Dear Lance Bell:

We’ve got some great news regarding your T-Mobile Equipment Protection plan.

On December 1, 2008, we’ll launch our new Premium Handset Protection Program (PHP). Our goal with PHP is simple: when our customers have issues with their phone, we want to rapidly reconnect them to the people who matter most in their lives.

As part of the new program, we are making an important change: the new equipment protection program will be divided into two parts, insurance and enhanced warranty.

The insurance program will continue to be underwritten by Liberty Mutual Insurance Company and will cost $4.79 per month. The insurance program will continue to cover lost, stolen, and damaged devices. Your deductible for the insurance program is based on the kind of phone you own and are using at the time your phone is lost, stolen or damages. Malfunctioning devices will no longer be covered under the insurance program, but will be covered by the enhanced warranty program.

The new enhanced warranty program, provided through a service contract issued by Asurion Warranty Services, Inc., covers your phone if it malfunctions either during or after the manufacturer’s warranty. The enhanced warranty program will cost $1.99 per month or $1.20 per month if purchased with the insurance program. For the enhanced warranty program, there is no processing fee (or deductible) if you have a claim.

Cool! (can’t believe I just typed that)

@legaleye3000 UPS.com click on tracking then click track by reference, enter your t-mobile phone # in the format 555-555-5555, then it will give you a tracking number if the information has been received, easy as pie.