Comments on: Omaha Welcomes 3G Goodness

By: karrell buffett

karrell buffett — Sun, 10 Apr 2011 09:44:00 +0000

now i live in the thailand but i want to go to my real dad so much i want to sleep with mydad . miss karell buffett

By: Chris

Chris — Thu, 25 Mar 2010 13:45:35 +0000

As far as i am aware, although we have 3g coverage there are still no local stores or numbers available. We kept our des moines numbers when we moved here because we hate AT&T and want a GSM service as I am british and want my phone to work in england (i buy unlocked phones). I did have a guy in Radioshack suggest Omaha would get propper coverage towards the end of 2010. Also coverage here is very spotty. West of I-680 it drops of quickly and there are some areas, particularly north of Dodge inside the main part of the city where there are coverage holes. At the momement it’s as much about covering I-80 between omaha and lincoln than it seems to be about covering the metro for either city.

By: Grr

Grr — Tue, 24 Nov 2009 19:43:25 +0000

T-Mobile didn’t decide anything of the sort about Cincy. I was actually talking to somebody the other day about Cincy to get the story on it. He didn’t go into much detail, but basicly in a project like this it only takes 1 idiot to really cause a huge domino affect.

You also have a valid gripe on the Customer Service call. I fix issues like yours on a daily basis. Customer service should have created a ticket for the Operations team. Usually those problems can be fixed within a day. It is usually 1 of 2 things: #1, A software glitch where the data needs reset on the T-Mobile equipment or #2, A bad radio that was replaced and the field technician mistakenly put a non-Edge capable radio where there should have been an Edge capable one.

By: g_willi

g_willi — Tue, 24 Nov 2009 18:15:44 +0000

Well, I USED to be a TMo customer until they decided that every place in Ohio deserved 3G EXCEPT Cincinnati. AND they had the gall to keep telling me that it was coming next month.

Oh yeah, and their support reps are stupid. This is their idea of support:

Me: I’m not getting an EDGE signal.
Them: Did you reboot your phone?
Me: Yes, several times.
Them: Ok, I’m going to need you to power off your phone and then back on.
Me: I’m talking to you on the phone right now, that would end the call. And I’ve already done that several times before I called and there’s two other TMo customers here and we all have the same issue.
Them: I’m sorry, I’m not showing an outage for your area and if you won’t reboot your phone, I can’t help you…

By: Jam

Jam — Tue, 24 Nov 2009 18:05:14 +0000

Hell, come to think of it, we don’t even have a T-mo store in Omaha. Closest one is Kansas City, MO.

By: Jam

Jam — Tue, 24 Nov 2009 18:03:55 +0000

Thank God for 3g. No love for me though, I live in South Omaha so I don’t have 3g yet. And Bryan, yes, there isn’t much coverage in Omaha. Most places I go, I have no service. I live 5 miles from my work (also in Omaha) and only have service at my house and 2 blocks before I get to work. No signal in my work’s parking lot. Sad indeed. I also had some friends get the Motorola Droid lately. They make fun of me because I have an android phone that can’t call people but theirs can. Oh well. :(

By: sorandkairi

sorandkairi — Tue, 24 Nov 2009 17:19:55 +0000

Montgomery was supposed to get 3g, as on the list, first in Q3

By: sorandkairi

sorandkairi — Tue, 24 Nov 2009 17:16:42 +0000

why are u on a tmobile blog site?

By: Mr. Stacy R. Parr

Mr. Stacy R. Parr — Tue, 24 Nov 2009 16:51:01 +0000

… plus Clarksville, TN and Topeka, KS … :-)

By: Marsh

Marsh — Tue, 24 Nov 2009 16:45:05 +0000

Chico, Ca. came on yesterday as well.