Touch Pro 2 Reviews Galore

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The time has finally come to see some great reviews of the much anticipated (and frankly, past due) Windows Mobile device.  The Touch Pro 2 is hitting the shelves Wednesday August 12th and more people will be camping out for it than the iPhone 3GS (okay, maybe not).  Everyone’s favorite tech blogs (Engadget, Gizmodo, SlashGear and PhoneDog) have all had their time with the Touch Pro 2 and written typed out their opinions for all to ogle see.  It seems like everyone loves the keyboard (saying that it is one of the best, ever), the huge 3.6 inch WVGA touch screen, the speaker phone and TouchFlo 3D (honestly, who doesn’t? It hides Windows Mobile so well).  They didn’t like that there is no 3.5 mm headphone jack (an adapter is included), there is no UMA calling, HTC decided to make Internet Explorer the default browser (WHAT?! Opera Mobile is included, but kind of hidden, you should find it though), that it doesn’t have a capacitive touch screen (though the resistive touchscreen works beautifully) and that T-Mobile capped conference calling at three people.  There were mixed opinions on the size of the device; some are calling it bulky while others agree that it is manageable for a phone of its stature.  Still having mixed opinions on this device?  Check out the reviews for yourself, or go experience this phone at a local T-Mobile store, it is well worth it.  Oh, and two last things.  The Touch Pro 2 is on the website and will cost $550, um… $279.99? $349.99 with a two year contract and will have a full retail price of $213,487.23 $549.99.  Leave your celebratory comments, thoughts and opinions!  Official photos after the break (not like you didn’t know what it looked like already).

Engadget

Gizmodo

SlashGear

PhoneDog

T-Mobile

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  • Kai

    Dear t-mobile,

    I hate you.

  • dean

    amazing how they have not even advertised this phone!

  • Skyler L

    I have just spoken with a T-mobile Rep via online chat. Here is a quote:

    Skyler L: ok, only one final question then
    Skyler Loth: you are certain that the phone is 279 on a two-year contract?
    Carolyn B: Yes.
    Skyler L: why is it 349 on the website right now then?
    Skyler L: is the phone just temporarily more expensive to order online?
    Carolyn B: Is that for a one year or two?
    Skyler L: two year
    Skyler L: it is the list price of the phone. just as the MyTouch 3g’s list price is 199
    Carolyn B: I am not sure why it is more expensive online. ”

    The Price MUST BE $279. Please let it be true!

  • At this point (honestly) the price is more or less up in the air. More evidence supports that it will be 350 on a two year contract.

  • JK

    does anyone notice on the t-mobile website the features about the TP2 doesn’t have a Wi-Fi??? is it true?

  • can this phone tether to a labtop with 3g speeds?????????? anyone know???

  • Lance Romance

    im going to tmobile tomorrow to grab 1 of these :P

  • Skyler L

    Yes, all WinMo handsets can.
    If it is somehow disabled, there is a magic forum called xda-developers

  • kevin

    No touch flo home screen! Come on Tmobile thats one of the best parts of the touchflo. Why mess up a good thing?

  • guru

    They really need to make up their mind on the price. But since its up on their website, I guess $349.99 it is.

  • Teko

    Grrrrrrr…so as we all can see, the HTC TP2 is now listed on the website, but it doesn’t show up in the “upgrade phone” list when logged into myT-Mobile!!!!! Can’t order it yet! :( I have to order on-line since my account shows as “Gov’t” due to my military discount. I’ll just call tomorrow I guess. whomp whomp whomp

  • Rhage

    This is about as about as unproffesional as an organization can get. You’ve got phone reps quoting one price and online documentation listing another price altogether. Way to go T-Mo!

  • Alex

    To add to what Teko said, why are we not able to upgrade online? That is a rather aggravating. Does anyone know when and if you will be able to? Waiting forever for this phone, then it finally appears online and you can’t upgrade to it?? rrrrgggghhhhh

  • luis

    just called tmobile she said the price will change to upgrades to 279.99 at 10 est am

  • Vap1d

    Hah, not only does it not list wifi, it does say smartphone data is required which isn’t a big deal. But they hacked the page together so fast if you click on either the ‘Features’ or ‘Services’ tab it talks about ‘myTouch data services’ at the bottom of the tabs..

  • jesse

    i just got off the phone with tmo and the rep told me that the lauch was not today, i was trying to order one lol like its a burger or something lol ….. back to my point they were trying to sell me a mytouch…… so yeah i hope the rep gave me the wrong info sheeeesh

  • Soliman

    I also checked with T-mobile via Live Chat. The rep said it was priced at $279 with a 2 year contract. Unfortunately for me I am not eligible for a full upgrade discount until 10/26/2009. Newman!

  • Soliman

    I checked with T-mobile via live chat and the rep said $279.

  • Jose Cruz

    Windows Mobile Martplace coming out in November, right now the phone won’t be as fund at it could be like iPhone and Android. I http://www.youtube.com/watch?v=WT0O7xxkl4s

  • Jose Cruz

    Windows Mobile Marketplace coming out in November, right now the phone won’t be as fund at it could be like iPhone and Android. I http://www.youtube.com/watch?v=WT0O7xxkl4s

  • Just talked to customer service at 8:00am, and they say the 2yr contract price is $279! Yey! They also said to wait til 10am for their online system to be updated.
    Why they have $349 on their website is beyond me. I’m excited, but the handling of this whole thing kinda sucks. No advertisement, pice in limbo. Get it together already!

  • zz

    I just called Tmobile to purchase the TouchPro 2 and was informed it would not be available for purchase until 10am PST. Price for 2yr is $279, 1yr $329. Also, according to rep, may pay for phone in 3 equal monthly payments.

  • Debra

    Sticking with T-mobile for sure AND getting this phone! Just called Sprint to inquire when THEY are getting the TP2 and she had no info. The customer service woman did not even listen to what I was saying. I had to repeat myself several times, NO, I’m not upgrading, I’m not even a customer! No, I’m not interesting in other phone info! Based on this alone, I would not switch! In the 10 years I’ve been with T-mo, I have NEVER had anyone who spoke like this, didn’t listen and didn’t act that unprofessional. I don’t even have to deal with their “accent”. They are always easy to listen to and respond intelligently!!!

  • dave

    It’s a NoGo for me until the other carriers come out with their pricing. Will TMO give you a rebate for a lower price at a competitor? Also why rush into 6.1, and it does not have UMA. I can wait and see how this plays out.

  • questionmark425

    I have already ordered the device through our T-Mobile business account representative. $349 w/2yr. WELL worth the price IMO. This IS the most powerful business device seen in the states as of yet, amazing phone.

  • Jesse: no problem
    Chris G: Jesse, for customers who qualify for our best discounts on a new handset, the price of the Touch Pro 2 is $279.99 with a two year contract and $329.99 on a one year contract. The price on the website will change at 10 am EST to reflect those prices for upgrades.
    Jesse: AWESOME thanks so much Chris. can’t wait to order

  • anap40

    Its 10:25am EST and the price is still showing $349

  • max

    10:33…still no update.

  • Yea man. I can upgrade but It’s still $350.00
    this is a mess. with all the organizing they did for the G1 and MyTouch im kinda disgusted by this. I WANT TO GET RID OF THIS G1 NOW!!

  • LMAO i’m on queue with t-mobile live chat @ number 63
    yea they are getting hell for this. good they deserve it!

  • i was told a few minutes ago by a rep that the phone doesnt actually launch until 10 am PST so after that they should be in stores and available to purchase for 279 and 329.

  • flyyphone

    This is crazy I’ve never heard of this before for a phone launch, so what about the people already paying $349 for the phone if its actually $279??

  • Undagroundrican

    I just spoke to a T-mobile rep and he said 279 or 329 but it will start selling at 10am pst im on the east coast so i guess ima have to wait till around 1pm

  • Mike

    If you remember the predecessor to this phone, the “Wing”, remained at $299 until the end-of-life. Given the limited offerings of WinMo phones by TMO, you may not see another feature rich replacement for quite some time, i.e. how long did it take for the TP2 to arrive?

    You can wait to see what the other carriers are going to ask if/when they get the TP2, but will the little that you will save on the actual phone be worth the additional amount that you will pay for the service plan? There is no doubt that TMO has the best plans on the market.

  • It seems everyone $279 price. I was just told by CS that it’s for those who are eligible for a FULL upgrade. I haven’t bought a phone from T-Mobile in almost 4 years, so there was no question whether I was eligible or not. Others my have to pay the $349 price if they just upgraded recently. And they said the system is based on California, Pacific time. So I have to wait until 1pm to pick up mine at the store. I anticipate that they will give me a hard time about the full upgrade price and force me to order it over the phone though. It’s a waiting game.

  • Sanjay

    Went to a T-Mobile store here in Louisville, KY, this morning to buy one and was told that it was in limited release in Louisville, KY. T-Mobile is just bent on driving me crazy and to another carrier. They did not know which stores would carry it?????? How are we supposed to go buy one then? Still waiting on 3G as well and was told that half the city will turn on in December or so… The towers are ready (I was told), it is a “money thing”! Like the others I am amazed at how low key they are keeping this. They must have their hands deep in Google’s pockets. Collution? FTC?

  • max

    I’ve been told that they are uncertain, and that they would tell me at 12 PST

  • bbgtbck

    Customer service just wanted to charge me $349.99 over the phone. When just three hours ago I was told $279.99 over the phone. What gives??? What is mith the lack of comminication over there at tmo???

  • bryant

    just got off the phone with customer loyalty department and changed my plan to what they were offering me 49.99 600 min family plan for 5 lines with mobile to mobile my faves and unlimited nights and weekends and 9.99 family text bundle.. i asked about the HTC touch pro2 and was told that the actual price is 279.99 w/ 2 years and 329.99 w/ 1 year. he had the actual pricing paper in front of him and he said that it would be ready around 10am pt and 1pm est

  • Skyler L

    If you read the user manual:
    If you have an account with MyFaves, the MyFaves tab will show up.
    If you don’t have MyFaves, or are not using a T-mobile sim card, the Home and People tabs will replace the MyFaves Tab automatically.

  • Skyler L

    If you read the user manual:
    If you have an account with MyFaves, the MyFaves tab will show up.
    If you don’t have MyFaves, or are not using a T-mobile sim card, the Home and People tabs will replace the MyFaves Tab automatically.

    All of the reviewers obviously got Sim Cards in their phones with MyFaves. That is why they could not get rid of the tab.

  • John

    I just visited my local T-mobile retailer in silver spring, md, the rep had no clue it was released i showed her the T-mobile to her amazement. She called the nearest 3 major t-mobile retailers only to find out they have no shipments of the phone. Whats going on??? Does t-mobile not want buisness and the 2yr upgrade price is still unclear.

  • JB6464

    Wirefly sells them for $199.99

  • everyone on eastern time wait till 1p.m. we’ll know for sure then. everyone else on behalf of t-mobile i apologize this is just embarrassing. ur right about that deep in Google’s comment. Ridiculous

  • Trini

    I just went to a tmobile store and it was 350. They never even heard about the 280 price.

  • Galen20K

    Have my TOuch PRo2! It’s an Amazing piece of Equipment, Very Sturdy and High Quality. I’ll be Testing it Rigorously in the 14 day period to see if I want to keep it. So Far so Good tho! I do still love my Android and Happily my Android Web Plan works on my TP2 so I can switch the sim card back into my G1 and still use the Full Internet when I want Thank god!

  • Blitzkrieg

    With T-Mobile’s 14-day return policy, is it possible to pick up the phone today for whatever price the end up going with, then return it if the price drops within those 14 days and buy it again (most likely from another T-Mo store) at the new price?

  • Jesse TMO

    Kind of interesting what information thats been provided. Customer Service documents were given said it would be $279. As seen previously posted on this site. But the tmo.com shows $349.00 but I always like to say that the online price showing doesn’t always give the right information for EXISTING customers. So once 10 am PST time rolls around we shall see what pricing is listed as.

  • IwantKnoW

    LMAO I went to a tmo store and asked for the tp2 and the rep didnt even know what i was talking about i asked him again and told to look at the website and after he looked at it he goes oh i never heard of this phone LOL and trys to sell me the my touch after rejecting it he then makes a call and says there not getting it until 2 weeks. funny that on my way out i a lady came in and wanted to know what the g1 was about and the rep only told her its a touch screen phone with a keyboard after i clearly explained to her what the can do shes says thanks you were a better help then this idiot who just stood here giving me weird faces

  • max

    about 10:04 EST and I am # 80 in the live chat…

  • Ace

    What they said ^^ i call t-mobile the other night before TP2 was release and ask them how much it will be and when it comes out and they didnt even know what the phone was..besides they kept trying to tell me and force me to buy the Mytouch3g and after i kept rejecting it they still try and push it off on me..and i call back today and ask about the TP2 again about the touch pro 2 and they still didn’t know what it was to i said HTC Touch Pro 2 and i ask about it and they just said it was touch screen! omg! how you suppose to have a good lullaby and make someone buy your product when all you can say over and over again is “its touch screen and it has 3g” oh yeah t-mobile that made me want to kiss you and hug you after that..they need to hire people that is tech smart..and even when i had bought my g1 they still didnt tell me nothing besides “this is touch screen!” as much as blogsites get bad info ill rather sit to them and forums atlest they know what they talking about

  • fishwiz45

    got mine posting on the ride home from the store!! lol! this thing is sweet!

  • Chris

    Picked up mine in Chicago at 10am central

  • muzicman

    I just left T mobile the TP2 is $350 with a 2 yr contract & $280 for new customers. The data plan is required just like the G1 or the mytouch 3G here’s is the problem. For any reason you decide you don’t want the data plan no more it will forfeit your contract.So if you get this phone or any smartphone you have to have the data plan for 2yrs or pay the $200 cancellation fee unless you pay the full price of $550 you don’t have to get the data plan.So for me I left the store w/out the TP2 I’m a stay with my G1 until I can get this off ebay for a decent price.

  • muzicman

    I just left T mobile the TP2 is $350 with a 2 yr contract & $280 for new customers. The data plan is required just like the G1 or the mytouch 3G here’s is the problem. For any reason you decide you don’t want the data plan no more it will forfeit your contract.So if you get this phone or any smartphone you have to have the data plan for 2yrs or pay the $200 cancellation fee unless you pay the full price of $550 you don’t have to get the data plan.So for me I left the store w/out the TP2 I’m a stay with my G1 until I can get this off ebay for a decent price.Call T mobile to confirm for your self.

  • WheresMy3g?

    Still shows as $350 on the website. Anyone seeing anything different?

  • Truly Disgusted With T-Mobile for not only not advertising or promoting in order to push the horrible and ugly MyTouch 3G but also for the lack of intel they give their own reps regarding pricing and information. i’ve gotten all my information from blog sites and i seem to be teaching each representative more about their own equipments than I would like. I’m usually happy with t-mobile but this is getting on my last nerve.

  • max

    about 10:36 PST and am finally #1

  • Tmobile Customer

    tmobile is being soo unorganized. Everyone saying different prices some reps not even knowing what the phone is. Im getting sick of all this. The phone wasn’t even advertised and its this popular. If tmobile had advertised this phone like the G1 or Mytouch 3G, the touch pro 2 would have gotten more sales than both these phones put together.

  • On The Phone With T-Mobile It’s Officially $350.00
    F*CK T-MOBILE!

  • P

    Got mine this morning at 9am for $350. The store did not even know about the phone or the price of $280. I had to tell the guy to go check the inventory in the back and he should have 15 of them. That’s the intel I had received the night before at the same store from a different rep. They were surprised and impressed with the phone…very unprofessional on Tmo’s managementin my opinion. They said they would refund me the difference if the price drops to 279.99 today. We’ll see. Either way this thing is awesome. Perfect clarity. Full browsing. …I am hididng out in my cubicle all day and playing with this thing =)

  • Bai Shen

    I just talked to CS, and they said it was 349, and they don’t know where the 280 came from that I was told this morning.

  • vwgtiron

    i just tried to purchase this phone they offered it at 349. however i have been with tmobile 10 years now. i have purchased many phones from them. I am on a shadow right now actually. I asked to break this up into payments as times are tough. they told me i qualify for 100 in credit. WtF. when i asked why they told me when i originally signed up my credit was less than worthy. OK, i’ll give you that. now i own my house, my business our cars and my wifes business. we pay monthly around 175.00. have you checked my credit lately? they said no and they are unable to. I said what. they said i would have to leave tmobile and come back to get a new credit check done. i said are you kidding me, she said no. I said Sprint will have this phone in a month and i will be a new customer over there. she said good luck i said, talk to you in a month to cancel. have a good day. i would also like to refer people to semiaccurate.com and read about Charlie Demerjeran’s problems with tmobile and how they are breaking the law by charging him for calls made from a stolen phone, to other countries.

  • Well I Called and gave them my point. explaining what i had been through as far as waiting for the phone and the incorrect info and they gave it to me @ $280.00 i’m truly a talented speaker lol. i’m happy. see u in three days Touch Pro 2…Bye Bye S*itty G1

  • Chris

    So the Tmo twitter rep stated the $350 price is correct and the CSRs had bad info. Sorry everyone!

  • bryant

    on the phone currently with a retention guy and he said i would get the phone for 270. how he did it was to credit me my one month of 80.00 WOOOOOHOOOOOO!!!!… i got my htc touch pro 2 yeeeeeeeeee!!! 270 plush shipping and upgrade fee waived… HELL YEAH… YMMV!!!!!!!

  • bryant

    just told them that i was told many times last night that i was told that the price was 279.99 with two year contract. and he just offered me a months credit. talked to the retentions guy for about 5 minutes and handled everything from shipping to upgrade fee waived.

    today i got:
    49.99 600 monthly plan for 5 lines
    with myfaves
    unlimited n/w
    m2m
    9.99 grandfathered text
    extended 2 years
    tmobile htc touch pro 2 for 270.00 upgrade and shipping fee waived
    didnt even ask about the smarthphone data plan. because he said that my monthly plan is only 89.99 all together once i recieve my phone … im guessing that i dont have the data plan … lets wait and see

  • Teko

    I’m guessing $349.99 is the real price, so much for $279.99, I chatted with a rep and he said $349 as well. Anyways, after an $18 “upgrade fee” (wtf?!), taxes & ground shipping the phone comes out to be $403.90. Seeing the total come out at over $400 makes this phone seem really over priced. The $18 upgrade fee….any one know what that crap is about? You save money by upgrading then they charge you for doing so!?

  • It’s all about the iPhone, baby! I am an Apple hater but the iPhone is winning me over. Can’t decide between the TP2 or the iPhone 3GS.

  • Yori

    Called to check on a couple tmobiles local stores, 349.99 for 2 year and they have no clue about the 279.99 pricing.. but i showed him the 279.99 slide, and he says it looks legitimate from corporate tmobile… but would not offer it to me =/

    i think ill just wait a couple days, these prices dont look too promising

  • Vic

    I went to the Tmobile store and the rep said they won’t have it till the 15th. I wonder if he knew what the price were. I chatted with a rep and they said its $279.99 for 2 years and $329.99 for 1 year. And the price might come down a little later today after 10PST…its almost 3PM EST and in the upgrades page in mytmobile it still says $349.99. They probably haven’t update it yet.

  • bryant

    just told them that i was told many times last night that i was told that the price was 279.99 with two year contract. and he just offered me a months credit. talked to the retentions guy for about 5 minutes and handled everything from shipping to upgrade fee waived.

    today i got:
    49.99 600 monthly plan for 5 lines
    with myfaves
    unlimited n/w
    m2m
    9.99 grandfathered text
    extended 2 years
    tmobile htc touch pro 2 for 270.00 upgrade and shipping fee waived
    didnt even ask about the smarthphone data plan. because he said that my monthly plan is only 89.99 all together once i recieve my phone … im guessing that i dont have the data plan … lets wait and see

  • turbotim21

    Man, HTC keeps outdoing themselves!

    Very, very nice hardware. Too bad mobile phones aren’t like PCs – where you can pick your hardware, then choose your OS. I’ve recently switched from Windows Mobile to Android, and while Android has a way to go yet in terms of business use and features, it fits how I want to use my phone better.

    I’d REALLY love to run it on the TP2 hardware though! :)

  • importsax

    If you extend your contract through wirefly it is $229.99 plus free shipping. I’m thinking about ordering through them since T-mobile has no clue on the exact price.

  • dean

    http://www.cupofblog.com i have my touch pro 2 at $279.99

  • imjussayin

    CAN THE PPL WHO ACTUALLY HAVE THE TP2 QUIT POSTING ONLY THAT THEY “GOT IT” BUT AT WHAT PRICE ALSO! please and thank you :)

  • ok so i goto my local tmobile store and they have nothing not even a demo. i just ordered it on the phone and got free shipping for them not having it. the price of the phone is 350 with a 2 year contract. i havent researched it yet but i dont think the phone comes with a memory card and for the price it definately should. not like i dont have a ton but the g1 and mytouch3g come with memory cards.

  • Joseph

    see the video review of tmobile touch pro 2…there she says that the myfaves screen can be turned off to get to the calendar home screen…..haha

  • Jay

    Has anyone tried buying their phones through Kiosks rather than the actual Tmobile store?

    They are like vendors and are MUCH cheaper. 2 years ago I bought a Sidekick 3 at a Kiosk. At that time it retailed for $299 but I got mine for free WITH a $100 mail in rebate. 2 Year contract required of course.

  • AlexW

    Just went to local store in seattle at 12pm PDT, they didn’t have it in, not even a demo. Quoted me 350.00. After seeing the 279.99 price bandied about, I’m not inclined to jump for 350.00. Will wait this one out, see if TMO get’s their S together. Embarrassing.

  • omar

    Just ordered through the Loyalty department. 274.00 with tax free express ship and lowered my family time message to 9.99 for life !

  • Jay

    My contract ends on the 25th so I’m actually going to visit my vendor this weekend to ask about the Touch Pro2. If anyone is interested I’ll let you know how much she quoted me.

  • Jeff

    I walked into the T-Mobile store today and asked for the TP2. They pulled it out and told me $349.99 minus a $50 rebate. I was told about an $18 upgrade fee, which I apparently had to pay to have a two-year contract, which I was not terribly thrilled with. I was asked if I wanted to buy a carrying case, which I decided to do, and he charged me $29.99 when the box specifically said $24.99. His reasoning was “yeah, it isn’t right.” I decided to go through with it all in spite of it all and signed the paper. Then a co-worker came over and said “there’s no $50 rebate.” At that point, I said F-this, had them reverse the transaction and walked out.

    I am blown away at how badly this whole TP2 thing has gone down with T-Mobile – its marketing, its education of its sales force, its product in comparison with what’s coming out for the other three carriers. I pretty much told the guy that AT&T, Verizon, and Sprint are going to have T-Mobile’s lunch on this product. It’s unfortunate. I want to remain loyal to T-Mobile, but this was screwed up.

  • Justin

    I am making this post from my TP2 and it feels o so good. Just to let you all know that if you go to the store and tell them you were given the $279 price last night and to have them call customer care to confirm, you will get the discounted

  • Mike

    Got mine today as well. Customer Service will not drop the phone price, but I was able to get the upgrade fee waived and I was also allowed to get the new data plan at the price of my old data plan, which is $19.95. It’s only saving me $5 per month, but over the two years it $120. Nice new phone with no change in my monthly bill.

    The phone is awesome. I know I’ve only had it a few hours, but from what I have played with thus far it rocks.

  • Ricardo

    pARTIAL PRICE OF 472 INCLUDING 18 DOLLAR UPGRADE FEE. Love this phone. When i get home i’ll download all the apps i need. Vlc especially.

  • Teko

    I’m having NO LUCK with these reps on lowering the price, are you other guys seriously getting the phone for $279.99 with fee’s waived? If so thats so F – C K 3 D!!I have been with T-Mobile sine 2002 (only carrier I’ve ever had!!!) and this is just ridiculous. I’m going to try calling them next, chat gets you no where. :-/

  • Mike P.

    Hmmm, so how come this is 199 (2yr) / 299 (upgrade) at both Letstalk and Wirefly?????

  • Debra

    Those of you who were quoted the $279 by someone IN A STORE and you haven’t bought already, ask them to check with their regional Manager or whoever they report to for the $70 credit. I was told the $279 price yesterday by someone in a Phx area store and today they told me it was in error, just like the CSRep’s have changed their price since last night! He was nice enough to offer calling his Mgr and GOT ME THE $70 back in the way of a credit to my next months bill!!!!! Not sure if it has anything to do with being with them 10 yrs or not or if the Mgr was just a good guy! I hope T-mo gets LOTS of calls and letters from people about this price switch!!!! Squeaky wheels in action…. Good luck to the rest of you! I still have to pay the $349 now, but will look forward to the credit!

  • Lloyd

    I have been looking forward to this phone for quite some time and am prepared to pay whatever the cost. But, I’m not stupid. I just placed my order at Wirefly for $229.99 (as an upgrade) and hopefully receive my phone in the next day or two. Obviously T-Mobile has seriously bungled the pricing on this. Nevertheless, like with anything shop around and find the best deal!

  • BoulderGuy

    Any word on if this phone will be upgradable to 6.5 (whenever that releases..sigh). I really like this phone and just in time my Wing is starting to die. Just wondering if I should wait till we hear something about 6.5 and hopefully the prices would have dropped lower by then (or) should I bite the bullet and go for it now. Thoughts? Suggestions my friends?

  • i went today and they dont have them where i live yet…i went to 3 nearby cities and NOTHING!!! sucks huh haha…i saw the dummy model though and i LIKES~!!!!!

  • Im just not impressed.
    I was so excited to get this, i went to the store and toyed with it for about a 1hr.
    Pretty Laggy, unresponsive @ times, the Internet was pathetic and just didnt see the “Wow”. I thought baltimore had decent 3g coverage My Edge on my Sidekick was faster.

    Maybe it was the stores versions that was screwed up.

    So im just Gonna chill…and try a different store

  • Joel

    all tmobile say you want to cancel (if youve been with them for 2+years) and theni got the phone for 349.99 full discount + 18 upgrade fee + 15 shippin and broken into installments 276.90 on the first bill and then 40 a month after that

  • Mike

    I picked up my TP2 today as well. I contacted TMO’s CS from the parking lot prior to going into the retail store. They did not budge on the $349 price for the phone, but I was able to eliminate the upgrade fee. Next I negotiated the data plan price and subsequently got the required TP2 data plan at the price of my current data plan, which is $19.89. I know it’s only a savings of $5 per month, but it saves me over $120 during the 2 year contract. Hey if I get this great new phone at no additional price increase on my monthly bill, it’s all good. By the time I hung up with the CS rep and walked into the store my information and new plan was already in effect and all I had to do was pick up my phone which was on hold and waiting for me.

    Now to the phone. It is awesome. I know I’ve only had it since noon CST, but from what I have played with thus far I love it. I know the $349 price is a big pill to swallow, but I am a firm believer that you get what you pay for.

  • FILA

    Went to the T store today. Very nice phone, but rather heavy, and its quite noticeable too. The keyboard is beautiful and felt pretty good typing on it. I made about 2 mistakes on the keyboard but that was rather quick types. The physical keyboard will always beat my new onscreen, which i might add Im gettin better at it, but still a ways to go before Im a pro at it. Love the phone as anyone else does, just not diggin the WM, sorry. I need my app store, and I love Android! Leave this phone for you guys to battle over.

    If your looking at buying this phone I highly suggest YOU WAIT a few weeks. The TP2 is coming out in about 3 weeks on AT&T and Im almost positive you will see this price decline. There just tryin to make as much profit right now since T is the only carrier in the US with this phone.

  • imjussayin

    i’m still trying to understand the logic behind the TP2 lauch.

    –tmobile goes thru the trouble of redesigning the TP2 (seemingly w/o any kind of consumer survey whatsoever)

    –no marketing effort to speak of (thereby placing no inherent value in their product)

    –and the coup de gras…a price point that would make Bill Gates flinch

    I’m still on the fence b/c of the price but Tmobile’s line of thinking leads me to believe 1 plus 1 does not equal TP2……imjussayin

  • Mike

    I picked up my TP2 today as well. I contacted TMO’s CS from the parking lot prior to going into the retail store. They did not budge on the $349 price for the phone, but I was able to eliminate the upgrade fee. Next I negotiated the data plan price and subsequently got the required TP2 data plan at the price of my current data plan, which is $19.89. I know it’s only a savings of $5 per month, but it saves me over $120 during the 2 year contract. Hey if I get this great new phone at no additional price increase on my monthly bill, it’s all good. By the time I hung up with the CS rep and walked into the store my information and new plan was already in effect and all I had to do was pick up my phone which was on hold and waiting for me.

    Now to the phone. It is awesome. I know I’ve only had it since noon CST, but from what I have played with thus far I love it. I know the $349 price is a big pill to swallow, but I am a firm believer that you get what you pay for and this phone is no exception to the rule.

  • Coach D

    I picked one up today with no commitment. The 2 year contract price was $350 in the store. This is a very nice phone but it had google maps 2.2 installed. I had to upgrade to 3.2. Telenav, Palringo, and Opera are already installed. This is definitely worth the money. Go out and put it on a payment plan.

  • bryant

    just talk to retentions like i did. i told them that i called many time and they looked into that from all the call logs that i made for every single call i made. The retention guy told me the only way he would give me the discount was to credit my account for the next month i pay 80 bucks a month so he used that to drop the price which is pretty resonable and almost the same. I was also told by tmo reps at stores that i have been to and customer service reps from 611 that the phone was 279.99. Just let the retention people know that this was the price that was given to you days before it came out. my retention guy then added the free shipping and upgrade fee and added a whole grip of loyalty deals that i didnt even ask for. THE TOTAL PRICE OF THE PHONE WAS $270 before taxes. $10.00 less than the anticipated 279.99. Good luck to the rest.

    go to slickdeals.net and search for some deals from tmobile that they offer

  • SB7785

    PRICING UPDATE:

    Walmart/Letstalk has it for $199 – NEW Customers; $299 Existing

    http://wsf0-walmart.letstalk.com/product/product.htm?prId=35681

    I am not sure how the upgrade works, but when I tried to do it, I assume you had to choose one of the plans listed. My family plan was not on the list, and the last thing we need is more minutes. Sorry I haven’t tested if it works, but just thought I’d share.

  • Mike P.

    Newegg too now. 199/299. Seems like you only get reamed if you buy it FROM tmo. Maybe this is their way of forcing you out of the corporate stores and into 3rd party vendors?

  • g-man

    Talked to CS jessica. She said to upgrade it would be 350 for the TP2. But the lowest unlimited text is 1is $14. She did not mention of any data plan. I have been tmo for close to 5yrs now., and they still can’t give me a good price. Thanks for being loyal

  • miguelino

    thats really a high price. i will wait for a drop. viva mexico

  • Justin

    I got my phone last night. Only the main store had it here in Tallahassee until Friday when all the stores will get it. I got the last one so it was good timing for me. I was told 279.99 as well by the store on the parkway. Even after calling customer service twice and the store that quoted me the price, I was still told $349. I’ve been with t-mobile for 10 years but that didnt help either. So i sucked it up got the phone and the bundle with the gel case and car charger. I used my account credit to lessen the blow. The guy next to me paid 445 all at once! I go back and forth about liking it because its so big and bulky. So far its cool. The features are fun. I hooked it up to my wireless at home and that worked pretty well. The more I play with it the more I like it. Just have to get used to WinMo.

  • AlexW

    I played around with a demo at a corporate store(had to ask them to get from the back-no signage, nothing on display) last night for about 20 minutes, left feeling kind of ‘meh’. The resistive touch-screen has a learning curve to it(figure on whipping out the stylus for WinMo’s finger-unfriendly icons), navigating the menus and opening programs just didn’t feel ‘350.00 on a 2 year contract’ snappy. Although it is changeable in myfaves settings, big thumbs down to TMO for putting myfaves as homescreen. Terrible first impression being it’s supposed to be a high-powered business class phone. The keyboard is as nice as everyone says, no doubt about that. After months of hype and anticipation, I was pretty unimpressed. I Highly recommend people try before buying.

  • F*CK the TP2!

    It’s all about the iPhone, baby! Better service, better phone, better price! It’s a no brainer!

  • f@@ it

    I just got off the phone
    With rep lol
    It.s $479.00
    With a two year
    Their st8 out their mind
    I can.t get a unlock one
    With a full 6.5 wm
    Tp2
    For half that price

    Unlock here I come lol

  • Rorison Meadows

    I just got this phone yesterday and it truly is unbelievable. Pretty much every review I had read had something completely wrong about the phone and I’m sure to find many more. I even fixed one of the “complaints” a review discussed on the floor model in the mall store. This is truly a top-notch quality phone. Yeah, yeah, it better be for $350, but even still nowadays, the best Wmo pocket-PCs are going to cost that much. I’ve been thoroughly impressed and continue to be.

  • Jackson

    Just got off the phone with a t-mo rep. She said the price is a firm
    $349.99. Although, when I questioned her about all this $279 talk, she was a little flustered and unsure, put me on hold, and came back with this story about some sheet the employees were using on release day that had the $279 price which was a typo. I also told her about people being told by other reps about the price being changed to $279 on the t-mo website within a few days of the release date (which has yet to happen) and she said that if the price does drop, it will only be after some months, as they see how well the phone does or doesn’t sell, but as of now, they’re selling out the stores at $350.

  • well I bought da phone in da store n 2 all those wondering it iz 349/2 years. I still say costumer reps neva kno wat da f**k dey B talkin bout. I juz like 2 say dat t-mo is really gay n dey suk balls. all dat hype bout da pro2 n besides da flo 3d aint much diff dan da wing…N itz nothin like da phones I saw on da review wich look alot better. N wassup wit da home screen….I dont want no gay myfaves ass my home screen N doesnt let me change it. T-mo shudve left da phone as it waz. Very disapointed wit da phone….will return N go bak 2 my G1 wich was very satisfied wit….or might even upgrade 2 da mytouch 3g, wich I hear iz better dan da G1 cept has no Qwerty but I can deal wit dat.

  • well I bought da phone in da store n 2 all those wondering it iz 349/2 years. I still say costumer reps neva kno wat da f**k dey B talkin bout. I juz like 2 say dat t-mo is really g.ay n dey suk balls. all dat hype bout da pro2 n besides da flo 3d aint much diff dan da wing…N itz nothin like da phones I saw on da review wich look alot better. N wassup wit da home screen….I dont want no g.ay myfaves on my home screen N doesnt let me change it. T-mo shudve left da phone as it waz. Very disapointed wit da phone….will return N go bak 2 my G1 wich was very satisfied wit….or might even upgrade 2 da mytouch 3g, wich I hear iz better dan da G1 cept has no Qwerty but I can deal wit dat.

  • G-MAN

    Just got of the with CS…still no luck trying to get the TP2 under 300. still 350…anybody can help?

  • johnd01

    I bought the TP2 yesterday. I just noticed tonight that when you flip it upside down, it hangs up instead of going into speakerphone mode. Other than that the phone works as advertised.

  • 1stdc02

    So is it $349? coz i just looked online and its $349 for a new contract.

  • hi

    i guess everyone is too busy with their new touch pro2 to comment on it

  • Jarell

    Call the tmobile business line, select option 3, use promo code ‘windows mobile’. I have the TP2 $213 – that is after shipping (20), tax, and the $18 for the activation.

  • kevin

    Got mine on Friday:( I’ve been using the iphone 3gs while I waited for the TP2 to come in. I have to say, I have been a Win mobile fan for about 2 years, sold my Touch HD then got the iphone, just until my Touch Pro2 came in!
    Hell I even switched to Tmobile about two months ago just so I could get it.
    I’m no fan boy, but after using the Iphone for the past weeks I’m sold. Took the touch pro back and decided to keep the 3GS
    Take it for what it’s worth but the iphone just works near perfect for me. The TP2 is a great looking phone but after using the fruit phone I’m sold.
    I thought I would keep the TP2 and wait for a cooked ROM but I feel like to lay out $400 bones for something that I need to cook?
    Not being a hater but come on Microsoft your getting your ass handed to you. I’m also a senior member of XDA Developers and I’m very hopeful that WM7 comes out and works as advertised.
    I’ve been using Win mobile 6.5 for about a month and I would say that Touchflo 2.5 is far and away a better UI.
    Microsoft needs to hook up with the software engineers at HTC and start over.
    I have heard a lot of talk about Microsoft pulling the plug on windows mobile so I guess we will see soon enough.
    Listen to the latest podcast over at Mobilitytoday.com They have a ten minute discussion about Microsoft pulling the plug on Win mobile.
    Just my two cents worth.

  • James

    Interesting..my friend’s girl works for Tmo and I asked about why wasn’t the TP2 promoted more and she said they were told to push the MY3G because of it likeness to the iPhone. They were basically told to keep quiet about the TP2. Real weak on Tmo’s part and her location has sold out of it’s TP2’s. Now I love my android and will never go back to Winmo phones, but why would Tmo purposely hurt sales on a device? To push the MT3G? (a rebadged HTC magic and they pass on the Hero WTF?) bad business on Tmo’s part..just like they prices they’ve been asking on there phones. Tons of people where I work are rocking BB 8520..that they purchased at Walmart for $49!! Tmo wants $129 ha ha just like $169 for 3G Dash. Riiight. Just my $0.02

  • molten83

    i bought mine for $349.99 for a two year agreement but i had call on the 11th to ask their csr and was told 279.99.so upon second thought i called them and told them that and was transfered to “retention” and ended up getting $90.00 credit,so i guess that works for me bcos i was ready to return it.now i can rock my tp2!!

  • my signal for 3g is always lower than edge…with edge i am always at 4 bars and 3g is like at 2 maybe even 3…i called tmo and they said 3g with one bar is better than edge and its 4 bars cuz its like the next level compared to 4 bars and edge…is this true??? anyone know??

    so in this case is 3g with one bar better than edge and 4 bars??? someone please help!!!!

  • my signal for 3g is always lower than edge…with edge i am always at 4 bars and 3g is like at 2 maybe even 3…i called tmo and they said 3g with one bar is better than edge and its 4 bars cuz its like the next level compared to 4 bars and edge…is this true??? anyone know??

    so in this case is 3g with one bar better than edge and 4 bars??? someone please help!!!!

    email me …rockstar4092@yahoo.com

  • saw1976

    I purchased the touch pro2 the day it came out. The price was a bit high but I figured it was okay since it was actually less the my wing was. I was highly anticipating this new phone but disappointed in the end. I tried getting accustomed to it but just 2 days shy of my 14 days expiring, I sent it back. I loved the huge screen and keyboard but not having signal most of the time is the main reason I returned it. I live within 1 block of a cell tower and never have had this issue before.

  • Tmorep1234

    well im a rep with TMO and everyone complaining about the upgrade fee can get over it. AT&T and every other company is going to charge you something similar and you’ll more than likely have a deposit to activate with them. so go ahead and complain about the upgrade fee, that’s fine. but when you have to spend THAT much money to start up service with another company and you finally realize that you’re stupid for being beligerant over 18 measley bucks then you can get the hell over it. i know the upgrade fee may seem ridiculous to some, but for the love of god dont take it out on the rep in front of you whenever its tmo that’s doing it. the rep has to enforce it and there is nothing we can do about it. people that are with AT&T pay a $300 deposit and act like they have no problem with it, so get off your high horse and realize that tmo still is the cheapest phone servic even though they did recently raise prices a bit. do i agree that the required feature that just started with internet phones is ridiculous? yes, but that means you shouldn’t have shared your upgrade with someone else on your account.

  • jprlz80

    so many comments, so many complaints about prices and comparisons with t mobiles prices and outside sources or authorized dealers or as some call 3rd party vendors. prices can not be compared to t mobiles price of the phone….majority of authorized dealers or 3rd party vendors, have there policies aside from t mobile which his something that is obvious and asking questions with them will get you answers. an authorized dealer or 3rd party vendor may price phones as they wish, but look at the fine print and ask questions about there policies they could have ontop of t-mobiles. as far as the upgrade fee goes..this is actually something that t mobile has had for a great amount of time and shouldn’t be compared to ACTIVATION FEE…there’s no comparison. if people were to do a little investigating, and comparison before complaining, you would see, all top 4 providers polices are something alike but people refuse to accept it or act as if they don’t know, just to see what they can get away with, acting as if they’ve never has service with any other service provider and didn’t know there was such fees, c’mon people, get real. TP2 is an awesome phone, with great features and services to offer, i say a phone very well worth the price.

  • TmoRep3380

    well hello everyone…i am a t-mobile rep, i see so many complains about different things going on as for the first one i saw about hating the myfaves on your home screen…to begin with remember thats what tmobile is known for..the MYFAVES so thats on myfaves capable phones, also the phones having the ability for you to hide the myfaves icons if you wish not to have them on your home screen..theres a manual included with your purchase, just takes a little reading. 2nd..prices —prices for new activations will always differ from an existing customer..existing customers have there discount eligibility based on there contract which majority know and fail to accept or recognize, if you have service with another provider and want to upgrade as some do every so many month..are you eligible for a full discount that can be offered to you NO YOUR NOT !!! But people are sneaky to see what they can get away with, unfortunately theres only so much that may be done. 3rd, complains about service being so expensive, but customers never take the time to realize they additional services they keep adding to there plan until we explain it to them in details, then come back with..ohhhhh okay..i c ..or something. as for the required data socs..do i think thats something a lil crazy or ridiculous… yes i do..but i also agree with it for the simple reason being..we know what we are buying, yes its our money so spend as we wish..but do you have other service providers trying to save you money??? maybe you do maybe you dont..but WE ARE, if your purchasing a DATA PHONE..obiviously ur buying it because you have some sort of use for the features it has to offer and know the use of the phone is what we say, we do it to help you the consumer save money, and avoid the calls of why is my bill so high, why am i being charged this..then we look to see what phone you have..EXPLAINS EVERYTHING…so in other words..YOUR PURCHASING A DATA PHONE, KNOW THE CAPABILITIES OF IT, WHAT IT HAS TO OFFER, THEN YOUR BUYING TO FOR THAT REASON…OR NOT???? thats where the data plan comes in hand for the phone. it all about getting you into a phone that fits your lifestyle and use of a cell phone, yes alot of US have such fancy phone, modern phones full of technology…ask yourself……….DO I HAVE REALLY HAVE USE FOR THIS TYPE OF PHONE…most will answer NO, but i like it..or so and so has it and i wanted one….just think about it my people…it might sound ridiculous but at the end..it all makes sense and comes together….THIS IS ALL FOR NOW….more clarifications will come in the upcoming days as i visit the site..take care my customers

  • AMS

    T-mobile CSR’s lets not all chime in at once. First off I’d like to say that people shouldn’t take their issues out on the CSR’s. These are T-Mo corporate’s mistakes and they are responsible for the flood of complaints and customers lost from these issues.

    For those of us that have been with T-mobile since it was Voicestream, we have seen this provider go from the absolute best in the industry to just a little better than most. I dont care if everyone else charges this fee or that fee, would you jump off a cliff just because everyone else was? No you wouldn’t, and if you would then hurry up Darwin is waiting for you.

    The Fact is that T-Mobile didn’t used to charge all these fee’s and they used to be very flexible with plans and changes. Now all I hear from the the CSR’s is T-Mo changed the policies in June for this and now were not allow to do that. It’s bullocks and frankly it pisses people off. So they are leaving on priciple not over a “measly $18 bucks” and some other fees.

    Now I agree that when buying a data phone you should have data, but I do not agree with this nonsense that requires those of us with the grandfathered total internet plan to switch to a Google internet plan just because its “required”. If no ports are being blocked then the phone will work on the grandfathered plan, in fact its been tested IRL. I have used many different Windows Mobile and Symbian PDAs on T-Mobiles network, most of which were ATT phones, and I never had any issues. People use rooted G1s on the total internet plan every day but the CSRs I’ve informed say that its impossible. Shows what they know.

    I will stay with t-mobile only because they are the lesser of all evils. It used to be that T-Mobile was flying high while every other provider was looking up at the gutter. Now every other provider is looking up and seeing T-mobile look up at the gutter. Its really too bad.

  • Bee

    Do you know if tmobile is going to drop the price on the touch pro 2 since verizon and sprint are offering it for $200?

  • Cori

    Gosh. Well..its October now..how much does this baby cost!?

  • arthur

    I and my sister just did that advertisement to get the tp2 for $49.99, and believe me when i say it was the real deal. Now im just waiting on my phone to arrive.