Comments on: Loyalty Unlimited Plan goes National

By: jocky

jocky — Tue, 30 Jun 2009 04:50:36 +0000

i tried your way and it worked, thanks mate

By: Tmobile BIG BULL CRAP

Tmobile BIG BULL CRAP — Tue, 23 Jun 2009 07:55:14 +0000

Tmobile playing hard get these days, i been with tmobile since 04 or somthing but i happend to be in a promo plan which 39.99/1000 plus i have a corp discount, when i called into see if i can get since i been with them for that long, they said ” scrw u my boy u ant eligble cuz you not in a reg. account” ok so i said what ever and cut it off, after about 2 month later (today) called back cuz my contract expired 3 days ago. i talk to a nicest women in customer service since 2004, she said well you can get the unlimited plan but u have to cut the cord on the corp. i said file i will then she said hold on and took about 4 min came back and said, dont wurry u can keep the corp discount and also can have the unlimited plan. so there it goes my story, even if you not in a reg. plan or in a corp discount or what ever BS they throwing at u, if ur contract is up and u a free agent they will kiss ur arse for anything. well they kissed mine and i loved it. ). so those who have denied unlimited plan cuz of some crapy excuse and u not in contract work ur magic and they will give to u.

By: Daniel

Daniel — Fri, 19 Jun 2009 16:19:17 +0000

I had this plan for about a month now. I have unlimited messages and unlimited texting which is great for me no going over minutes

By: Jessica

Jessica — Mon, 13 Apr 2009 06:33:34 +0000

Mike –you are the kind of customer that I used to hate when I worked in the cingular call center…threatening to cancel just because you cant get what you want….you were the ones that I used to say, ‘please hold,’ and instead of putting you on hold, I would just end the call…glad I dont work in customer service anymore–I dont have the patience!

By: bill

bill — Tue, 17 Mar 2009 17:05:34 +0000

at paulie, they gave you correct information the first time, there is no reason to keep calling. any customer service rep will tell you the same thing. there are more plans on the way that will be for customers with corporate discounts. just be patient

By: Don

Don — Tue, 17 Mar 2009 04:54:26 +0000

I wanted to upgrade my 8820 Blackberry to the new 8900, but I was inform about I still needed 4 months, and it would save me $150 if I just waited…So I decided I was going to wait but before she release the call she inform me since we been loyal customers since October 2003 we were eligible to get unlimited minutes for $89.99!! so I took the offer and ran off with it! but before that I remove hotspots($9.99 which I use to get free minutes over UMA, and remove family allowance $2.00 since it was place to prevent to go over our minutes. Point and case for $8.00 I get unlimited minutes and love it!

By: ST

ST — Sat, 14 Mar 2009 04:22:52 +0000

I’ve been with T-Mo since 04. I upgraded since it was the same price as before. Unlimited is cool.

By: paulie peedub

paulie peedub — Tue, 10 Mar 2009 15:41:42 +0000

I can’t get this promotion because I have a corporate discount on my account. I pay $250/mo for my 3 lines & optional services and have been doing so for the past 24 months, but I’ve been a customer since 2003. I was told I don’t qualify for this promotion. I even asked about removing the corp discount to qualify & rep said it wouldn’t help. So, I’ll keep calling in to t-mo until I reach someone who can help me. Anybody here have any other ideas for me?

By: D

Tue, 10 Mar 2009 00:40:22 +0000

Mike, thanks but i’d rather keep my 12% discount on my monthly bill because i have the G1 with full data plan and i don’t go over my 600 minutes.I rather choose less money than unlimited minutes.

By: T-MobileGirl

T-MobileGirl — Tue, 10 Mar 2009 00:31:51 +0000

So as an employee for T-Mobile I will tell you how the unlimited plan works. For 49.99 you get unlimited minutes with NO CONTRACT on an idividual account. On a fmaily account it is 89.99 for 2 lines and an additional 39.99 for any additional lines w/ NO CONTRACT. You can’t be under a corporate discount. The customers who qualify were picked to be eligible for this plan on the evening of 02/28/09. If you weren’t picked that night you won’t be eligible now. And for those who “threaten to leave T-Mobile” and abuse the system and you aren’t eligible for the rate plan because you have the corporate discount, you can try and get the rate plan you might get lucky but you have to do a 2 year contract while the other customers who are eligible don’t have to sign a contract.