T-Mobile, Are You Listening?


Hi, I’m Nicole aka @c0z, the Associate Editor of AndroidGuys. I’ve also been the Copy Editor of Tmonews for a while now, but that’s all behind the scenes stuff. I finally decided to post something, I hope you don’t hate it! :)

Please note: These opinions are mine and don’t reflect the opinions of Tmone–no wait, they actually do–so here we go…

Oh T-Mobile, you have so many loyal fans. This site alone is an attestation to that fact, for sure. However, there is one area in which your followers are very disappointed with your performance: the acquisition of new, awesome Android devices. Surely you have noticed that the Android community is expanding at an unremittingly fast rate, and hopefully you realize that many of your customers want options when it comes to smartphones. How about rounding up a whole new collection of those snazzy new Android devices for your oogly-eyed customer base? As mentioned in an earlier article, geek interest is paramount to your success!

I personally love my T-Mobile service but I must admit that the limitations of RAM on a stock G1 can be quite cumbersome (especially to anyone who loves to play with apps and isn’t advanced enough to use root access (not me!)). And that’s the point of having an Android device, right? To play with apps? When the myTouch 3G came along I was happy to welcome it (aside from it lacking a QWERTY, one of my personal requirements), but even that campaign is starting to grow a bit jaded. At least the mT3G’s physical form was a step in the right direction. The introduction of the Cliq is still something I’m trying to forget, and I’d have to say that the Behold II gets bundled with those same sentiments. After hearing the Xperia X10 might be going to another carrier, I started losing hope for T-Mobile’s ability to acquire the next big Android device. However, it looks like hope is making its way back to the horizon with the rumor of the Google Phone/Nexus One coming to T-Mobile. While that is definitely progress and will whet the appetites of the geeks,let’s not stop there, okay? T-Mobile, how about you make your New Year’s resolution to provide more top-end Android devices to your loyal fans? We’re counting on you…

What do you guys think? Is the Google Phone being on T-Mobile’s network enough for you? Do you think T-Mobile needs more game-changing Android handsets to keep up with other carriers?

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  • Barakuda

    WELL while we are trying to get t-mobile to listen…HOW ABOUT 3G IIN LOUISVILLE!!!!!

    • RuleNumber1

      I agree 100%!!!

    • ManoloDF

      How about a 3G Smartphone with UMA (hospot@home) Capabilities that runs Android, the Blackberry 9700 did it, now a good touchscreen 3g/gps enabled phone.

  • Barakuda

    all those great devices are neat but worthless without 3g to run on….i still scratch my head wondering when LOUISVILLE will get 3g….( i know …we sound like a broken record here in LOUISVILLE)

    • RuleNumber1

      I agree 10[::data connection time-out waiting on slow-ass EDGE in louisville::]

  • TFJ4

    Some people just can’t be happy, they go out and get THE Google Phone, with all the greatest specs and android customization and people still complain…wow

    • c0z

      Not unhappy, just want to see them keep the momentum so I can stay on their network forever :)

    • ixmfourxi

      Have you been to asia? They are smoking the US on the cool phones? Why dont we have video conferencing on these phones? Why cant we buy stuff securly on our phones? Why cant the selection overwhelm us????? Lets face it, asia region is making the US look really outdated when it comes to our phones. forget android, and start thinking of something new that the asian neighbors dont have yet!

      • RuleNumber1

        The reason is is simply economics. Why would HTC spend all the time in R&D, manufacturing, etc, to market a device to 250 million Americans (who are on a diff band from Europe and Asia thus different hardware) when they could spend the same amount, and market it to +-80% of the worlds population?


      • JustAPhoneUser

        One word FCC (ok 3). Government regulation makes all of this stuff much more costly to provide here. The big wireless providers like it that way because it keeps the small guys at bay. Hopefully this will dramatically change with whitespace devices in the future…

  • Rob

    Nexus One isn’t here yet, don’t count your T-Mo devices before they hatch! (although I love that it is almost a certainty)
    Now if I could have my choice of the X10, Droid/Milestone, and Nexus One that would be awesome.

    • flfny


      Currently I really want the Droid/Milestone. I’m tired of the crappy performance of my G1 which continually randomly restarts itself and didn’t come with any decent amount of memory.

      That said, a carrier CAN’T wait too long to get the latest phones. Because if Tmo waits another few months, we’ll be lusting after another phone.

      And Tmo, please PLEASE get phones with physical keyboards. Those who don’t want a physical keyboard can use the touchscreen lol.

      • c0z

        As for your reboot issue, you might be able to fix that. @ me on Twitter, @c0z if you want to try and fix.

  • playthecharade

    I will say that if Nexus One doesnt come to Tmo, that would be the ultimate lowblow.

  • John

    yeah t-mo should keep fighting to get high-end phones. They should try and nail the rumored sholes tablet!!!(and its ultra sexy HDMI output!)

  • poochilau1

    WTF the Sony Ericsson X10 is going to another carrier?
    When did you guys find this out?!

    • Bryan

      This is OLD news man.. besides, my wife doesn’t wanna go to AT&T just for me to get this phone… but now that I’ve seen the Nexus One (plus, I’m a fan of HTC phones) Everyone is happy!

  • Barakuda

    @ c0z…I share the same sentiment as you…I want to stay with t-mobile another 10 years…(well powertell/voicestream/t-mobile =10 years…you get my point ;) I have went through DOZENS of phones,have had many variations of rate plans etc. I am very excited for t-mobile users,this is exciting times in cell phones…I understand t-mobile is late to the game and basically had to buy there way into the us market and aggresively build towers just to catch up with the big 3,however a global company like t-mobile should be able to do this seamlessly not going at it willy-nilly,hit and miss…just when you think they are going to hit a home run,they only hit a single or double (recent excitement about project dark…or moto cliq etc) to be a premium carrier you have to act like one…GET THE NETWORK COOKING!…ALSO BRING ON THE GOOD PHONES!!! I am still pulling for you t-mobile :) dont let me down (dont need another “lost decade”) I am looking for the pot-o-gold on the other side…

  • Rome

    What??? The T-Mobile Tap not good enough for anyone??

    • Rome

      I KNOW!!! The Tap isn’t Android. But overall we’re talking about High end smartphones. So The sarcasm abides…

  • Barakuda

    btw like the eyes from “SECRET WORLD” very cool!

  • Manny

    Completely agree, but why stop at Android? They should go all-out and get the really good Windows Mobile phones and maybe even possibly introduce Maemo (N900 anyone?).

    • c0z

      Well, my passion is Android, so that’s why I was leaning that way. But I agree, they should do it for all platforms.

    • Mockerfab4

      Here! Here! Personally, I’m not an Android fan. And yes, I test drove it for 3 weeks before I switched back to my iPhone. I really want Tmo to just upgrade their smart phones, period. I’m due for an upgrade and for the first time in 5 years I’m not upgrading and will be finally off contract. I just can’t commit myself to 2 more years with their current phone options. :(

  • BKJames

    I too hope T-mobile doesnt just think this is enough and continue to release bad Android phones (Behold 2 Im looking at you!!) We should have the option of high-end android phones. The Sholes tablet, SE X-10..bring them all. Yes of course they need to have low to middle range android phones, but at reasonable prices. Once again I hate to say it, but the behold 2 is $229 and that is not a high end phone. If the Nexus goes for $199, how will they explain the price of the behold 2? Anyway things are looking good for the upcoming year.

  • D

    Give us high end devices with more memory and faster processors. No more bulky devices with tiny screens. Frequent releases would be nice. I’ve been ready to retire this G1 paper weight. I thought the G1 was going to be “The Phone”. I was quickly disappointed. IMO, every Android phone after the G1 has been worthless.

    • c0z

      WHERE are the QWERTYs?!!!! COME ON! right? :)

      • flfny

        Agree with both of you guys.

  • T

    I don’t think T-Mobile needs ANY more Android phones, they already have a lot to choose from, there really is no point in having a bunch of different LOOKING phones all running the same operating system. I think T-Mobile should drop the MyTouch, get the European/Canadian styled hero with the chin, and the iPhone, that would make a great phone selection!

    • c0z

      The nice thing about Android is that it can be upgraded, even after obtaining the device from the carrier. So the OS has the same “name” but having newer/faster devices allows the OS to advance and provide more features to users.

  • Ernie



  • K

    My only complaint is, what about those people who jumped into a g1 not only to support android, but support tmobile which ended up in a boost in sales. And majority of those whom which signed a 2 year contract, which at this point they are halfway thru. The g1 who is well known to have memory problems, battery problems, the phone itself while nice suffers from problems, battery for which is not getting a fix after a year?. Then they drop a decent android phone in whats rumored to be in janurary. So all those android supporters are stuck in another year of a contract, meaning they cant get a discounted phone. Coming from a long time tmobile customer, one whos not only been disappointed with the g1, whos made well over 10 returns on it for memory problems, keyboards going out. Coming from a customer who isnt happy with tmobiles new even and even more plus, but is looking for a reason to stay with them. I invested my time and money into a sidekick slide when the sidekick crazy was going, within 5 months of the device being released, the lx and the bottom of the line sidekick both got updates which pushed the slide to the bottom of the sidekick devices, in which it was discontinued. A year into the g1, being plagued with problems, having to carry around multiple batteries. They drop the “google phone”, what the g1 should have been. I think tmobile needs to do something fair for the early adopters who jumped on board, gave their money, beta tested a phone and os(cause thats what the early stages were), The people who are now stuck in a contract until the end of 2010.

    • c0z

      I sympathize with your woes, really. I am also an early adopter of the G1. But I guess in my mind I just think of laptops and how quickly new technology makes it to those portable devices. It never ends, always something better in the pipeline, just the bane of the mobile, or even technological, world.

  • aquaitious

    Wait, when did we lose out on the Xperia X10? That’s news to me…

  • http://tmonews.com BenNYC

    Yes, yes, yes finally someone has spoken. I just don’t understand why T-Mobile keep getting these low end andriod phones. I mean really TMobile was the first carrier to get the andriod phone and it’s like everyone else is getting the bigger and better andriod smartphone. The HERO is better than the MYTOUCH and the DRIOD is better than both.The CLIX seems more like a high school phone like the SIDEKICK. I was hoping they would get the Sony Ercisson Xperia X10 and this new GOOGLE NEXUS ONE/PASSION.

    I really like TMOBILE and really enjoy there service but they really need some high-end ANDRIOD-SMARTPHONES!

  • ickiboo

    I couldn’t agree more!!!

  • Usman

    I think so far T-mo is moving in the right direction when it comes to the network upgrades and new plans. However, phone selection has always been an issue. Let’s face it, the MT3G and Cliq aren’t huge upgrades from the G1 (aside from looks)…and the Samsung Behold II is wonky looking and has that pointless Cube taking up its limited resourced.

    We need a couple of flagship-level devices that can compare with the Droid and iPhone, and plenty of MARKETING by T-mo!

  • About Time

    This article is spot on.

    T-mobile has been an absolutely fantastic company. My entire family is on Tmo and it is one of the few companies I gladly endorse. However, when the Droid came out, I was hard pressed not to switch. I stuck around because (1) I still remember being nickel and dimed by Verizon and (2) weird sense of loyalty. But, it really is time for their phone selection to catch up with their customer service. This is a welcome first step.

  • dboy

    tmobile needs to steep up!! i was expecting more from tmobile everything is always RUMORS!! and yeah the mt3g SUUUCKS behold dont even look at it cliq whats a cliq?? soo in my opinion ill just wait cause u cant trust tmobile no more! or expect something good from them!!

  • fort

    T-mobile needs high end phones. The droid my not be as fast has the Nexus but it’s an all-in-one phone. The Xperia X10 looks great but can you really trust Sony to keep the unit updated. The Nexus will need a lot of add-on i.e car kit, Home kit and what else HTC can think of. Then and only then will I upgrade. Right I’m getting the Nexus.

    • c0z

      Good point about the Sony not keeping it updated. Look at how even Sense UI falls behind current Android builds.

  • jak2black

    would someone please explain the news about the xperia x10?
    i have read about the thing alll the time.. that and the nokian900
    i like to keep up with phones that have 1700mhz or possiblity to come to tmobile..
    but whats this i see that its not cooming?

  • ac123

    yo tmo you guy should get good devices that are also low coust like the htc droid eris for 99$ tat a good deal

  • c0z

    You guys are amazing! Now I see why David loves you all so much.

  • c0z

    My apologies about the Xperia statement, there has been no definitive statement made on its carrier. I will rephrase for clarity :)

  • Dave

    I think you might be missing the point of the Nexus One/Google Phone. It shouldn’t matter which carrier you are on. The point is that a phone should just be a piece of hardware that we take to whatever service provider we want. That is what Google is trying to accomplish with their own phone running Android. If other companies like Motorola would follow suit and find a way to subsidize costs of the phone as Google is by ads (allegedly) you/we wouldn’t have a need for this conversation. Instead of focusing on a piece of hardware to determine which phone company we choose we can instead focus on the network of the phone company we desire. This will in turn force the phone companies to invest heavily in their networks instead of in their hardware. This is a big win for consumers like you and I!

    • c0z

      I am interested in gadgets more than network, at this point. I love T-Mobile, though, and want to be able to stay on their network if possible, which is why I’d like them to get the Nexus One.

  • ixmfourxi

    I think the problem with T-mobile is that they need a younger crowed. I think the people running Tmobile are middle-aged business men who really are looking at the base dollar value, and how much they can make without sacrificing much. Pretty much just scootn’ along just to collect a paycheck. Not in it for the headline news. We need a group that will replace these middle-aged business yuppies who are willing to put lots of risk out for the sake of changing the cellphone industry!

  • jak2black

    oh oh my god C0z.. you almost made me cry lol,
    we still have hope0

  • IsThataJoke

    I totally Agree Thats Great News We are Getting The Nexus One/Google Phone But Bring On the Highend Phones I agree and also bring on the keyboards lol most of all don’t stop at android-Mameo nokia n900— sonyx10 and so on and so forth lets be the carrier with the biggest best selection…..Im sorry i talk about Nokia a lot but im pushing for them just as much as i am T-mobile to favourite companies lol i want to see mameo grow just as much as android and i want t-mobile to help them along

  • http://www.twitter.com/DtheArtist Dave

    I agree completely. I have the MyTouch 3G & while it has the potential to be an exceptional phone the speed & processor take all that away. THe phone is so slow, buggy & laggy. All the force closes, freezes & stalls. I don’t even want the phone no more. & when you all T-Mobile & ask them about it, they act like the phone is perfect & they never heard of problems like that or something, when everyone I know with the phone all have the same problem. I mean they told me “it could be some of the apps you downloaded.” So, what’s the point of having apps that ARE compatible w/ my Android & it slows down & messed up the phone or makes it not work properly. I mean that defeats the purpose of the phone & marketing it to have all these nice apps. I won’t say I would or am considering leaving T-Mobile, cause I honestly don’t see myself with any other carrier. I tried leaving before & did shortly & it was not the biz. So, i’m just waiting for T-Mobile to get it together.

    • c0z

      I think you are right. While I don’t see myself leaving, I also don’t see myself “settling” for junk :P

  • Danny

    As long as innovative companies like Google keep producing high end phones that will be sold unlocked at a reasonable rate, I will no longer wait for T-Mobile to get in the action.

    If this business model catches on, expect other phone manufacturers to start advertising their unlocked phones to the US market and the competition should offset the high retail markup. There is no reason why a smartphone should cost more than a netbook or laptop so I expect the prices to eventually fall to much more reasonable levels. You reading this Nokia?

    I rather see T-Mobile accelerate their HSPA + rollout sooner than later and to more areas. Don’t stop at only the most populous areas while leaving huge swaths of land in GPRS only mode. I know they are going relatively fast, but that’s because they were so late to the game and we’re not being dealt any special favors either.

    And finally, I think T-Mobile International and T-Mobile US should start acting like a real family. Leverage your international clout and offer small businesses a reason to use your network for roaming. Give us better international rates for voice and data roaming.

    • c0z

      Excellent, well thought response. Thanks for taking the time to give your 2 cents. :)

  • Tom

    Yes, T-Mobile needs more powerful Android phones. To date, the best one I’ve used is the Droid. Lots of RAM, powerful CPU, awesome screen, AND a qwerty keyboard! I don’t blame T-Mobile as much as I blame HTC for making their first Android phones underpowered.

  • FILA

    Defiantly not enough. I mean the Nexus is goin to get released so early in the year, T-Mobile is gonna need another phone by spring to keep up with the other providers when they release other high end Android phones. I mean were starting to see that now, but yet t-mobile wants to play so far behind. Give us one of the best Android devices we can get.

    Pleasssse G1v2, I need a QWERTY HTC Android phone. I need a SnapDragon processor, I need alot of RAM and ROM, I need no lag, I need 3.5mm headphone jack, I would love for some video output, I would love some OLED screen, I want my trackball, and I want it to be thin. Why cant you just release something this sexy??? I promise you, you will have so many buys.

    This underpowered Android game, isnt working to much anymore, Android is blowing up, quickly, 3 providers now, more apps, more horsepower is needed. I constantly get lag on my MT3G, I cant even type a full text without lag, wtf is up with that. Its crazy.

  • Rick

    T Mobile needs to learn to honor its commitments and provide 3G to those it has promised before worrying about new phones and service!

    Where is the 3g in Louisville KY, its been promised for over a year!

  • Rulenumber1

    You preface this article like you’re going to tear t-mobile a new a$$hole, then proceed to whine about handset selection? Are you are a blithering fool? Where were you last year when the G1 was the best thing in their line up (seriously, an atrocious phone once you get past the glamour of Android-firstness)? How about a year and a half ago when the best phone on the network was the t-mobile f–king dash? The touch pro 2 is a great device, one that actually makes WinMo come to life (along with the incredible size of the rom cooking and dev community). The Cliq is hated for some reason, but my wife has one and it’s pretty cool (not to mention a clone of ‘Droid’ which is damn-near the next Jesus phone according to the TV, which by the way, is where I get all of my information because tmobile can’t turn 3G on in Louisville because of the plague of locusts that will be released unpon high speed wireless data signal).

    The myTouch 3G is a solid device, although it has a stupid name and the worst song on the planet in the commercials. Seriously, was Charo not available? Hell, let Luke Wilson sing and I bet he comes up with something better. Anyway, t-mobile offers good selection and quality, plus, they stand behind what they sell.

    Please tell me, what other carrier has better phones than t-mobile? Blackberries are junk (thats right, I said it, so the guy whining about the 9700 not done 7.2, shut up, you have a dumb “smartphone” (seriously, shut your face, don’t want to hear it) ). The reason everyone complains about handsets is because you want to have something to show your friends, that smacks them in the face the same way it did when they showed you their shiny new iPhone. Guess what, the iPhone is still the best phone out there, regardless of carrier. And no, I am not saying the iPhone is for everyone. I personally hate them due to lack of phy keyboard, the coding language support, and the locked down app store. Also I don’t want to become one of those yuppies that lives and dies by Steve Job’s word and buys a Kindle.

    The only thing that could beat the iPhone on the horizon is the Google Phone (come on, there has to be a more original name, Spaghetti-Dialer perhaps?). Look at the form factor, it’s obviously meant as an iDumb killer, and by all early indications, T-mobile is getting it. So what are you complaining about? What is Tmo supposed to be hearing from you? Sounds like they have the handset plan down quite nicely, and they don’t need you with your lolcatz and half-baked, fake-anger posts.

    What tmobile really needs to hear, is finger nails down a chalkboard. Thats the closest sonic analogy I could think of to describe the painfully slow speeds of GPRS and Edge that I deal with on a daily basis. Where the F are they on that?

    ERRRRRRRRRRREEEEK (chalkboard screeching sound). Can you hear me now?

    • watbetch

      You’re a whiney little SOB. T-Mobile USA didn’t promise you 3G at any set date. Just make the switch, you won’t be missed.

      • RuleNumber1

        You’re a troll and disgrace to the internet. Either offer a valid point or go back to shutting the f–k up and contributing nothing.

      • RuleNumber1

        Also, gobbler of dicks, if you had read my post, you would see that I am actually standing up for tmobile. Everyone on here complaining about the phones, while they have some of the best phones on the market (and are poised to the the BEST phone on the market in the way of the Geesus Google Phone). Sure, their 3G network is almost as bad as your lack of critical thinking skills, but I have been with tmo for 10 years now. I know that they are the best carrier, and if you read any of my other posts, you will see that my only issue with them is their 3G coverage.

        I was a tmobile customer while you were wearing hammer-pants, so don’t act like I am some Johnny-come-lately. I make valid points while you contribute nothing (please refer to first ass-handing you were given).

      • watbetch

        Do you actually think you’re contributing something? You’re a joke.

        T-Mobile is still collecting money off of you and expanding 3G in every area with it but yours and leaving your sorry behind groveling on a blog for 3G.

        Keep crying like a beyotch if you think that’s going to help.

        T-Mobile’s handset choices have been one upped by Sprint (!) and Verizon. If you think their current selection is “good” then you’re an ignorant fool.

        If I was trolling, your responses proves my methods effective. Moron

    • ixmfourxi

      I agree with Rulenumber1. We ALL should stop complaining about our differences.. or lack there of. We all should start complaining about Rulenumber1 for acting like a #2! Booosha! EAT THAT!

    • MrNova

      Dude your standards for phones are super low, if you think T-mobile’s selection of phones are good! Also most of us dont buy phones to show off to our friends, The reason people want better phones is the same reason people want a better car or a new tv, simply upgrading, when other carriers are upgrading their phone selection and were not. Then there is a problem! If you feel that our current smart phone selection is fine then. Ok! But dont bother us 90% of people, who feel there is a need of new headsets. You sound like a typical basic phone user! So stick to what youre used too. Also excellent article c0z!

      • yor PAPPI

        very good and its true UPGRADE whats better than that just an ice cold beer

      • RuleNumber1

        Your post is a failure many different levels. Every who has replied to my post missed the point. What I am simply saying is that the phone selection has come a VERY long way with tmo. Like I said, 1 year ago, the G1 was the best device they had, and it blows! Now that their selection has gone up (didn’t say it is where it needs to be, did I? If I did, please show me where I said that…. and scene!), I am saying, now it is time to focus on the network. Verizon has been doing this for years, and that it why they can now have the latest, greatest phones. ATT is a monpoly with endless cash that can do it all at the same time. TMO doesn’t have the luxury.

        The issue I have with the original post is that it pretends to be this angsty “why aren’t you listening to me, you don’t understand us” kind of thing, when the track record of tmobile shows dedication to growing their handset selection. Where they have fallen down is in the network, and that is where I believe we should be focusing. tmobile is a jack of all trades, master of none, and it is always going to be this way (again, lack of cash, see their earnings statements for back up).

        And to your “typical basic phone user” comment, you have no idea who you’re talking to. Commit assumicide on your own, don’t involve me. And your comment “we don’t buy phone to show off to our friends, it just like buying a new car”. What is the first thing to do with a new car? Tell all your friends. That is just human nature, I am not sure why you’re so offended by that.

  • bryant

    I’m gonna be honest. If T-Mobile doesn’t get any High end smartphone as much as I love T-Mobile I’m gonna switch providers and go with AT&T. j

  • bryant

    I’m gonna be honest. If T-Mobile doesn’t get any High end smartphone as much as I love T-Mobile I’m gonna switch providers and go with AT&T. just because the phones are better, Sorry T-Mobile. For me its all about phones. I would hate to leave T-Mobile but its always the same when it comes to phones. Low end phones for young teens. what about us older people? I’m 22 and I don’t want a sidekick or a low end Android phone. I would choose a Android phone over a iPhone but The power isn’t there.

  • colin

    Well put Nicole! Can’t believe I’m still stuck with my G1! The cliq and behold were totally underwhelming both from spec and cosmetic perspective. If the NexusOne does work on T-mobile I’ll get it depsite the lack of physical keyboard because I’m sick of waiting 10 seconds for the home screen to load.

    • MrNova

      10 seconds, where did you get your G1. My G1 takes 30-45 seconds to boot up. LOL!

  • Ryan

    Although in a utopia I completely agree with you, and would love to see the same thing, you are asking the number 4 wireless carrier in the country to put up the $$ to carry exclusive devices that they just don’t have. Unless you were sitting behind a desk in the financial departments/product development department within T-Mobile, it is easy for us on the outside to look at it as if T-Mobile is picking and choosing what devices enter their lineup. It is FAR from that easy.

    At this point if the Nexus 1 makes it to T-Mobile, that is a HUGE win. Verizon has caught the Android bug, and I can promise you will see a lot of the high end HTC/Moto Android devices making their way that direction. Financially, it makes more sense for those companies to make phones for the biggest provider.

    Let’s all hope Nexus 1 makes it to Magenta and hope sales are high enough that we see more sweet ass devices in the future.

    • c0z

      I figure, if they can gamble on G1, they could gamble on this. Or rather, I hope!!

  • Phonecollector

    T-mo USA has done a good job for much of the us demographic.
    Low end feature phones: check
    High end feature phones: check
    business phones: check if blackberry or winmo. Full Exchange support needed on Android.
    Consumer/multimedia: big hole
    High end smartphone: Mia. I am writing this one an unlocked iPhone

    I would buy a high end android phone from tmo. My g1 didn’t cut it and tmosandroid lineup doesn’t have strong Exchange support.

    I recommend phones and carriers to a lot of people. Tmo has generally been recommended if they have service in the areas needed. But the lack of higher end phone selection is what keeps people from coming to tmo. Invest in the network and get some phones and devices to get peple excited! Or you will loose a 7+ year loyal customer.

  • Soul Controller


  • HoOn

    @c0z Good article! I’ve also been with T-Mobile for many many years now and I cannot believe that we have one of the worst phones out there. Phones are what brings customers in. They need to really work on getting partnerships with phone manufacturers and get the cool phones. I do not want mediocre devices.

  • abe

    HOLY, I mean wow I feel like Im in an auditorium! All these customers coming together. We have people talking about Android, N900, Nexus, xperia 10. The fact that TMO needs to open their eyes to what all has been written and listen to the radio that was or is still playing. ok ive only been with tmo since April but what a Co. it is. to all those long time users, u guys rock. surprised tmo hasnt responded. I mean i myself would like to know what the deal is. YES TO HIGH END PHONES!! Android & N900. We(yea i know u all more) deserve more options. i mean for goodness sake TMO!! We want to spend money don’t give us funky 3d cubes give us more ROM AND RAM, HIGHER RESOLUTION, MORE SERVICE and i dont mean just 3g!!!!

    ok i said my peace. good night peoplese and keep this going. hopefully someone will read this as much as we all have


  • phonegeek

    yea t-mobile needs to keep the devices coming android is indeed the future of phones the android OS does so much if you have one you almost have no excuse to say android sucks … unless your worried about google nav, processor speed or a qwerty… but yea just pointing that part out me …. lol i just like phones ESPECIALLY android phones

  • http://bit.ly/slayerxcoreinfo slayerXcore

    i agree 100%
    i still love my black G1(im on my 10th phone replacement plan from samsclub ftw)
    iv had it since 3 months after it was released
    it needs improvement.
    t-mobile we your loyal customers need in fact we demand new cutting edge devices with andorid of course. i realy want a newer device with more ram and internal space ect. but i don’t want to switch carriers to do this.

    please give us what were asking for.

    ps. middletown, NY 10940 could use 3G after all these years

  • wastes_too_much-time_reading_stupid_blog_forums

    T-mobile needs to keep building their network, period. If they are going to have a smaller footprint than AT&T, it needs to be faster, and cheaper. Right now it is barely either.

    The phones they have are fine. They have the most Android phones of any carrier and the longest relationship with the Android OS. So what if they don’t have THE latest and greatest RIGHT NOW? They have in the past (remember the G1 launch? remember all those idiots paying $1000 for an Ion on eBay?) and they will in the future. Just chill.

    And on the subject of the G1: It has held up admirably. I have dropped mine, run it over in the snow with my truck, and otherwise beat it like a government mule. It just keeps on ticking. The processor is THE SAME as the almost every Android phone that has hit the market. Sure, it has a little less internal memory, but with a little work that can be overcome — rooting has become so trivial. I’m sure it will do fine for another year.

  • http://vopium.com/blogs Gena

    I think Google phone with T-mobile will be the good combination as android has already in place in HTC, Sony, Samsung and Moto devices.

  • ItsMichaelNotMike

    Carrier phones are like movie stars.

    In Hollywood it’s not that you got the best actor Oscar four movies ago, nope, you are only as good as your latest movie. Your success is measured by the dollars collected at box offices nationwide. Such is the way actors are judged.

    So to are cell phone carriers. No one cares about the past, a carrier is judged by its current handset lineup. Is this just? I dunno. I guess I’m just remarking on all the comments dissing T-Mobile for not having what people think are the currently hot handsets.

    No one gives a rip that T-Mo has done a pretty good job at debuting then-hot handsets, to the envy of other carriers and their customers locked into long term contracts so all they can do is stand on the outside looking in.

    T-Mo is getting a bum rap with all this “latest and greatest phone” nonsense. True, a carrier has to constantly debut great new phones to stay current and popular, but IMHO a carrier can only do so much, mainly because there’s only so many “new technologies” or operating systems to go around at any one given point in time.

    Think about it, just how many revolutionary, remarkable handsets can exist at one time, not many, IMHO. Fact is, there’s only so much technology to go around. And aren’t the patterns predictable. A carrier’s offering catches on and the handset becomes the must-have. eventually the market becomes saturated with everyone’s “me too” devices. We are seeing that currently with Android phones and iPhone clones.

    In fact, the iPhone brought back large display touchscreen only handsets. Hat’s off to Apple for that one. But now look, everyone has an iPhone looking handset.

    In this cycle of handset debuts T-Mo has had it’s fair share of hot devices.

    Pardon if my recall is wrong, but wasn’t it T-Mobile who had the exclusive on RIM’s excursion into the consumer side of the handset business, specifically, back in 2006 with the introduction of the Blackberry Pearl.

    I remember those days. There was excitement all over the Net about the T-MOBILE Pearl coming out. And it was a big success. (We bought two of them. I remember having to use my connections to assure we got ours. In fact the Pearl sold out within a few days of the Sept. 12 debut.)

    Fast forward, T-Mo gets the exclusive on the Curve, another revolutionary handset. Fast forward again, this time to 2008 and T-Mo gets the exclusive on the first Android phone on the market, the G1, that many referred to as the Google phone (even though it was not technically Google’s phone). No one can deny that the G1 was a huge hit.

    I suspect that back then, whether the Pearl, Curve or G1 that the other carriers’ customers were complaining and asking why T-Mobile gets all the cool stuff.

    So give T-Mobile a break people. As the phrase goes, it’s not like T-Mo is sitting around like a potted plant.

    Personally I am very happy with my Touch Pro2 that is running a cooked ROM with HTC Sense, Manila TV and an extended battery. The TP2 while not exclusive to T-Mobile, it was T-Mo who got it first. I add the TP2 to my list of great T-Mo handsets.

    Just sayin.

    • c0z

      Excellent response! You are right, they have managed to snag some rare/highly-anticipated handsets. Just want them to get back on that road already, it has been over a year since the G1 was released. And yes, I realize there is only so much technology to go around, but there are alternates to many devices that they could have decided to carry here in the USA, but instead picked them for their EU brand.