash out per line until you get your rebate/gift card WM is a better deal.. They even have free activation. And you end up making $100 for 2 lines after rebates/gift cards.

  • vincent

    BTW to all of you people here thinking about walmart for the 100 and this, we dont do BOGO’s instore. Sorry.

    • Htein

      I think the WM deal is still the best if you don’t mind having $200 cash out per line until you receive your rebate/giftcard.

    • Htein

      I think the WM deal is still the best if you don’t mind having $200 cash out per line until you receive your rebate/giftcard.

    • Htein

      I think the WM deal is still the best if you don’t mind having $200 cash out per line until you receive your rebate/giftcard.

    • http://pulse.yahoo.com/_SV4ULKDQAPIY7VPEPU3LHHV4OM Mr Tibbs

      or you can go to Costco for $150 with a $50 mir so its $99

    • Jin

      What you mean YOU don’t do BOGO in store? You work for tmobile or something? or what are ut alking about

  • the loyal T-Mobile Dealer

    and T-Mobile strikes again the authorized dealers (little people), i feel like we (independent dealers) are competing against out own company…there’s now way we can match something like that, and still make a decent amount of profit..

    • Enigma

      The majority of authorized dealers (not all), are scum who screw over the customer and are only interested in making themselves money, at the cost of the customers.

      • Htein

        I don’t quite understand this. I’ve bought 4 years worth of service from authorized dealers before. It is not like they provide you the service. TM overall will be incharge of providing you the service. All you are doing is agreeing to TM terms and the dealers terms to get better pricing on the phones.

        I don’t understand how they screwed you over? Unless ofcourse you didn’t read your contract, cancelled lines and got charged fees on the phone and EFT or whatever. In which case if you didn’t follow your contract whose fault is it really?

      • somebody

        i agree almost every authorized dealer iev seen has tried to rip me off. They tried charging my sister 275 $ for a Samsung highlight WITH a 2 year contract. I got it free from amazon…….

        • Noodlegrl318

          I work for a dealer, and he is SUPER ethical. His whole thing is treating the customer right so that they come back. I NEVER knew how much the other dealers screw people over. Just now I had a customer walk in, and ask for an upgrade since he has had it for two years.

          Well in feb, he added a line for his daughter and what the other dealer did was move them to another account entirely (so it counted as a new activation which means commision to whoever did this) and it screwed him out of his eligability to get an upgrade. It’s dealers like that that give us all bad names! but I promise there are some out there!

      • somebody

        i agree almost every authorized dealer iev seen has tried to rip me off. They tried charging my sister 275 $ for a Samsung highlight WITH a 2 year contract. I got it free from amazon…….

  • Azad

    Family plan 3000 mins.

    I have one line that is eligible for upgrade.
    But they are all under contract for the next 20 months.

    Would I be able to get in on this?

  • Azad

    Family plan 3000 mins.

    I have one line that is eligible for upgrade.
    But they are all under contract for the next 20 months.

    Would I be able to get in on this?

    • Jin

      What are you talking about? If all of your lines are all under contract, that means you are not eligible for upgrade lol. Eligible for upgrade means you are out of contract.

      • Anonymous

        That’s simply not true. I’m in contract (due to adding a corporate discount) but it’s been 18 months since my last upgrade, so I can still get huge discounts. Renewing your contract doesn’t always mean that you reset your phone discounts.

        • Daniel

          I know its been a long time since you last phone upgraded, but 18 months needs to be 22 months to be “FULLY ELIGIBLE,” well “Same as new,” is now what we call it… but its all the same flavor. IF none of your lives has been 22 or more, your not going to be eligible. UNLESS YOUR TALKING ABOUT activating two new lines in total. The first new activation you pay for, then the second new activation you would get for free (after mail in rebate OF COURSE)

        • Anonymous

          Typically customer service or loyalty will give me a full upgrade at 12 months, it’s all a matter of how and who you talk to. If you’re the type of person that accepts anything that the CSR tells you, or if you are a little pushy.

      • ZachTMO

        Incorrect Jin, lines of service can still be under contract and be qualified for full discount as well. Contracts are extended due to rate plan changes, corporate discount additions, etc, not just upgrades.

  • Jin

    So does anyone know if you need to have at least 2 eligible lines for upgrade in order to get this deal? or you only need 1 eligible line for upgrade?

    • Blue

      Every BOGO t-mo has done in the past has required both lines eligible for full discount. I doubt this one will be any different

      • Jin

        So let say i have a family plan with 3 lines, 2 of them are eligible for upgrade. So does that mean I get 4 phones total? (2 are free )

      • Jin

        So let say i have a family plan with 3 lines, 2 of them are eligible for upgrade. So does that mean I get 4 phones total? (2 are free )

        • Htein

          Yes if you activate 2 new lines. 1 untouched 2 upgraded 2 new activations (4 phones total)
          Or you can get 1 free and only upgrade 2 eligble lines. 1 untouched 2 upgraded (2 phones total)

        • Jin

          I dont think you understand my statement. I was asking do I get 4 phones (2 + 2 free) total from just upgrading the 2 lines (the ones that are eligible for upgrade).

        • Anonymous

          The free phone isn’t truly a free phone. It is free in that you don’t pay for it, but it still needs to be linked to an upgrade eligible line. If you are upgrading two lines, then you will purchase one phone and activate the free phone on your second line. If you want to buy two phones and get another couple phones for “free”, you would need to create two new lines on your family account.

        • Jin

          Actually, let me rephrase my statement. Let say I have a family plan with only 2 lines. One of the line is eligible for upgrade and the other line is still under contract. So according to this BOGO, if I upgrade (the line that eligible for upgrade), let say I get the MyTouch 4G for $199. Do I get another phone for free according to this BOGO?

        • http://tmonews.com tmonews

          Both lines must be eligible.

        • Jin

          Ok let say both lines are eligible. But I only want to upgrade one of the line, is that doable according to this BOGO? or I have to upgrade both of the lines (assuming both of them are eligible)? If I upgraded both of the lines, don’t I get 1 phone + 1 free for one line, then 1 phone + 1 free for the second line , a total of 4 phones total?

        • Jin

          Ok let say both lines are eligible. But I only want to upgrade one of the line, is that doable according to this BOGO? or I have to upgrade both of the lines (assuming both of them are eligible)? If I upgraded both of the lines, don’t I get 1 phone + 1 free for one line, then 1 phone + 1 free for the second line , a total of 4 phones total?

        • http://tmonews.com tmonews

          No, 4 phones? Absolutely not. Two eligible lines = one free phone + one paid phone.

        • Jin

          Ok let say both lines are eligible. But I only want to upgrade one of the line, is that doable according to this BOGO? or I have to upgrade both of the lines (assuming both of them are eligible)? If I upgraded both of the lines, don’t I get 1 phone + 1 free for one line, then 1 phone + 1 free for the second line , a total of 4 phones total?

    • hp

      you can have 1 eligible line as long as you are activating another line…

      • Jin

        So you’re saying I have to upgrade one of the line and add a new line in order to get just 1 free phone? Or I get 1 phone per line + the free ones? (total of 4, 2 + 2 free)

      • Anonymous

        “The BOGO is good for all T-Mobile family plans including Even More… …and for those who upgrade at least one eligible line.”

        “…or existing customers who are on a T-Mobile family plan and upgrade at least one eligible line.”

        According to this statement only ONE upgrade on a given family plan is required. All family plans have a minimum of two lines. It does not say that family plans are required to activate a third line if only one of two existing lines are eligible for upgrade.

        I understand that all past BOGO deals required upgrade status on both lines, but this may be very different. It clearly states it in the above statement. It reads FAMILY PLAN…UPDATE…ONE ELIGIBLE LINE.

        Where does it imply that TWO lines must be upgraded on a family plan?

        • Jin

          Yea I agree with you.

  • Jin

    So does anyone know if you need to have at least 2 eligible lines for upgrade in order to get this deal? or you only need 1 eligible line for upgrade?

  • Balquin

    OK, so my question would be this: I do not qualify for an “upgrade” till next Oct to get a MT4G for the $200. If I buy now it would be $300. If I go by one for me could I get one for the mrs. for free? We both have web service and I just want to get us the newest phones, so this would be great if they could do it.

  • Amanda Hasaka

    If you’re upgrading your phones, then yes, both lines do need to be fully eligible, both lines will require a 2 year contract extension; as well as the data feature. If you have one line eligible to upgrade and are activating a second line, that works too; also, activating two new lines count. The second phone is free after a mail-in-rebate; usually $50. Hope this helps…..

    • Jin

      My question is do I get 4 phones (2 + 2 free ) from doing that? or just 2 phones (1 + 1 free)?

  • Chet

    Okay, here’s my situation:
    I have a Blackberry 9700 that I got just over a year ago. I pay the old $20 a month data charge. My wife has an ancient Samsung clamshell that is certainly more than two years old at this point.

    I’m assuming that I’ll qualify for the BOGO deal.

    I want to get a MTHD and she wants a G2. I’m pretty sure we’ll have to pay $30 a month for her phone’s data, but will I still be able to get that $20 data charge?

    • will

      there are promotion plans and new web data plans that you can look into. like the 4g do more plans (3000mins) and the 15$ 200mb plans

    • Daniel

      I dunno, I work in customer care so I haven’t seen the official details but when ever we do a BOGO both lines have to be full discount (22 since last upgrade/activate) If you got any discount at all on that 9700, 12 months tenure isnt’ enough for your line. You could upgrade her line and activate a 3rd line of service for bogo. But thats dumb. You might just have to just do a single full upgrade on her line alone.

    • Daniel

      I dunno, I work in customer care so I haven’t seen the official details but when ever we do a BOGO both lines have to be full discount (22 since last upgrade/activate) If you got any discount at all on that 9700, 12 months tenure isnt’ enough for your line. You could upgrade her line and activate a 3rd line of service for bogo. But thats dumb. You might just have to just do a single full upgrade on her line alone.

      • Chet

        That would be pretty stupid. First of all, I’ve been a T-Mobile customer since 1996 (when it was Omnipoint)… do they want to lose me and the three lines I have? (I have my mother on my plan as well.) Does T-Mobile expect me to pay full price or wait around 11 months to get a new phone? And finally, as far as adding a fourth line… what happens to my mobile number that I’ve had for almost 15 years?

        I’m pretty sure and nice call with the retention people will get me the bogo deal. Companies in competitive businesses generally don’t piss off long term (in my case, astronomically long term) customers.

      • Chet

        That would be pretty stupid. First of all, I’ve been a T-Mobile customer since 1996 (when it was Omnipoint)… do they want to lose me and the three lines I have? (I have my mother on my plan as well.) Does T-Mobile expect me to pay full price or wait around 11 months to get a new phone? And finally, as far as adding a fourth line… what happens to my mobile number that I’ve had for almost 15 years?

        I’m pretty sure and nice call with the retention people will get me the bogo deal. Companies in competitive businesses generally don’t piss off long term (in my case, astronomically long term) customers.

    • Daniel

      I dunno, I work in customer care so I haven’t seen the official details but when ever we do a BOGO both lines have to be full discount (22 since last upgrade/activate) If you got any discount at all on that 9700, 12 months tenure isnt’ enough for your line. You could upgrade her line and activate a 3rd line of service for bogo. But thats dumb. You might just have to just do a single full upgrade on her line alone.

    • ZachTMO

      Yes Chet, if you already have the $20 PREF data feature, you’ll be able to keep that same feature when doing the upgrade. But, your wifes line would be charged the $30 feature cause it’s her first data feature. I work in Customer Care, hope this helps.

    • Covermeidit

      Not anymore with the new REQ 4G Data everyone gets 30…………I work in Retail…….Customer Care dont know anything

  • Anonymous

    I hate this. I took a gamble on whether this would happen or not since customer service told me their vibrant BOGO is expiring on the 18th or so. Upgraded and went with 2 mytouch4Gs both at $150 each.

    ! I still have 30 days maybe i can refund it and get it again..

  • KevinCG

    All I can say is, “Fuuuu&&&&<<<<<K"
    If I was only patient. MyTouch4G would be so much better with a G2 friend to play with.

  • Nate

    So Im still confused by this, if a line on our family plan is eligible for an upgrade, she cant just go in there and upgrade her phone and get a free one without activating another line, correct? Cuz I want a damn 4G and I got the Slide in June haha

    • Jin

      I think you ‘ll have to activating another line for the free phone. The way the guy from Tmonews (in this case David) stated is very confusing. Should have just tell ppl that at least 2 eligible lines and have to use both lines for the phone + the free one.

    • Jin

      I think you ‘ll have to activating another line for the free phone. The way the guy from Tmonews (in this case David) stated is very confusing. Should have just tell ppl that at least 2 eligible lines and have to use both lines for the phone + the free one.

      • http://tmonews.com tmonews

        I didn’t state it, that was the official statement, I’ve asked for and have received clarification.

  • Anonymous

    Speaking as a former T-Mobile employee for more than 2 years, authorized dealers are scum. They make problems for customers and we end up having to fix it for them. Telling customers they’re signing a one year contract and then in the system putting them down for a 2 year contract. Customers going in to upgrade and assuming everything is done normally. And in actuality, the dealer cancelled their original line, opened a new line and ported their old number to replace the new one. Customer may get a better price doing so but loses tenure. Selling features that weren’t mandatory, but pretending it to be so…etc. etc…I can go on and on. Authorized dealers for the most part are worried about their pockets and their pockets only.

    • John Doe

      I am speaking as a former T-Mobile employee and a former employee at an authorized dealer. You could not be more wrong when if comes to making mistakes on customer’s accounts. I have seen and heard worse things on the corporate side then anything. Cancelling lines is also a practice that corporate employees have done just as much as dealers. It comes down to the character of the employees that you are hiring. It does not matter if it’s corporate or a dealer. Your comment is severely incorrect and not neccessary for this article.

      • Anonymous

        I agree that it does also have to do with employees, including the bosses. I did not say that all of the corporate dealers are legit, and look out only for the customers interest…however corporate dealers FOR THE MOST part, will not screw over a customer as much as an indirect will. I stand by my comment. Also this was not meant to be a post for no reason, it was in reply to one of the first comments on this article.

    • DIRECT Corporate dealer

      I agree 100% indirect dealers are usually trouble and their offers are never 100% true. I’m so fed up w/having to fix ppl’s account due to indirect dealer fraud. If it was up to me I would shut down the whole RPS channel. Except it makes money for the company so we have to suck it up and fix it. But yes, if you go as a customer to upgrade via indirect dealer expect DRAMA sooner or later. Sorry but its true

  • Anonymous

    Thanks for the clarification, David.

    So, if you have two lines qualifying for upgrade, UP FRONT cost for two premium phones (MT4G) would be:
    $199.00 (1st phone) + $36.00 (upgrade fee x2) + $50.00 (rebate fee 2nd phone) + appx $80.00 (tax on both phones).
    TOTAL COST before rebate = $365.00
    TOTAL COST after rebate = $265.00

    This is assuming you currently have two lines with unlimited premium internet. If not, fees go up from there.
    3rd party resellers are already offering better prices than this with instant rebates (Wirefly, Amazon,CostCo.). I’d say, for a T-Mobile in-store deal, it’s OK. Not stellar.

    • Jin

      Yup , exactly. So I wouldn’t call this a BOGO deal. I dont know why so many ppl so hype about this. There’s better deal out there.

    • Josh

      $80 taxes??

      If the up front cost is $486 (2 MT4G+36+50) then $80 is like a 17% sales tax. Is that right?

      • Anonymous

        No. That’s tax on both phones together. You will have to pay full sales tax on the free phone. $40 + $40. Considering state and local sales is between 7% and 10%, I made a round estimate. I’m in Los Angeles. Local sales tax here is 9.75%.

  • locoboco

    Is there ever just a phone sale? I have switched to non-plan and will stay that way as I see the benefits far outweigh being on a plan’s benefits.

    • ecgb

      No. You can’t have your cake and eat it, too. If you’re interested in recieving a discount on phones, you’ll need a contract. If you’re interested in the benefits of not being on a contract, you’ll always pay the regular retail price on a new phone. Your choice.

    • ecgb

      No. You can’t have your cake and eat it, too. If you’re interested in recieving a discount on phones, you’ll need a contract. If you’re interested in the benefits of not being on a contract, you’ll always pay the regular retail price on a new phone. Your choice.

  • locoboco

    Is there ever just a phone sale? I have switched to non-plan and will stay that way as I see the benefits far outweigh being on a plan’s benefits.

  • http://pulse.yahoo.com/_M4IGXV37EONTDOGY42IAV5JLKE Amber C

    Boo! Just have a phone sale!

  • Seanh287

    Just upgraded 2 lines yesterday….can I return and get the deal?

  • Korean

    You know what.. why is T-mobile treating EM+ Customers like they aint nothing!! what did we ever do to them that we cant even get a dicount on their phones on BLACKFRIDAY??

    • dcb

      You get a lower rate on your plan with em+……you are allowed to go to a contract plan and get a discount but you don’t get to pay less for your service and get a phone discount so pick which one you want, you can’t have both!

  • dcb

    This really isn’t complicated folks…….you either have to have 2 or more lines eligible at full discount to do an upgrade bogo, or have one existing line eligible for full discount combined with a new line with data added bogo, or add 2 new lines with data bogo….if your existing line is not at full discount(22 months since last phone purchase) then you will not get the bogo. There is always the possibility that saves/loyalty will approve you for an early full discount but you will NOT GET THE BOGO UNLESS YOU ARE FULLY ELIGIBLE ON UPGRADES, ADDING NEW LINES, OR COMBINATION OF EACH…..pretty simple.

  • Carcowboy

    did everyone miss out on the fact they are calling the galaxy tab a smartphone? and is it included in BOGO?

    • dcb

      The TAB is included but only as the first device…..you can purchase it and get another smart free on an eligible new line or eligible upgrade…..TAB is not available as a free device

  • SpanD

    So I have a question…
    Let’s say I don’t have service and if I buy one phone and I get one free. Right?
    That makes sense, I’m paying for a phone and then getting one for free.

    • http://tmonews.com tmonews

      No, there needs to be two separate lines…one phone PER line.

    • dcb

      As long as you are activating 2 lines with the required data plans on each, then yes you will pay the regular new activation price for the first and then the 2nd will be free if it doesn’t have a mir or 50.00 with a 50.00 mir.

    • Relikmc

      span, no, it says you have to open up a fresh 2 year contract. so if you don’t have service, then you’re SOL to this offer it seems.

  • Classy Bug

    How come Flex Pay customers can’t qualify for BOGO? I’m confused about that!!

  • Smm1st

    I just upgraded two lines on Sunday…I am wondering the same thing. Can any of you T-Mo employees answer this question?

    • Anonymous

      Which question is that?

    • Getsum4G

      You have 14 days to return, and reset your tenure. Why not? I see people doing it all the time. Its annoying as shit mind you, but yeah…You can.

      Return a couple days before though….like tomorrow.

  • Andrew

    “Here’s a new mobile app that helps keep track of every holiday gift you buy…go to http://www.capturengo.com. The app captures receipts with your smart phone camera and lets you enter information to keep track of every shopping move you make including, what you have purchased and how much you have spent on each family member. And the best part, it stores all your receipts for January returns. It’s a FREE service – go to http://www.capturengo.com.

  • Andrew

    “Here’s a new mobile app that helps keep track of every holiday gift you buy…go to http://www.capturengo.com. The app captures receipts with your smart phone camera and lets you enter information to keep track of every shopping move you make including, what you have purchased and how much you have spent on each family member. And the best part, it stores all your receipts for January returns. It’s a FREE service – go to http://www.capturengo.com.

  • Smm1st

    To xfooyen: Sorry..can I return and repurchase and get BOGO for two lines I just upgraded yesterday?

    • bogo

      30 day price match if purchased from a corporate store. Take your paperwork and boxes with you

  • tmo dude

    this blows

  • twong

    I have a question that hopefully someone can help answer. I have a family plan with two lines. Right now, both phones are Blackberry Bold 9700. We got them at the end of last December. Do we qualify? Also, is it BOGO free, meaning we pay for both phones, then get a mail-in-rebate for one?

    • dcb

      No…..you need 22 months of tenure since last discount to qualify for full discount and bogo.

  • bogo

    Tmobile has a 30 price match if you buy at a corp retail store. Care, don’t know so much. Make sure if you bought it at the store you take your boxes and paperwork. Stores cannot exchange or price match anything that is not sold out by them… must do it through the same channel purchased from.

    Full upgrades are 22mths on 2yr plan.

  • Smm1st

    Thanks bogo! I’m really glad. :) I can’t wait until Friday. YAY!

  • Petey

    Not interested. Waiting for the iPhone to come instead. I’m holding off my upgrade.

    • Snide

      how’d that work out?

  • John Catral

    I just came back from the T-Mobile corporate store and bought a G2 with a 2 year extension and when I asked the guy working at the store if The BOGO would work for two eligible full upgrade lines he told me no. He said that the second line must be a new line. I guess he has no clue what he’s talking about. Is he right?

  • guest

    a nice way to get 2 HD7.